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About Us
AnalogFolk is an independent next generation creative company, and for 18 years has partnered with bold and ambitious brands to deliver creative and innovative solutions to help drive brand growth. Our client portfolio includes Costa, Perk, Meta, HSBC, L’Oreal, Galderma and Diageo. Our team is split between London and the US, and totals 60 people.
Role Overview
We’re looking for a Midweight Designer to join the design team at AnalogFolk.
We’re a small, ambitious team of designers working alongside creatives, strategists, technologists and clients to make work that gets noticed.
You’ll work across some of the world’s biggest and most interesting brands, taking ideas from the first sketch through to the final execution that goes out into the world. We’re looking for someone who wants to think, make, experiment and own things. Someone with a strong creative instinct, a curious mind and the confidence to get stuck into a brief and figure out where it could go.
What you’ll do
You’ll take ownership of your own projects, working from brief through to final delivery. That means you’ll be involved in the whole creative process: understanding the problem, generating ideas, exploring different routes, developing the strongest one and making the final work brilliant.
You’ll work across a broad mix of projects and formats; from campaign ideas and digital experiences to social content, moving image and creating brand worlds.
You’ll work closely with our creative team throughout. Sometimes you’ll be developing a design in response to a creative idea; sometimes you’ll be bringing the idea yourself. Either way, we want designers who see collaboration as a way to make the work better.
You’ll also help us keep pushing how we make things. That could mean experimenting with AI, new digital tools, generative technology, motion, emerging formats or simply finding a smarter way to solve a familiar problem.
What we’re looking for
A creative problem solver
You don’t just make things look good. You’re interested in the thinking behind them. You can take a brief and find an unexpected way into it. You’re naturally curious and enjoy exploring. You’ll generate multiple routes, test ideas, throw things away and start again when you need to. You’re not precious about the first solution.
A designer with range
We’re looking for a generalist rather than a specialist. Someone who can move between different types of work and genuinely enjoys doing so. You might be designing a campaign one day, building out a social idea the next, then jumping into Figma, After Effects or an AI tool to figure out how something could work. We don’t expect you to be an expert at everything. We do want you to be interested in learning anything that helps you make better work.
Someone ready to own their work
At AnalogFolk, everyone gets real responsibility. So we’re looking for someone who is comfortable taking a brief, figuring things out, asking the right questions, communicating clearly and seeing a piece of work through to the end, with the support from the senior team around them.
A brilliant collaborator
This is a small team, and we work closely with our creative department, so being good to work with is essential. You’ll need to be generous with ideas, open to feedback and confident enough to challenge things when you think there’s a better answer. We care about the work more than who had the original idea. No egos. Just better work.
Someone with a bit of get-up-and-go
We like people who notice things and do something about them. You might spot a new tool worth trying, bring an interesting reference into a creative review, teach yourself a new technique, question a brief or suggest a completely different way of approaching a problem. You need to be curious, proactive and hungry to make things happen.
Your toolkit
You should be confident working with:
Adobe Creative Suit; Photoshop, Illustrator and InDesign
After Effects and basic animation/motion
Figma
Video editing for social and digital content
AI and generative tools, with a genuine interest in where they’re going next
Experience
2+ years of professional design experience, ideally in an agency, studio or similarly creative environment.
This could be the perfect next step for a junior designer who’s ready to take on more responsibility and start owning projects.
We care much more about the quality of your thinking and your portfolio than where you’ve worked or what your job title has been.
You will be able to show us work that demonstrates:
Strong conceptual thinking
A distinctive creative point of view
Excellent graphic and digital design craft
Curiosity and experimentation
Range across different formats and disciplines
The ability to take an idea from concept through to execution
Work you’re genuinely proud of, and can talk us through
What we look for
Everyone brings their individual skills to AnalogFolk, however, there are five values which we are proud to have and look for in all new our recruits:
Stay Restless – Always strive for better to push the boundaries of what’s possible.
Expect Remarkable – Go beyond the expected to create something worthy of remark. Accept nothing less.
Make Change – In everything you do, find a way to make a positive impact.
Do Good – Don’t talk about ideas that create progress. Make them. If something isn’t working, be the agent of change.
Be You – Bring all of yourself and make this place your own. In return, welcome all others.
08/10/2026
Full time
About Us
AnalogFolk is an independent next generation creative company, and for 18 years has partnered with bold and ambitious brands to deliver creative and innovative solutions to help drive brand growth. Our client portfolio includes Costa, Perk, Meta, HSBC, L’Oreal, Galderma and Diageo. Our team is split between London and the US, and totals 60 people.
Role Overview
We’re looking for a Midweight Designer to join the design team at AnalogFolk.
We’re a small, ambitious team of designers working alongside creatives, strategists, technologists and clients to make work that gets noticed.
You’ll work across some of the world’s biggest and most interesting brands, taking ideas from the first sketch through to the final execution that goes out into the world. We’re looking for someone who wants to think, make, experiment and own things. Someone with a strong creative instinct, a curious mind and the confidence to get stuck into a brief and figure out where it could go.
What you’ll do
You’ll take ownership of your own projects, working from brief through to final delivery. That means you’ll be involved in the whole creative process: understanding the problem, generating ideas, exploring different routes, developing the strongest one and making the final work brilliant.
You’ll work across a broad mix of projects and formats; from campaign ideas and digital experiences to social content, moving image and creating brand worlds.
You’ll work closely with our creative team throughout. Sometimes you’ll be developing a design in response to a creative idea; sometimes you’ll be bringing the idea yourself. Either way, we want designers who see collaboration as a way to make the work better.
You’ll also help us keep pushing how we make things. That could mean experimenting with AI, new digital tools, generative technology, motion, emerging formats or simply finding a smarter way to solve a familiar problem.
What we’re looking for
A creative problem solver
You don’t just make things look good. You’re interested in the thinking behind them. You can take a brief and find an unexpected way into it. You’re naturally curious and enjoy exploring. You’ll generate multiple routes, test ideas, throw things away and start again when you need to. You’re not precious about the first solution.
A designer with range
We’re looking for a generalist rather than a specialist. Someone who can move between different types of work and genuinely enjoys doing so. You might be designing a campaign one day, building out a social idea the next, then jumping into Figma, After Effects or an AI tool to figure out how something could work. We don’t expect you to be an expert at everything. We do want you to be interested in learning anything that helps you make better work.
Someone ready to own their work
At AnalogFolk, everyone gets real responsibility. So we’re looking for someone who is comfortable taking a brief, figuring things out, asking the right questions, communicating clearly and seeing a piece of work through to the end, with the support from the senior team around them.
A brilliant collaborator
This is a small team, and we work closely with our creative department, so being good to work with is essential. You’ll need to be generous with ideas, open to feedback and confident enough to challenge things when you think there’s a better answer. We care about the work more than who had the original idea. No egos. Just better work.
Someone with a bit of get-up-and-go
We like people who notice things and do something about them. You might spot a new tool worth trying, bring an interesting reference into a creative review, teach yourself a new technique, question a brief or suggest a completely different way of approaching a problem. You need to be curious, proactive and hungry to make things happen.
Your toolkit
You should be confident working with:
Adobe Creative Suit; Photoshop, Illustrator and InDesign
After Effects and basic animation/motion
Figma
Video editing for social and digital content
AI and generative tools, with a genuine interest in where they’re going next
Experience
2+ years of professional design experience, ideally in an agency, studio or similarly creative environment.
This could be the perfect next step for a junior designer who’s ready to take on more responsibility and start owning projects.
We care much more about the quality of your thinking and your portfolio than where you’ve worked or what your job title has been.
You will be able to show us work that demonstrates:
Strong conceptual thinking
A distinctive creative point of view
Excellent graphic and digital design craft
Curiosity and experimentation
Range across different formats and disciplines
The ability to take an idea from concept through to execution
Work you’re genuinely proud of, and can talk us through
What we look for
Everyone brings their individual skills to AnalogFolk, however, there are five values which we are proud to have and look for in all new our recruits:
Stay Restless – Always strive for better to push the boundaries of what’s possible.
Expect Remarkable – Go beyond the expected to create something worthy of remark. Accept nothing less.
Make Change – In everything you do, find a way to make a positive impact.
Do Good – Don’t talk about ideas that create progress. Make them. If something isn’t working, be the agent of change.
