Cambridge University Press & Assessment

Job Description Quality Assurance & Test (QAT) Analyst Salary:  £51,400 - £68,800 Location:  Cambridge/hybrid with 40-60% of time in the office Contract:   Permanent Hours:  Full time, 35 hours per week   Are you passionate about quality and delivering reliable solutions in a high-stakes environment? Join Cambridge University Press & Assessment as a QAT Analyst and play a key role in shaping how quality assurance and testing are delivered across our Exam Technology Organisation (ETO). This is an exciting opportunity to help drive the adoption of modern QA practices, including AI-enabled testing, automation, shift-left approaches and continuous improvement initiatives. Working across multiple delivery teams, you will help ensure that quality remains at the heart of everything we deliver, supporting systems and services that impact learners and educators around the world. About the role As a QAT Analyst within our Exam Assurance team, you will be responsible for embedding and assuring Quality Assurance and Testing (QAT) standards, practices and tooling across high-stakes delivery teams. Working closely with Product Owners, Engineering Leads, Solution Area teams and third-party delivery partners, you will act as a trusted advisor on quality, helping teams adopt consistent testing approaches, improve delivery outcomes and reduce risk. You will play a central role in translating QA strategy into practical delivery activities, ensuring quality standards, governance requirements and modern testing practices are effectively embedded across both project and business-as-usual delivery. Additional responsibilities and accountabilities: Embed QAT strategy, standards and tooling within delivery teams. Ensure consistent testing approaches across System Integration Testing (SIT), User Acceptance Testing (UAT) and BAU activities. Drive adoption of risk-based, shift-left and modern QA practices. Support implementation of AI-enabled testing and test automation solutions. Identify opportunities to improve quality, increase test coverage and reduce manual effort. Define, monitor and report on QA metrics and KPIs. Provide insight into defects, quality trends, coverage gaps and delivery risks. Collaborate with third-party suppliers to ensure alignment to QA standards and ways of working. Support governance, audit and compliance activities, including adherence to regulatory requirements. Contribute to the development of the wider QAT community through mentoring, knowledge sharing and continuous improvement initiatives. This role offers a fantastic opportunity to influence quality practices at scale while working with modern technologies and delivery approaches in a collaborative and forward-thinking environment. This position has been classified as a hybrid role, requiring the successful candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. In addition to our hybrid working principles, flexible working requests will be considered from the first day of employment. About You You are an experienced QA professional who is passionate about quality engineering and continuous improvement. You are comfortable working across multiple delivery teams, influencing stakeholders without direct authority and helping teams adopt effective testing practices. You bring strong analytical skills, a pragmatic approach to problem solving and a desire to help teams deliver high-quality outcomes in complex environments. Essential requirements Strong experience delivering QA and testing activities within Agile delivery environments. Experience across functional and non-functional testing disciplines. Hands-on experience with test automation and modern testing tools. Understanding of CI/CD pipelines and continuous testing approaches. Experience of risk-based testing and test lifecycle management. Ability to analyse quality data and provide meaningful insights and recommendations. Strong stakeholder management and communication skills. Experience working across multiple teams and competing priorities. Desirable requirements Experience with AI-enabled QA and testing tools. Experience implementing shift-left testing approaches. Knowledge of test data management solutions. Experience working with third-party suppliers and outsourced testing services. Experience within highly regulated or compliance-driven environments. Experience mentoring or coaching QA practitioners. For a detailed job description, please refer to the link at the bottom of the advert on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to a competitive salary, we offer a world-class flexible rewards package, including: 28 days annual leave plus bank holidays Private medical, dental and permanent health insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be  27 September 2026.    We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place on/from  28 September 2026. As part of the application process please respond to the 3 questions, with your cv and cover letter If you are shortlisted and progressed through the stages, you can expect: First-stage interview via Microsoft Teams, including a short presentation and discussion. Final-stage interview with key stakeholders. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.   Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Salary £51,400 - £68,800

Job Description English Technology Cyber Security Lead Salary:  £71,800 – £96,100 per annum Location:  Cambridge, UK – Hybrid with 40-60% of time in the office  Contract:  Permanent Hours:  Full time, 35 hours per week   Ready to own cyber security for the technology behind English learning used by millions of people around the world? We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. This is a rare chance to shape and own the cyber security agenda for English Learning Technology. You will set the direction, organise and build the team. You will also grow as a leader, backed by our commitment to your development. Learn more about our  Pursuing Potential  employee value proposition. You will align to and support the Group Security strategy for the entire organisation.   