Be You – Bring all of yourself and make this place your own. In return, welcome all others.
Head of Design (maternity cover)
Salary £55,000 – £65,000
Hours and location This is a full-time, 12 month fixed-term maternity cover role based in Leeds, UK.
We offer hybrid working and flexible hours to everyone in the team, but this is not a fully remote opportunity, and we require you to be in the office at least 3 days a week.
Note: As this is a fixed-term, we’re open to discussing more flexible hours or a different working pattern.
Contract dates: December 2026 – December 2027 (negotiable)
Benefits package
As part of our commitment to making Engage a great place to work, we’ve built a comprehensive benefits package that fuels our thriving culture and delivers an exceptional, well-rounded employee experience. Some of our most popular perks are:
We’re employee owned
25 days holiday + bank holidays
Company performance linked bonus scheme (this is depending on the business’ performance and is not a contractual benefit)
Comprehensive private health insurance
5% company pension scheme
Access to financial coaching
A company culture that promotes work-life balance
Access to mental health support
Free on-site gym
Hybrid working
An award-winning office
Your birthday off
Regular socials, epic Summer parties and more…
What we’re looking for
We’re looking for an experienced creative leader to head up Design at Engage while our current Head of Design is on maternity leave.
You’ll lead a multidisciplinary team working across brand and campaigns, UX/UI, digital experiences, motion and performance creative. You’ll set a clear creative standard, guide our most important work and help the team do its best work without every decision needing to come through you.
This is a broad agency leadership role. You’ll work closely with our Web, Performance and Activation teams, as well as Client Services and the wider leadership team, to make sure creative thinking shapes the work from the outset.
Vision for the role
We want Design to be a strong creative partner across the agency: involved early, confident in its thinking and able to deliver work that looks great and solves the right problem.
You’ll bring senior direction to complex projects and pitches, help develop the people around you and keep the department running well day to day. You’ll also have the judgement to balance creative ambition with client objectives, deadlines and budgets.
Duties and responsibilities
Creative leadership
Set and uphold the creative standard across the Design Team.
Provide direction, constructive challenge and quality control on significant projects.
Help teams connect creative decisions to audience needs, client objectives and evidence.
Give senior designers the support and space to lead work independently.
Champion craft, usability and attention to detail in the finished work.
Creative strategy and client work
Turn business, brand and audience challenges into clear creative directions.
Shape campaign concepts, digital experiences and creative recommendations alongside specialists across the agency.
Challenge briefs where needed and help teams get to the heart of the problem.
Present creative thinking confidently to senior clients, explaining the thinking behind the work.
Act as a trusted senior creative partner on key client accounts.
Web, Performance and Activation
Guide the creative approach to websites and digital experiences, working closely with UX/UI and Development.
Help Performance teams use audience, platform and results data to improve creative effectiveness.
Provide direction across campaigns, social, content and motion, ensuring ideas work across channels.
Help develop the creative capabilities and ways of working within each of these areas.
Team and department leadership
Lead, coach and develop a multidisciplinary Design Team.
Set clear priorities and expectations, and support people with regular feedback and progression.
Work with other teams to plan capacity and make sensible decisions when priorities compete.
Keep an appropriate eye on budgets, utilisation and the commercial performance of the department.
Improve processes and ways of working where they help the team produce better work.
New business
Help shape the creative angle and ambition of proposals and pitches.
Lead or support creative pitch work and present ideas to prospective clients.
Identify opportunities to bring stronger creative thinking into existing client relationships.
Skills and experience
We’d like to hear from people who have:
Senior creative or design leadership experience in a digital or integrated agency.
Led and developed designers across more than one discipline.
A strong track record in creative direction and strategy, as well as design craft.
A good understanding of digital experiences and how Design works with Development.
Experience with campaign creative and an understanding of how it contributes to marketing outcomes.
Confidence in presenting, storytelling and defending creative thinking with senior stakeholders.
Sound commercial judgement around scope, budgets, resourcing and delivery.
You don’t need to be the strongest ‘hands-on’ in every specialism, this role is more focussed on having the breadth and judgement to ask good questions, recognise excellent work and bring specialists together around a shared direction.
Authority
You’ll lead the Design team and have ownership of its creative standards, team development and day-to-day direction. You’ll be the senior Design voice in agency leadership conversations and across important client opportunities.
This is primarily a leadership and direction role. There will be moments to get hands-on, particularly in early concepting, pitches or difficult creative challenges, but your greatest impact will come through the work you help others produce.
Person specification
You’re a confident, collaborative creative leader who can make decisions when there are competing views or imperfect information. You give clear feedback, bring people with you and care about developing the capability of the team.
You can move comfortably between creative strategy, client conversations, people leadership and the practical realities of agency delivery. You know when work needs more time and attention, and when a pragmatic solution is the right call.
What does success look like in this role?
Engage continues to produce strong, strategically grounded creative work across Web, Performance and Activation.
The Design Team has clear priorities, ownership and support, with senior people confident leading their work.
Design is involved early enough to shape opportunities and client work.
Creative quality stays high while projects are delivered efficiently and commercially.
Clients and colleagues see you as a credible, constructive senior creative partner.
08/10/2026
Full time
Head of Design (maternity cover)
Salary £55,000 – £65,000
Hours and location This is a full-time, 12 month fixed-term maternity cover role based in Leeds, UK.
We offer hybrid working and flexible hours to everyone in the team, but this is not a fully remote opportunity, and we require you to be in the office at least 3 days a week.
Note: As this is a fixed-term, we’re open to discussing more flexible hours or a different working pattern.
Contract dates: December 2026 – December 2027 (negotiable)
Benefits package
As part of our commitment to making Engage a great place to work, we’ve built a comprehensive benefits package that fuels our thriving culture and delivers an exceptional, well-rounded employee experience. Some of our most popular perks are:
We’re employee owned
25 days holiday + bank holidays
Company performance linked bonus scheme (this is depending on the business’ performance and is not a contractual benefit)
Comprehensive private health insurance
5% company pension scheme
Access to financial coaching
A company culture that promotes work-life balance
Access to mental health support
Free on-site gym
Hybrid working
An award-winning office
Your birthday off
Regular socials, epic Summer parties and more…
What we’re looking for
We’re looking for an experienced creative leader to head up Design at Engage while our current Head of Design is on maternity leave.
You’ll lead a multidisciplinary team working across brand and campaigns, UX/UI, digital experiences, motion and performance creative. You’ll set a clear creative standard, guide our most important work and help the team do its best work without every decision needing to come through you.
This is a broad agency leadership role. You’ll work closely with our Web, Performance and Activation teams, as well as Client Services and the wider leadership team, to make sure creative thinking shapes the work from the outset.
Vision for the role
We want Design to be a strong creative partner across the agency: involved early, confident in its thinking and able to deliver work that looks great and solves the right problem.
You’ll bring senior direction to complex projects and pitches, help develop the people around you and keep the department running well day to day. You’ll also have the judgement to balance creative ambition with client objectives, deadlines and budgets.
Duties and responsibilities
Creative leadership
Set and uphold the creative standard across the Design Team.
Provide direction, constructive challenge and quality control on significant projects.
Help teams connect creative decisions to audience needs, client objectives and evidence.
Give senior designers the support and space to lead work independently.
Champion craft, usability and attention to detail in the finished work.
Creative strategy and client work
Turn business, brand and audience challenges into clear creative directions.
Shape campaign concepts, digital experiences and creative recommendations alongside specialists across the agency.
Challenge briefs where needed and help teams get to the heart of the problem.
Present creative thinking confidently to senior clients, explaining the thinking behind the work.
Act as a trusted senior creative partner on key client accounts.
Web, Performance and Activation
Guide the creative approach to websites and digital experiences, working closely with UX/UI and Development.
Help Performance teams use audience, platform and results data to improve creative effectiveness.
Provide direction across campaigns, social, content and motion, ensuring ideas work across channels.
Help develop the creative capabilities and ways of working within each of these areas.
Team and department leadership
Lead, coach and develop a multidisciplinary Design Team.
Set clear priorities and expectations, and support people with regular feedback and progression.
Work with other teams to plan capacity and make sensible decisions when priorities compete.
Keep an appropriate eye on budgets, utilisation and the commercial performance of the department.
Improve processes and ways of working where they help the team produce better work.
New business
Help shape the creative angle and ambition of proposals and pitches.
Lead or support creative pitch work and present ideas to prospective clients.
Identify opportunities to bring stronger creative thinking into existing client relationships.
Skills and experience
We’d like to hear from people who have:
Senior creative or design leadership experience in a digital or integrated agency.
Led and developed designers across more than one discipline.
A strong track record in creative direction and strategy, as well as design craft.
A good understanding of digital experiences and how Design works with Development.
Experience with campaign creative and an understanding of how it contributes to marketing outcomes.
Confidence in presenting, storytelling and defending creative thinking with senior stakeholders.
Sound commercial judgement around scope, budgets, resourcing and delivery.
You don’t need to be the strongest ‘hands-on’ in every specialism, this role is more focussed on having the breadth and judgement to ask good questions, recognise excellent work and bring specialists together around a shared direction.
Authority
You’ll lead the Design team and have ownership of its creative standards, team development and day-to-day direction. You’ll be the senior Design voice in agency leadership conversations and across important client opportunities.
This is primarily a leadership and direction role. There will be moments to get hands-on, particularly in early concepting, pitches or difficult creative challenges, but your greatest impact will come through the work you help others produce.
Person specification
You’re a confident, collaborative creative leader who can make decisions when there are competing views or imperfect information. You give clear feedback, bring people with you and care about developing the capability of the team.
You can move comfortably between creative strategy, client conversations, people leadership and the practical realities of agency delivery. You know when work needs more time and attention, and when a pragmatic solution is the right call.
What does success look like in this role?
Engage continues to produce strong, strategically grounded creative work across Web, Performance and Activation.
The Design Team has clear priorities, ownership and support, with senior people confident leading their work.
Design is involved early enough to shape opportunities and client work.
Creative quality stays high while projects are delivered efficiently and commercially.
Clients and colleagues see you as a credible, constructive senior creative partner.
We’re looking for a Middle Weight Digital Designer to join our eCommerce UX team on a 12 month FTC. Based from NEXT Head Office in Leicestershire!
The Role:
At NEXT, we don’t just create digital assets; we craft seamless experiences that inspire millions of customers worldwide. As a Midweight Creative Designer within our Online Creative team, you will be at the heart of bringing our brand to life across our digital platforms.
This role is for a proactive designer who thrives in a fast-paced environment and is ready to turn fresh concepts into polished, digital-ready content. Whether you are coming from an agency or an in-house background, you will join a supportive community of experts who are ready to share their skills and help you evolve.
What You’ll Take On:
Lead the creative process by taking briefs from initial concept through to final execution, ensuring every design is exceptional and brand-aligned.
Design high-impact digital content, including landing pages, homepages, emails, and editorial features that drive commercial success.
Produce professional assets for onsite graphics, moodboards, and pitch packs to support our internal teams.
Partner with commercial teams to ensure your designs are effective in reaching our global audience.
Contribute to our culture by sharing original ideas and helping to evolve our digital style and layouts.
What You’ll Bring:
We are looking for someone who is real, honest, and ready to push boundaries:
Creative flair supported by a strong portfolio that showcases high-quality digital design.
Technical proficiency in Figma and Adobe Creative Cloud.
A positive mindset with the ability to generate original ideas that challenge the status quo.
Clear communication skills, with the confidence to present your work to stakeholders across the business.
Excellent organisational skills and the ability to manage your workload effectively during busy periods.
A collaborative spirit, enjoying the success that comes from working together as one team.
Join our team and help shape the future of eCommerce design for some of the UK’s leading brands. If you’re ready to take the next step in your career with a fast-paced, innovative team, we’d love to see your portfolio – apply today.
#LI-NI1
#LI-Hybrid
Benefits
25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria’s Secret* products (*when purchased through NEXT)
Company performance based bonus
Sharesave scheme
On-site Nursery available; OFSTED outstanding in all areas
10% off most partner brands & up to 15% off Branded Beauty
Early VIP access to sale stock
Access to fantastic discounts at our Staff Shops
Restaurants with great food at amazing prices
Access a digital GP and other free health and wellbeing services
Free on-site parking
Financial Wellbeing – Save, track and enhance your financial wellbeing
Apprenticeship – Grow and develop on the job whilst gaining a qualification
Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store
Support Networks – Access to Network Groups to empower and celebrate each other
Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more
08/10/2026
Full time
We’re looking for a Middle Weight Digital Designer to join our eCommerce UX team on a 12 month FTC. Based from NEXT Head Office in Leicestershire!
The Role:
At NEXT, we don’t just create digital assets; we craft seamless experiences that inspire millions of customers worldwide. As a Midweight Creative Designer within our Online Creative team, you will be at the heart of bringing our brand to life across our digital platforms.
This role is for a proactive designer who thrives in a fast-paced environment and is ready to turn fresh concepts into polished, digital-ready content. Whether you are coming from an agency or an in-house background, you will join a supportive community of experts who are ready to share their skills and help you evolve.
What You’ll Take On:
Lead the creative process by taking briefs from initial concept through to final execution, ensuring every design is exceptional and brand-aligned.
Design high-impact digital content, including landing pages, homepages, emails, and editorial features that drive commercial success.
Produce professional assets for onsite graphics, moodboards, and pitch packs to support our internal teams.
Partner with commercial teams to ensure your designs are effective in reaching our global audience.
Contribute to our culture by sharing original ideas and helping to evolve our digital style and layouts.
What You’ll Bring:
We are looking for someone who is real, honest, and ready to push boundaries:
Creative flair supported by a strong portfolio that showcases high-quality digital design.
Technical proficiency in Figma and Adobe Creative Cloud.
A positive mindset with the ability to generate original ideas that challenge the status quo.
Clear communication skills, with the confidence to present your work to stakeholders across the business.
Excellent organisational skills and the ability to manage your workload effectively during busy periods.
A collaborative spirit, enjoying the success that comes from working together as one team.
Join our team and help shape the future of eCommerce design for some of the UK’s leading brands. If you’re ready to take the next step in your career with a fast-paced, innovative team, we’d love to see your portfolio – apply today.
#LI-NI1
#LI-Hybrid
Benefits
25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria’s Secret* products (*when purchased through NEXT)
Company performance based bonus
Sharesave scheme
On-site Nursery available; OFSTED outstanding in all areas
10% off most partner brands & up to 15% off Branded Beauty
Early VIP access to sale stock
Access to fantastic discounts at our Staff Shops
Restaurants with great food at amazing prices
Access a digital GP and other free health and wellbeing services
Free on-site parking
Financial Wellbeing – Save, track and enhance your financial wellbeing
Apprenticeship – Grow and develop on the job whilst gaining a qualification
Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store
Support Networks – Access to Network Groups to empower and celebrate each other
Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism
Responsibilities:
Supporting the Design Team in all day to day design briefs
Working on creative across the sites, social channels, CRM marketing, paid marketing and print.
Designing for multi brands across Kurt Geiger London, Carvela, Shoeaholics & Steve Madden UK.
Ensuring the team are up to date on the latest digital and design trends, through research and idea sharing.
Adhering to and creating brand consistency and best practices in design.
Creating and adapting designs for global markets including the US, CANDA, AUS & MX.
Following the design process through from ideas to execution, checking the output matches the brief.
Completing weekly site checks across all brands.
Requirements
Good knowledge of Photoshop
In-design & Illustrator experience preferred but not required
Pro-active attitude
Willing to work within a team but able to manage own time & workload
Design-related qualifications
Only applicants with a portfolio or PDF examples will be selected
Benefits
Free 24 hour virtual GP access
Enviable discounted product
Harrods discount
Half Day, Pay Day Friday (once per month)
Sample sales
Summer Hours – 3pm Friday Finish
Gym discounts
Enhanced pension scheme including life assurance
If you’re successful, you will work for a business which recognises that amazing
08/10/2026
Full time
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism
Responsibilities:
Supporting the Design Team in all day to day design briefs
Working on creative across the sites, social channels, CRM marketing, paid marketing and print.
Designing for multi brands across Kurt Geiger London, Carvela, Shoeaholics & Steve Madden UK.
Ensuring the team are up to date on the latest digital and design trends, through research and idea sharing.
Adhering to and creating brand consistency and best practices in design.
Creating and adapting designs for global markets including the US, CANDA, AUS & MX.
Following the design process through from ideas to execution, checking the output matches the brief.