About the role As our Cyber Security Lead, you will provide the strategic, technical and governance leadership for cyber security across the English Learning Technology function. You will set the direction, shape the priorities, and make sure security is built into how we plan, build and run our technology. You will report to the Deputy Director and work closely with our central security team, helping delivery their enterprise strategy. You will be the go-to authority on cyber risk. You will give senior leaders a clear, honest view of where we stand across our applications, platforms, suppliers and services. And you will make sure risks and vulnerabilities are spotted, prioritised and dealt with. You will also lead and develop a small security operations team. In this role you will: Set the cyber security strategy and priorities for the function, in step with our wider security approach. Be the expert voice on cyber risk, giving senior leaders clear advice and honest challenge. Keep an authoritative view of our security posture across applications, platforms, suppliers and services. Lead security governance and reporting, so decision-makers can see the risks, threats and progress that matter. Shape technology, architecture and investment decisions, so security is built in from the start. Lead security assurance for major systems, projects and suppliers, and steer how we tackle vulnerabilities and incidents. Hold teams and suppliers to account for the controls and fixes they have committed to. Lead, coach and grow your security operations team. This is a hybrid role. You will typically spend 40–60% of your time connecting face-to-face at your dedicated location. We also welcome other flexible working requests from your first day, including adjustments you may need for a disability or long-term health condition. About You You are an experienced cyber security leader. You have worked at a senior level in a complex technology environment. You bring deep expertise in security strategy, governance, risk and assurance. You also have strong, hands-on knowledge of application, platform and cloud security, including AWS. You are confident influencing senior stakeholders and offering honest challenge on cyber risk. You have a track record of setting security strategy and driving risks, vulnerabilities and incidents through to resolution. You know the key standards and frameworks, such as ISO 27001, NIST, Cyber Essentials and OWASP. And you have the people skills to build a strong team and work well across technology, legal, procurement and suppliers. If that sounds like you, we would love to hear from you. You will stand out even more if you can also show: A recognised security certification, such as CISSP, CISM or CCSP. Hands-on experience with tools like AWS security services, SonarCloud and Tenable. Experience building secure-by-design and DevSecOps practices into the software development lifecycle. Experience working alongside a central security function. Experience in a regulated, education or publishing environment. For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the  gov.uk  website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be  27 September 2026 . We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from shortly after it closes. If you are shortlisted and progressed through the stages, you can expect: A 15-minute screening call with the Hiring Manager. First stage virtual interview via MS Teams. You will be provided with a brief to complete a role-related task, to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Salary £71,800 - £96,100

Job Description End User Services Team Leader (Projects) Salary:  £46,000 - £61,450 Location:  Cambridge, UK – Hybrid 80% onsite at the Triangle Building Contract:  Permanent  Hours:  Full time (35 hours per week)    Are you an experienced technology leader who thrives on delivering critical IT services while driving complex projects and leading high-performing technical teams? We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.  We're looking for an experienced End User Services Team Leader (Projects) to lead a team of senior technical specialists, deliver major End User Services (EUS) initiatives, and ensure the operational excellence of services relied upon by colleagues and customers across the globe. This is an exciting opportunity to combine people leadership, project delivery, and technical oversight in a highly visible role supporting our mission to help learners and educators worldwide. About the role    As End User Services Team Leader (Projects), you will be responsible for leading a team of Senior End User Services Engineers, overseeing the delivery of mission-critical services, and managing significant EUS projects and change initiatives. Working within a matrix management environment, you will balance operational stability with continual service improvement and strategic project delivery. Additional responsibilities and accountabilities include: Leading, coaching and developing a team of Senior End User Services Engineers and technical SMEs. Managing contractors engaged on key EUS projects, ensuring successful delivery and knowledge transfer. Owning the planning, prioritisation and delivery of major End User Services projects and change programmes. Allocating resources effectively across operational support and project activity to maintain service continuity. Ensuring delivery of End User Services within agreed service levels and operational standards. Acting as an escalation point for complex incidents and leading major incident responses. Ensuring solutions are operationally supportable, fully documented and successfully transitioned into service. Providing leadership across the EUS function and collaborating with senior stakeholders across the organisation. This position has been classified as a hybrid role. Due to the leadership and collaboration requirements of the role, the successful candidate will typically spend 80% of their working time onsite in Cambridge. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.  About You      You will be an experienced IT operations and service delivery leader with a proven track record of managing senior technical specialists and successfully delivering complex End User Services projects. You'll be comfortable operating in a fast-paced environment, influencing stakeholders at all levels, and leading teams through change while maintaining excellent operational performance. Essential criteria Experience leading senior technical specialists and subject matter experts. Proven experience delivering complex End User Services projects and major change initiatives. At least five years' operational experience within a complex enterprise IT environment. Strong stakeholder management skills, including experience working with senior leaders and directors. Experience leading major incidents, escalations and incident response activities. Strong knowledge of ITIL service management principles and processes. Expertise across Microsoft 365, Endpoint Management (Intune/SCCM), Windows, macOS, mobile device management and collaboration technologies. Excellent communication skills with the ability to explain complex technical concepts clearly and influence others. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following  desirable  criteria:  Experience managing technical contractors and third-party suppliers. Experience operating within matrix-managed organisations. Knowledge of Citrix, VMware Horizon, Exchange, telephony, storage technologies and modern workplace solutions. Experience driving process improvements, service optimisation and continuous improvement initiatives  We recognise that candidates may bring relevant experience from a variety of backgrounds. If you are excited about this opportunity but do not meet every requirement, we would still encourage you to apply For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the  gov.uk  website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits     We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible  rewards package , featuring family-friendly and planet-friendly benefits including:   28 days annual leave plus bank holidays  Private medical and Permanent Health Insurance   Discretionary annual bonus   Group personal pension scheme  Life assurance up to 4 x annual salary   Green travel schemes   Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be  18 September 2026.     We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place during or shortly after the job closes.   If you are shortlisted and progressed through the stages, you can expect:  A 15-minute screening call with the Hiring Manager.  First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.  Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.  Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.   We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.  Why join us   Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.  We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Job Description End User Services Team Leader (Projects) Salary:  £46,000 - £61,450 Location:  Cambridge, UK – Hybrid 80% onsite at the Triangle Building Contract:  Permanent  Hours:  Full time (35 hours per week)    Are you an experienced technology leader who thrives on delivering critical IT services while driving complex projects and leading high-performing technical teams? We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.  We're looking for an experienced End User Services Team Leader (Projects) to lead a team of senior technical specialists, deliver major End User Services (EUS) initiatives, and ensure the operational excellence of services relied upon by colleagues and customers across the globe. This is an exciting opportunity to combine people leadership, project delivery, and technical oversight in a highly visible role supporting our mission to help learners and educators worldwide. About the role    As End User Services Team Leader (Projects), you will be responsible for leading a team of Senior End User Services Engineers, overseeing the delivery of mission-critical services, and managing significant EUS projects and change initiatives. Working within a matrix management environment, you will balance operational stability with continual service improvement and strategic project delivery. Additional responsibilities and accountabilities include: Leading, coaching and developing a team of Senior End User Services Engineers and technical SMEs. Managing contractors engaged on key EUS projects, ensuring successful delivery and knowledge transfer. Owning the planning, prioritisation and delivery of major End User Services projects and change programmes. Allocating resources effectively across operational support and project activity to maintain service continuity. Ensuring delivery of End User Services within agreed service levels and operational standards. Acting as an escalation point for complex incidents and leading major incident responses. Ensuring solutions are operationally supportable, fully documented and successfully transitioned into service. Providing leadership across the EUS function and collaborating with senior stakeholders across the organisation. This position has been classified as a hybrid role. Due to the leadership and collaboration requirements of the role, the successful candidate will typically spend 80% of their working time onsite in Cambridge. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.  About You      You will be an experienced IT operations and service delivery leader with a proven track record of managing senior technical specialists and successfully delivering complex End User Services projects. You'll be comfortable operating in a fast-paced environment, influencing stakeholders at all levels, and leading teams through change while maintaining excellent operational performance. Essential criteria Experience leading senior technical specialists and subject matter experts. Proven experience delivering complex End User Services projects and major change initiatives. At least five years' operational experience within a complex enterprise IT environment. Strong stakeholder management skills, including experience working with senior leaders and directors. Experience leading major incidents, escalations and incident response activities. Strong knowledge of ITIL service management principles and processes. Expertise across Microsoft 365, Endpoint Management (Intune/SCCM), Windows, macOS, mobile device management and collaboration technologies. Excellent communication skills with the ability to explain complex technical concepts clearly and influence others. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following  desirable  criteria:  Experience managing technical contractors and third-party suppliers. Experience operating within matrix-managed organisations. Knowledge of Citrix, VMware Horizon, Exchange, telephony, storage technologies and modern workplace solutions. Experience driving process improvements, service optimisation and continuous improvement initiatives  We recognise that candidates may bring relevant experience from a variety of backgrounds. If you are excited about this opportunity but do not meet every requirement, we would still encourage you to apply For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the  gov.uk  website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits     We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible  rewards package , featuring family-friendly and planet-friendly benefits including:   28 days annual leave plus bank holidays  Private medical and Permanent Health Insurance   Discretionary annual bonus   Group personal pension scheme  Life assurance up to 4 x annual salary   Green travel schemes   Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be  18 September 2026.     We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place during or shortly after the job closes.   If you are shortlisted and progressed through the stages, you can expect:  A 15-minute screening call with the Hiring Manager.  First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.  Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.  Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.   We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.  Why join us   Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.  We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.