Completing weekly site checks across all brands.
Requirements
Good knowledge of Photoshop
In-design & Illustrator experience preferred but not required
Pro-active attitude
Willing to work within a team but able to manage own time & workload
Design-related qualifications
Only applicants with a portfolio or PDF examples will be selected
Benefits
Free 24 hour virtual GP access
Enviable discounted product
Harrods discount
Half Day, Pay Day Friday (once per month)
Sample sales
Summer Hours – 3pm Friday Finish
Gym discounts
Enhanced pension scheme including life assurance
If you’re successful, you will work for a business which recognises that amazing
Title: Senior Wayfinding Designer Job Type: Permanent Job Hours: Full time Location: Hybrid Salary range: £40k–£55k D.o.E.
The speed read:
A highly creative design studio is looking for a Senior Wayfinding Designer to join their team.
The facts:
You’re a designer first and foremost, with a strong creative eye and a portfolio that shows real concept-led thinking. You’ll work on ambitious, complex cultural and placemaking projects across the UK and internationally, creating wayfinding that is as considered and distinctive as the environments it sits within.
They’re looking for an established Senior or a strong Midweight ready to step up. You’ll have plenty of autonomy, take real ownership of projects, develop your strategic thinking and gain more client-facing experience.
You’ll also need to understand how creative ideas translate into the real world – from technical drawings and specifications through to materials, finishes and manufacture.
It’s a small, highly connected team, so you’ll be hands-on and closely involved in the work, with great visibility across projects and plenty of opportunity to contribute from the big creative idea through to the detail that makes it work.
You’ll be:
Developing highly creative, concept-led wayfinding and signage design from initial ideas through to delivery.
Producing, supervising and delivering design systems, guidelines, drawings, and specifications at the conceptual, tender and construction stages.
Working with the marketing team to create marketing collateral, assets and content to promote the agency’s wayfinding work.
Involved in the generation of bids and tender documents.
Joining a friendly, professional and committed team.
You’ll have:
A passion for creating design systems.
Great communication and interpersonal skills.
In-depth knowledge of Adobe Creative Suite.
A great understanding of materiality.
08/10/2026
Full time
Title: Senior Wayfinding Designer Job Type: Permanent Job Hours: Full time Location: Hybrid Salary range: £40k–£55k D.o.E.
The speed read:
A highly creative design studio is looking for a Senior Wayfinding Designer to join their team.
The facts:
You’re a designer first and foremost, with a strong creative eye and a portfolio that shows real concept-led thinking. You’ll work on ambitious, complex cultural and placemaking projects across the UK and internationally, creating wayfinding that is as considered and distinctive as the environments it sits within.
They’re looking for an established Senior or a strong Midweight ready to step up. You’ll have plenty of autonomy, take real ownership of projects, develop your strategic thinking and gain more client-facing experience.
You’ll also need to understand how creative ideas translate into the real world – from technical drawings and specifications through to materials, finishes and manufacture.
It’s a small, highly connected team, so you’ll be hands-on and closely involved in the work, with great visibility across projects and plenty of opportunity to contribute from the big creative idea through to the detail that makes it work.
You’ll be:
Developing highly creative, concept-led wayfinding and signage design from initial ideas through to delivery.
Producing, supervising and delivering design systems, guidelines, drawings, and specifications at the conceptual, tender and construction stages.
Working with the marketing team to create marketing collateral, assets and content to promote the agency’s wayfinding work.
Involved in the generation of bids and tender documents.
Joining a friendly, professional and committed team.
You’ll have:
A passion for creating design systems.
Great communication and interpersonal skills.
In-depth knowledge of Adobe Creative Suite.
A great understanding of materiality.
ABOUT PROPHET
Prophet is a digitally powered, creatively inspired consultancy that helps our clients unlock uncommon growth in the face of disruption. We help our clients have the conviction to envision, fund and execute the coolest growth work on the planet. Prophet’s combination of deep customer insights and pragmatic business acumen enables us to arrive at unique solutions. That insight, coupled with bold, digitally powered strategic execution gets our clients to the right ideas that are better expressed, better designed, better deployed and better experienced. Our unique team of thinkers, makers and doers helps companies bridge the gap between strategy and execution to drive real impact.
JOB DESCRIPTION
Our ideal candidate is a multifaceted individual. They should be a big thinker who can bring new ideas to the table and a great designer with a natural flare. We’d expect an excellent standard of execution from any Senior Designer in our ranks. They will be expected to translate brand strategy into powerful and purposeful creative concepts. As such they need to be fluent in ‘brand’ and comfortable with ‘strategy’ conversations, not just graphic design.
In addition to this we’d really like an ideas person, an experimenter, someone who like to use their brain to develop concepts and tackle tricky problems. As part of this they should understand how process contributes to different kinds of outcome, how the user experience is a consideration of the design process, and how their work impacts people in the real world.
Studio culture is critical to us. We want a creative who is a proactive self-starter, articulate, pragmatic and reliable.
Someone who is happy to have their ‘comfort zone’ pushed, to challenge our thinking and motivated to positively impact our studio environment and creative team members across the globe.
RESPONSIBLITIES
Work in partnership with Strategic and Account team to understand and manage client needs
Ability to understand and contribute to creative strategy
Produce outstanding omni-channel design solutions
Work with vendors and outside specialty resources
Contribute to studio culture, inspire others
Comfortable and confident interfacing with clients for presentations and project management
Interfacing with clients for presentations and project management
EXPERIENCE
5+ years’ experience in a relevant design team
Advanced skills in Illustrator, InDesign, Photoshop, PowerPoint, XD (nice to have; AfterEffects, Sketch, InVision)
Degree level experience in Graphic Design
A deep understanding of typography, design elements and principles, and best practices across print and digital
Solid verbal and written presentation skills
Strong leadership skills
Basic understanding of UX and UI design
Strong creative problem-solving skills
Successfully manages time, process, and workflow
Deep understanding of print processes and creative production
WHY PROPHET
Prophet is a smart, multi-disciplinary brand strategy consultancy made up of more than 500 people across the globe. We are a mix of strategists, designers, innovators, digital experts, analysts, insights specialists & writers; so there’s plenty to learn and get involved with. We’re a place that heavily invests in its people with a number of formal and informal learning programmes. We’re a place where people grow, evolve and deliver truly transformative work.
If you’re interested in this role, please attach your PDF portfolio or a link to your portfolio and answer the questions below.
Prophet is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment, promotion, and evaluation decisions are based on qualifications, merit and business need.
05/10/2026
Full time
ABOUT PROPHET
Prophet is a digitally powered, creatively inspired consultancy that helps our clients unlock uncommon growth in the face of disruption. We help our clients have the conviction to envision, fund and execute the coolest growth work on the planet. Prophet’s combination of deep customer insights and pragmatic business acumen enables us to arrive at unique solutions. That insight, coupled with bold, digitally powered strategic execution gets our clients to the right ideas that are better expressed, better designed, better deployed and better experienced. Our unique team of thinkers, makers and doers helps companies bridge the gap between strategy and execution to drive real impact.
JOB DESCRIPTION
Our ideal candidate is a multifaceted individual. They should be a big thinker who can bring new ideas to the table and a great designer with a natural flare. We’d expect an excellent standard of execution from any Senior Designer in our ranks. They will be expected to translate brand strategy into powerful and purposeful creative concepts. As such they need to be fluent in ‘brand’ and comfortable with ‘strategy’ conversations, not just graphic design.
In addition to this we’d really like an ideas person, an experimenter, someone who like to use their brain to develop concepts and tackle tricky problems. As part of this they should understand how process contributes to different kinds of outcome, how the user experience is a consideration of the design process, and how their work impacts people in the real world.
Studio culture is critical to us. We want a creative who is a proactive self-starter, articulate, pragmatic and reliable.
Someone who is happy to have their ‘comfort zone’ pushed, to challenge our thinking and motivated to positively impact our studio environment and creative team members across the globe.
RESPONSIBLITIES
Work in partnership with Strategic and Account team to understand and manage client needs
Ability to understand and contribute to creative strategy
Produce outstanding omni-channel design solutions
Work with vendors and outside specialty resources
Contribute to studio culture, inspire others
Comfortable and confident interfacing with clients for presentations and project management
Interfacing with clients for presentations and project management
EXPERIENCE
5+ years’ experience in a relevant design team
Advanced skills in Illustrator, InDesign, Photoshop, PowerPoint, XD (nice to have; AfterEffects, Sketch, InVision)
Degree level experience in Graphic Design
A deep understanding of typography, design elements and principles, and best practices across print and digital
Solid verbal and written presentation skills
Strong leadership skills
Basic understanding of UX and UI design
Strong creative problem-solving skills
Successfully manages time, process, and workflow
Deep understanding of print processes and creative production
WHY PROPHET
Prophet is a smart, multi-disciplinary brand strategy consultancy made up of more than 500 people across the globe. We are a mix of strategists, designers, innovators, digital experts, analysts, insights specialists & writers; so there’s plenty to learn and get involved with. We’re a place that heavily invests in its people with a number of formal and informal learning programmes. We’re a place where people grow, evolve and deliver truly transformative work.
If you’re interested in this role, please attach your PDF portfolio or a link to your portfolio and answer the questions below.
Prophet is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment, promotion, and evaluation decisions are based on qualifications, merit and business need.
Full Time | London Based – Hybrid (Mandatory 1 day in office)
About Us
At Farlo, we build digital products that impact real audiences. Our clients include some of the most recognised names in live entertainment, from West End and Broadway theatres to national e-commerce brands and global ticketing platforms.
We are a London-based digital agency with deep expertise in UX/UI design, full-stack development, advanced analytics and proprietary tracking technology. We combine data-informed thinking, creative excellence and technical expertise to create user-centred digital experiences that drive measurable results for our clients.
As a small, focused team, we move quickly, take ownership at every level and give people the opportunity to make an impact from day one. Learning is built into the work, supported by constructive feedback and opportunities to develop your skills as the agency grows.
We are looking for a Junior UX Designer who will work across real briefs and experience the full UX workstream; strategy, research, design, and delivery.
About You
The right candidate will bring genuine curiosity to the role, an interest not just in the craft of design but in the reasoning behind a brief, the behaviour behind a user, and the constraints that shape a solution.
You integrate into teams with ease, leading with openness and a collaborative instinct. You take clear ownership of your work, communicate proactively, and approach feedback as a professional input rather than a personal judgement. What we value above experience is someone who pays attention to the work, to the people around them, and to the standards they are being held to.
Key Responsibilities: The day-to-day
Be able to identify customer pain points and contribute to defining their needs
Collaborate with project managers, developers, SEO, and the wider design team to understand project requirements and contribute creative, user-centred thinking
Produce wireframes, user journeys, and interactive prototypes that reflect user needs, business goals, and design best practice
Excellent understanding of web compatibility and designing user experiences for mobile, tablet and desktop
Participate in cross-functional meetings, presenting design rationale clearly and asking the right questions to advocate for the user
Strong knowledge of user-centred design principles and methodologies
Support quality assurance and testing processes, flagging issues and contributing to their resolution
Stay curious about industry trends, emerging tools, and developments in UX practice- bringing new thinking into the team where relevant
Develop a stronger understanding of WCAG accessibility requirements and apply them consistently across your work
Requirements: The essentials
Based in London or are in a commutable distance to the office
1-3 years of experience in UX design or a closely related field
A portfolio demonstrating considered, user-centred design across web-based products or platforms
Proficiency with industry standard tools such as Figma and Adobe Creative Suite
Demonstrate curiosity and passion for creating better user experiences and driving impact
A proactive approach to learning, with a genuine interest in improving your craft and developing professionally
Clear and confident communication skills, with the ability to explain design decisions to both technical and non-technical collaborators
Comfort working in a fast-paced environment where priorities can shift and ownership is expected early
Desirable: Bonus points
A degree in Design, Human-Computer Interaction, or a related discipline
Exposure to Agile or Scrum working environments
Knowledge of ticketing flows/systems is advantageous
A basic understanding of HTML and CSS, and how technical constraints shape design decisions
Portfolio examples that demonstrate design improvements tied to specific user or conversion outcomes
Familiarity with web analytics or user behaviour tools such as GA4, Microsoft Clarity, or Hotjar
Benefits: What’s in it for you
Generous Holiday Allowance: Enjoy a competitive holiday package, including additional time off during the Christmas period and incremental holiday days based on tenure.
Flexible Working: Benefit from flexible working hours to promote work-life balance, with a hybrid model that combines remote and in-office work.
Early Friday Finishes: Wrap up the week with a 3pm finish every Friday.
Event Access: Receive complimentary tickets to prominent live events across the UK.
Professional Growth: Access structured personal development opportunities and dedicated time for training to enhance your skills.
Social Engagement: Participate in an active social events calendar and share your ideas to shape future social activities.
Cultural Impact: Play a role in shaping the agency’s culture as we grow and influence the benefits offered to the wider team.
Location: Leicester Square, London
Our offices are based in the heart of London’s West End, moments from Leicester Square and within easy walking distance of Charing Cross, Covent Garden and Tottenham Court Road stations.
Apply: Let’s get to work!
Please email your current CV , a portfolio demonstrating your creative spark and a cover letter to: careers@farlo.co.uk to be considered for this position. Please note, applications without portfolios will not be considered. We look forward to hearing from you!
05/10/2026
Full time
Full Time | London Based – Hybrid (Mandatory 1 day in office)
About Us
At Farlo, we build digital products that impact real audiences. Our clients include some of the most recognised names in live entertainment, from West End and Broadway theatres to national e-commerce brands and global ticketing platforms.
We are a London-based digital agency with deep expertise in UX/UI design, full-stack development, advanced analytics and proprietary tracking technology. We combine data-informed thinking, creative excellence and technical expertise to create user-centred digital experiences that drive measurable results for our clients.
As a small, focused team, we move quickly, take ownership at every level and give people the opportunity to make an impact from day one. Learning is built into the work, supported by constructive feedback and opportunities to develop your skills as the agency grows.
We are looking for a Junior UX Designer who will work across real briefs and experience the full UX workstream; strategy, research, design, and delivery.
About You
The right candidate will bring genuine curiosity to the role, an interest not just in the craft of design but in the reasoning behind a brief, the behaviour behind a user, and the constraints that shape a solution.
You integrate into teams with ease, leading with openness and a collaborative instinct. You take clear ownership of your work, communicate proactively, and approach feedback as a professional input rather than a personal judgement. What we value above experience is someone who pays attention to the work, to the people around them, and to the standards they are being held to.
Key Responsibilities: The day-to-day
Be able to identify customer pain points and contribute to defining their needs
Collaborate with project managers, developers, SEO, and the wider design team to understand project requirements and contribute creative, user-centred thinking
Produce wireframes, user journeys, and interactive prototypes that reflect user needs, business goals, and design best practice
Excellent understanding of web compatibility and designing user experiences for mobile, tablet and desktop
Participate in cross-functional meetings, presenting design rationale clearly and asking the right questions to advocate for the user
Strong knowledge of user-centred design principles and methodologies
Support quality assurance and testing processes, flagging issues and contributing to their resolution
Stay curious about industry trends, emerging tools, and developments in UX practice- bringing new thinking into the team where relevant
Develop a stronger understanding of WCAG accessibility requirements and apply them consistently across your work
Requirements: The essentials
Based in London or are in a commutable distance to the office
1-3 years of experience in UX design or a closely related field
A portfolio demonstrating considered, user-centred design across web-based products or platforms
Proficiency with industry standard tools such as Figma and Adobe Creative Suite
Demonstrate curiosity and passion for creating better user experiences and driving impact
A proactive approach to learning, with a genuine interest in improving your craft and developing professionally
Clear and confident communication skills, with the ability to explain design decisions to both technical and non-technical collaborators
Comfort working in a fast-paced environment where priorities can shift and ownership is expected early
Desirable: Bonus points
A degree in Design, Human-Computer Interaction, or a related discipline
Exposure to Agile or Scrum working environments
Knowledge of ticketing flows/systems is advantageous
A basic understanding of HTML and CSS, and how technical constraints shape design decisions
Portfolio examples that demonstrate design improvements tied to specific user or conversion outcomes
Familiarity with web analytics or user behaviour tools such as GA4, Microsoft Clarity, or Hotjar
Benefits: What’s in it for you
Generous Holiday Allowance: Enjoy a competitive holiday package, including additional time off during the Christmas period and incremental holiday days based on tenure.
Flexible Working: Benefit from flexible working hours to promote work-life balance, with a hybrid model that combines remote and in-office work.
Early Friday Finishes: Wrap up the week with a 3pm finish every Friday.
Event Access: Receive complimentary tickets to prominent live events across the UK.
Professional Growth: Access structured personal development opportunities and dedicated time for training to enhance your skills.
Social Engagement: Participate in an active social events calendar and share your ideas to shape future social activities.
Cultural Impact: Play a role in shaping the agency’s culture as we grow and influence the benefits offered to the wider team.
Location: Leicester Square, London
Our offices are based in the heart of London’s West End, moments from Leicester Square and within easy walking distance of Charing Cross, Covent Garden and Tottenham Court Road stations.
Apply: Let’s get to work!
Please email your current CV , a portfolio demonstrating your creative spark and a cover letter to: careers@farlo.co.uk to be considered for this position. Please note, applications without portfolios will not be considered. We look forward to hearing from you!
We are Landor, part of WPP
World-leading brand experts, underpinned by the most expansive strategic & creative capabilities in our category.
We make brands more valuable and less vulnerable.
We build brands differently. We work with our clients to define and solve their business problems through the lens of brand. We strategically join the dots between our design, experience, governance and measurement capabilities, and always connect our brand work to business outcomes.
Landor companies also include amp (sonic branding), bdg (workplace & architectural experts), Deep Local (creative technologists) and ManvsMachine (3D motion design).
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com .
What you’ll do
Lead conceptual exploration across medium to large-scale branding projects, from ideation and sketching through to refined creative development.
Develop innovative, strategically grounded design solutions across integrated touchpoints, including digital, print and experience.
Partner with internal teams and clients to help define project direction and deliver best-in-class creative work from concept through production.
Translate brand strategy into compelling visual systems, demonstrating a deep understanding of audience, message and channel.
Bring strong creative judgement and a clear point of view to your work, while contributing thoughtful feedback to the work of others.
Collaborate closely with design, client and production teams to ensure projects are delivered to the highest standard.
Support and guide more junior team members, helping elevate ideas and craft across the team.
Contribute to the development of competitive, innovative design strategies and plans.
Work confidently across multiple projects, balancing creativity, collaboration and delivery.
Stay curious and make the most of AI and emerging tools to enhance knowledge, inspiration and efficiency.
What you’ll need
Experience in a similar Senior Designer or Designer role within a brand or design agency environment.
A sophisticated understanding of design, with strong creative excellence, conceptual thinking and a portfolio that demonstrates bold, innovative ideas.
The ability to turn strategic thinking into impactful design solutions across a range of channels and formats.
Strong understanding of how brand assets such as message, colour, imagery, typography and composition work together to create compelling deliverables.
Confidence presenting your ideas and telling a clear, persuasive design story.
Strong awareness of current and emerging creative, cultural and design trends, and how they influence the way people engage with brands.
Passion for design, branding and creative excellence.
Excellent technical skills across Adobe Creative Suite, Figma, Miro and AI-enabled tools, alongside confidence using traditional design methods such as sketching.
Proficiency in motion graphics and digital design, with experience creating impactful cross-platform visual content.
A collaborative, positive and professional approach when working with colleagues and clients.
We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
We build brands. We build futures. Landor, a WPP company, is an equal opportunity employer. We consider all applicants without discrimination or regard to particular characteristics, committed to a culture of respect where everyone belongs and can progress in their careers.
05/10/2026
Full time
We are Landor, part of WPP
World-leading brand experts, underpinned by the most expansive strategic & creative capabilities in our category.
We make brands more valuable and less vulnerable.
We build brands differently. We work with our clients to define and solve their business problems through the lens of brand. We strategically join the dots between our design, experience, governance and measurement capabilities, and always connect our brand work to business outcomes.
Landor companies also include amp (sonic branding), bdg (workplace & architectural experts), Deep Local (creative technologists) and ManvsMachine (3D motion design).
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com .
What you’ll do
Lead conceptual exploration across medium to large-scale branding projects, from ideation and sketching through to refined creative development.
Develop innovative, strategically grounded design solutions across integrated touchpoints, including digital, print and experience.
Partner with internal teams and clients to help define project direction and deliver best-in-class creative work from concept through production.
Translate brand strategy into compelling visual systems, demonstrating a deep understanding of audience, message and channel.
Bring strong creative judgement and a clear point of view to your work, while contributing thoughtful feedback to the work of others.
Collaborate closely with design, client and production teams to ensure projects are delivered to the highest standard.
Support and guide more junior team members, helping elevate ideas and craft across the team.
Contribute to the development of competitive, innovative design strategies and plans.
Work confidently across multiple projects, balancing creativity, collaboration and delivery.
Stay curious and make the most of AI and emerging tools to enhance knowledge, inspiration and efficiency.
What you’ll need
Experience in a similar Senior Designer or Designer role within a brand or design agency environment.
A sophisticated understanding of design, with strong creative excellence, conceptual thinking and a portfolio that demonstrates bold, innovative ideas.
The ability to turn strategic thinking into impactful design solutions across a range of channels and formats.
Strong understanding of how brand assets such as message, colour, imagery, typography and composition work together to create compelling deliverables.
Confidence presenting your ideas and telling a clear, persuasive design story.
Strong awareness of current and emerging creative, cultural and design trends, and how they influence the way people engage with brands.
Passion for design, branding and creative excellence.
Excellent technical skills across Adobe Creative Suite, Figma, Miro and AI-enabled tools, alongside confidence using traditional design methods such as sketching.
Proficiency in motion graphics and digital design, with experience creating impactful cross-platform visual content.
A collaborative, positive and professional approach when working with colleagues and clients.
We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
We build brands. We build futures. Landor, a WPP company, is an equal opportunity employer. We consider all applicants without discrimination or regard to particular characteristics, committed to a culture of respect where everyone belongs and can progress in their careers.
At Radley Yeldar we help create a world that believes in business. For over 30 years, we’ve partnered with some of the world’s most interesting organisations to tell their stories simply and impactfully.
The creative team plays a big part in building that belief for our clients.
We do it by balancing insight with imagination — finding the big ideas and themes that bring inspiration to our work, while ensuring audiences are brought into a behaviour, a position or a message in meaningful and engaging ways.
We’re equally focused on clarity and evidence. That means properly understanding the deep content and shaping information into compelling narratives and ensuring every piece of communication is as clear, logical and accessible as possible.
We know how to combine this inspiration and evidence into powerful award-winning work that excites and informs in equal measure.
We’re looking for smart, thoughtful and detail-oriented Senior Designers who combine exceptional craft with strong conceptual thinking and a passion for creative problem-solving.
You’ll lead projects for major clients, working closely with strategists, client services and fellow creatives to deliver impactful work across annual and sustainability reporting, brand, campaigns, digital experiences and employee communications.
We’re looking for designers who love generating ideas, are comfortable working across channels, and are excited by the opportunity to grow client relationships, shape creative direction and deliver outstanding work.
What you’ll do:
Lead the design and delivery of annual reports and sustainability reports from concept through to publication.
Design and contribute to corporate websites and online reporting experiences.
Collaborate with strategists, designers, writers, developers and production teams to deliver quality creative solutions.
Come up with, present and articulate creative ideas confidently to internal teams and clients.
Follows RY’s creative process to produce work that is strategically strong, idea driven, beautifully crafted and effective in connecting with audiences
Maintain exceptional standards of typography, layout, storytelling and craft across all outputs
Successfully manage and deliver across multiple projects and deadlines simultaneously.
Build strong collaborative relationships across teams and disciplines.
Support the continued growth and creative culture of the team through collaboration, feedback and shared learning.
Help inspire and mentor junior members of the creative team.
Contribute to creative excellence that strengthens both client relationships and RY’s reputation.
About you:
You have extensive experience designing annual reports — this is essential.
You’ve worked on sustainability or ESG reporting projects and understand the nuances of stakeholder communications.
You’re an expert in editorial and information-led design with exceptional attention to detail.
You’re confident working across both print and digital environments.
You enjoy solving complex communication challenges through thoughtful, engaging design.
You’re collaborative, proactive and comfortable working directly with clients and multidisciplinary teams.
You have strong presentation and communication skills and can clearly articulate creative thinking.
Requirements:
You’ll have solid proven agency or consultancy experience, ideally within corporate communications, or integrated communications.
Strong portfolio showcasing annual reports, sustainability reports and corporate communications work.
Conceptual thinking and strong idea generation skills
Experience designing for both online and offline channels
Strong knowledge of Figma is advantageous
Experience of designing for – and delivering through the Workiva platform
Excellent typography, editorial and layout design skills.
Ability to manage multiple projects and deadlines in a fast-paced environment.
This is a hybrid role – but we really value and would expect in-person studio interaction at key points on projects and on average, two days per week minimum.
05/10/2026
Full time
At Radley Yeldar we help create a world that believes in business. For over 30 years, we’ve partnered with some of the world’s most interesting organisations to tell their stories simply and impactfully.
The creative team plays a big part in building that belief for our clients.
We do it by balancing insight with imagination — finding the big ideas and themes that bring inspiration to our work, while ensuring audiences are brought into a behaviour, a position or a message in meaningful and engaging ways.
We’re equally focused on clarity and evidence. That means properly understanding the deep content and shaping information into compelling narratives and ensuring every piece of communication is as clear, logical and accessible as possible.
We know how to combine this inspiration and evidence into powerful award-winning work that excites and informs in equal measure.
We’re looking for smart, thoughtful and detail-oriented Senior Designers who combine exceptional craft with strong conceptual thinking and a passion for creative problem-solving.
You’ll lead projects for major clients, working closely with strategists, client services and fellow creatives to deliver impactful work across annual and sustainability reporting, brand, campaigns, digital experiences and employee communications.
We’re looking for designers who love generating ideas, are comfortable working across channels, and are excited by the opportunity to grow client relationships, shape creative direction and deliver outstanding work.
What you’ll do:
Lead the design and delivery of annual reports and sustainability reports from concept through to publication.
Design and contribute to corporate websites and online reporting experiences.
Collaborate with strategists, designers, writers, developers and production teams to deliver quality creative solutions.
Come up with, present and articulate creative ideas confidently to internal teams and clients.
Follows RY’s creative process to produce work that is strategically strong, idea driven, beautifully crafted and effective in connecting with audiences
Maintain exceptional standards of typography, layout, storytelling and craft across all outputs
Successfully manage and deliver across multiple projects and deadlines simultaneously.
Build strong collaborative relationships across teams and disciplines.
Support the continued growth and creative culture of the team through collaboration, feedback and shared learning.
Help inspire and mentor junior members of the creative team.
Contribute to creative excellence that strengthens both client relationships and RY’s reputation.
About you:
You have extensive experience designing annual reports — this is essential.
You’ve worked on sustainability or ESG reporting projects and understand the nuances of stakeholder communications.
You’re an expert in editorial and information-led design with exceptional attention to detail.
You’re confident working across both print and digital environments.
You enjoy solving complex communication challenges through thoughtful, engaging design.
You’re collaborative, proactive and comfortable working directly with clients and multidisciplinary teams.
You have strong presentation and communication skills and can clearly articulate creative thinking.
Requirements:
You’ll have solid proven agency or consultancy experience, ideally within corporate communications, or integrated communications.
Strong portfolio showcasing annual reports, sustainability reports and corporate communications work.
Conceptual thinking and strong idea generation skills
Experience designing for both online and offline channels
Strong knowledge of Figma is advantageous
Experience of designing for – and delivering through the Workiva platform
Excellent typography, editorial and layout design skills.
Ability to manage multiple projects and deadlines in a fast-paced environment.
This is a hybrid role – but we really value and would expect in-person studio interaction at key points on projects and on average, two days per week minimum.
Design Happy is looking for a creative and experienced Senior Packaging Designer with a strong background in Packaging and POS. You will play a key role in our creative team, using your design skills and strategic thinking to deliver visually impactful solutions for our global clients.
Skills & Experience
5+ years of experience in a similar role.
Strong understanding of packaging design and POS.
Excellent communication and presentation skills.
Experience with global clients and understanding of cultural differences.
Ability to manage multiple projects simultaneously.
Strong typography and typesetting skills.
Proven ability to lead and inspire a creative team.
Key Responsibilities
Creative Leadership
Lead and inspire colleagues, providing mentorship and guidance.
Drive creative ideation, generating original and impactful packaging designs.
Stay updated on industry trends, ensuring designs are cutting-edge.
Demonstrate genuine passion for design, pushing creative boundaries.
Project Management
Take ownership of project design processes, ensuring creativity aligns with client objectives.
Manage project timelines, meeting deadlines without compromising quality.
Understand the impact of design on consumer perception and behavior.
Client Interaction
Confidently articulate design concepts in client presentations.
Translate client brand vision and requirements into compelling design concepts.
Clearly communicate design rationales and ensure alignment with client goals.
Build and maintain strong client relationships through effective communication.
Quality Assurance
Ensure quality assurance throughout the design process.
Contribute to range reviews and maintain brand consistency.
Maintain approved design and communication principles.
Job Benefits
With happy perks like Bonus Schemes, Progression Plan, Team Lunches, Annual Team Trips, Flexible Culture, Two Fridays off a month!
05/10/2026
Full time
Design Happy is looking for a creative and experienced Senior Packaging Designer with a strong background in Packaging and POS. You will play a key role in our creative team, using your design skills and strategic thinking to deliver visually impactful solutions for our global clients.
Skills & Experience
5+ years of experience in a similar role.
Strong understanding of packaging design and POS.
Excellent communication and presentation skills.
Experience with global clients and understanding of cultural differences.
Ability to manage multiple projects simultaneously.
Strong typography and typesetting skills.
Proven ability to lead and inspire a creative team.
Key Responsibilities
Creative Leadership
Lead and inspire colleagues, providing mentorship and guidance.
Drive creative ideation, generating original and impactful packaging designs.
Stay updated on industry trends, ensuring designs are cutting-edge.
Demonstrate genuine passion for design, pushing creative boundaries.
Project Management
Take ownership of project design processes, ensuring creativity aligns with client objectives.
Manage project timelines, meeting deadlines without compromising quality.
Understand the impact of design on consumer perception and behavior.
Client Interaction
Confidently articulate design concepts in client presentations.
Translate client brand vision and requirements into compelling design concepts.
Clearly communicate design rationales and ensure alignment with client goals.
Build and maintain strong client relationships through effective communication.
Quality Assurance
Ensure quality assurance throughout the design process.
Contribute to range reviews and maintain brand consistency.
Maintain approved design and communication principles.
Job Benefits
With happy perks like Bonus Schemes, Progression Plan, Team Lunches, Annual Team Trips, Flexible Culture, Two Fridays off a month!
We are looking for a talented mid-level to senior designer to join our team.
Jubba is an experiential agency based in Shoreditch and our designer is leaving for pastures new after a long and fruitful time here.
Jubba’s mission is to create memorable human experiences that deliver real impact. To do great work, with great people – from the brand worlds we build, to the client relationships we develop and the team members that we nurture.
The Senior Designer would be responsible for conceptualising, designing and developing creative routes that bring brand experiences to life visually. The role involves working closely with producers and external suppliers such as printers, set designers and freelance designers to turn creative concepts into practical, well-executed design assets.
They must work closely with account teams to translate a client’s vision into reality, whilst offering strategic counsel on materials, finishes and techniques that strengthen both the design and its delivery. Where clients have established brand guidelines or a clear creative direction, the Senior Designer will act as a brand guardian, ensuring the identity is executed accurately and consistently across all touch-points.
As the sole designer in the office, you would need to be very organised and patient, able to organise your time and communicate to the team, making sure they understand when the work will be done and managing your schedule efficiently, but the team are very easy going.
It’s a lovely, friendly team and it’s a lively office, so would suit people who are outgoing and happy to join in.
Agency and Brand experience essential, events experience would be a bonus. A very good understanding of how particular brands are about their brand assets and guidelines is crucial.
You would also be heavily involved in the internal Jubba design processes, making sure that anything that leaves the office with our name on it looks great.
5+ years experience.
Experience in Adobe suite essential, AI experience would be great.
Hybrid – Work in the office 3 days a week, 2 days at home.
Please send a CV and portfolio/link to website to andy@jubba.com
Applicants must be living in and have the right to work in the UK.
05/10/2026
Full time
We are looking for a talented mid-level to senior designer to join our team.
Jubba is an experiential agency based in Shoreditch and our designer is leaving for pastures new after a long and fruitful time here.
Jubba’s mission is to create memorable human experiences that deliver real impact. To do great work, with great people – from the brand worlds we build, to the client relationships we develop and the team members that we nurture.
The Senior Designer would be responsible for conceptualising, designing and developing creative routes that bring brand experiences to life visually. The role involves working closely with producers and external suppliers such as printers, set designers and freelance designers to turn creative concepts into practical, well-executed design assets.
They must work closely with account teams to translate a client’s vision into reality, whilst offering strategic counsel on materials, finishes and techniques that strengthen both the design and its delivery. Where clients have established brand guidelines or a clear creative direction, the Senior Designer will act as a brand guardian, ensuring the identity is executed accurately and consistently across all touch-points.
As the sole designer in the office, you would need to be very organised and patient, able to organise your time and communicate to the team, making sure they understand when the work will be done and managing your schedule efficiently, but the team are very easy going.
It’s a lovely, friendly team and it’s a lively office, so would suit people who are outgoing and happy to join in.
Agency and Brand experience essential, events experience would be a bonus. A very good understanding of how particular brands are about their brand assets and guidelines is crucial.
You would also be heavily involved in the internal Jubba design processes, making sure that anything that leaves the office with our name on it looks great.
5+ years experience.
Experience in Adobe suite essential, AI experience would be great.
Hybrid – Work in the office 3 days a week, 2 days at home.
Please send a CV and portfolio/link to website to andy@jubba.com
Applicants must be living in and have the right to work in the UK.
VOVI is a small London studio. We build brands and websites for VC-backed startups, deep-tech companies and universities, mostly in the US. Tight team, high craft, no filler. We need a midweight to senior website designer who’s done this before. Bigger sites, real complexity, no hand-holding. Someone we can hand a project to and trust to get it right.
What you’ll do
Own web projects from IA and UX through to final design handoff
Design and structure larger, multi-page sites, not just landing pages
Bring proper UX thinking to navigation, flows and content structure
Work directly with clients and hold your own in the room
Keep quality high with minimal oversight
Requirements
3-5+ years in web design, with real experience on larger, more complex sites
A portfolio that proves shipped work at this level
Strong UX fundamentals, not just visual design
Fluent in Figma
SEO knowledge is a bonus
Some Webflow experience is a bonus
Awwwards wins are a bonus
Benefits
A genuinely brilliant, tight-knit, supportive team. We work hard but it feels like family
Work on standout web projects for VC-backed startups and deep-tech companies, mostly US
Salary review at the end of your 3-month probation
Monthly catch-up to check in on happiness and track personal development
Hybrid working from our Chancery Lane studio
Learning budget and creative networking events
The best tools for the job, including the latest AI kit
Regular team socials, lunches and studio nights out
Gym with sauna at the office and mental health support if needed
Discretionary bonus and options scheme for loyal employees
05/10/2026
Full time
VOVI is a small London studio. We build brands and websites for VC-backed startups, deep-tech companies and universities, mostly in the US. Tight team, high craft, no filler. We need a midweight to senior website designer who’s done this before. Bigger sites, real complexity, no hand-holding. Someone we can hand a project to and trust to get it right.
What you’ll do
Own web projects from IA and UX through to final design handoff
Design and structure larger, multi-page sites, not just landing pages
Bring proper UX thinking to navigation, flows and content structure
Work directly with clients and hold your own in the room
Keep quality high with minimal oversight
Requirements
3-5+ years in web design, with real experience on larger, more complex sites
A portfolio that proves shipped work at this level
Strong UX fundamentals, not just visual design
Fluent in Figma
SEO knowledge is a bonus
Some Webflow experience is a bonus
Awwwards wins are a bonus
Benefits
A genuinely brilliant, tight-knit, supportive team. We work hard but it feels like family
Work on standout web projects for VC-backed startups and deep-tech companies, mostly US
Salary review at the end of your 3-month probation
Monthly catch-up to check in on happiness and track personal development
Hybrid working from our Chancery Lane studio
Learning budget and creative networking events
The best tools for the job, including the latest AI kit
Regular team socials, lunches and studio nights out
Gym with sauna at the office and mental health support if needed
Discretionary bonus and options scheme for loyal employees
The Institute of Ismaili Studies
Aga Khan Centre, 10 Handyside St, London, UK
Job Description
Salary: Starting £51,540 (Grade 7) Location: London, King’s Cross (Aga Khan Centre) Hybrid Department: Information Technology Contract: Permanent
About the role:
The Institute of Ismaili Studies (IIS) is seeking an experienced and highly skilled Infrastructure Engineer to provide technical infrastructure support across the Aga Khan Centre (AKC).
Reporting to the IT Operations Manager, the postholder will act as a key technical expert and escalation point for complex infrastructure, systems, and technology-related matters. The role will manage and develop the AKC’s technical infrastructure, including servers, networks, cloud services, security, audio-visual systems, and educational technologies.
The Infrastructure Engineer will also act as a technical consultant on projects, undertake horizon scanning and strategic technology planning, and work closely with the wider IT team and users across the organisation to deliver reliable, secure, and user-focused technology solutions.
This is an exciting opportunity for an experienced IT infrastructure professional to take a leading technical role within a diverse and internationally focused academic environment.
What we’re looking for:
Relevant IT systems qualifications, such as Azure or ITIL.
Strong knowledge of operating systems, network protocols, servers, networking, cloud services, and security.
Experience providing advanced technical support and acting as an escalation point for complex issues.
Experience of technical consultancy, horizon scanning, and strategic technology planning.
Strong problem-solving, organisational, and communication skills, with experience working with and supporting people at all levels.
Experience of leadership and mentoring, with the ability to support the development of colleagues.
Experience with educational technologies and platforms such as LMS/VLE would be advantageous.
This is a unique opportunity to play a key role in developing and supporting the technology infrastructure of the Aga Khan Centre while contributing to the Institute’s wider strategic and operational goals.
To view the full job description and apply, please visit our careers page and submit your CV and covering letter.
Salary
£51,540
02/10/2026
Full time
Job Description
Salary: Starting £51,540 (Grade 7) Location: London, King’s Cross (Aga Khan Centre) Hybrid Department: Information Technology Contract: Permanent
About the role:
The Institute of Ismaili Studies (IIS) is seeking an experienced and highly skilled Infrastructure Engineer to provide technical infrastructure support across the Aga Khan Centre (AKC).
Reporting to the IT Operations Manager, the postholder will act as a key technical expert and escalation point for complex infrastructure, systems, and technology-related matters. The role will manage and develop the AKC’s technical infrastructure, including servers, networks, cloud services, security, audio-visual systems, and educational technologies.
The Infrastructure Engineer will also act as a technical consultant on projects, undertake horizon scanning and strategic technology planning, and work closely with the wider IT team and users across the organisation to deliver reliable, secure, and user-focused technology solutions.
This is an exciting opportunity for an experienced IT infrastructure professional to take a leading technical role within a diverse and internationally focused academic environment.
What we’re looking for:
Relevant IT systems qualifications, such as Azure or ITIL.
Strong knowledge of operating systems, network protocols, servers, networking, cloud services, and security.
Experience providing advanced technical support and acting as an escalation point for complex issues.
Experience of technical consultancy, horizon scanning, and strategic technology planning.
Strong problem-solving, organisational, and communication skills, with experience working with and supporting people at all levels.
Experience of leadership and mentoring, with the ability to support the development of colleagues.
Experience with educational technologies and platforms such as LMS/VLE would be advantageous.
This is a unique opportunity to play a key role in developing and supporting the technology infrastructure of the Aga Khan Centre while contributing to the Institute’s wider strategic and operational goals.
To view the full job description and apply, please visit our careers page and submit your CV and covering letter.
Salary
£51,540
Overview
Reporting to the Director of Fabric and Embellishment, the Senior Print Designer is responsible for collaborating with the Design team across all seasons of Pre and Show, and Special Projects, in the creation of the Stella McCartney RTW collection from concept to completion. This role will be working on all Print & Graphics concepts to ensure that the collections are successful and fashion forward.
Your Mission:
Researching, directing & designing the RTW print & graphics concept across all seasons and special projects.
Collaborate closely with the Design Director for support to ensure the best understanding and development of seasonal creative concepts.
Develop key overarching creative direction to implement at the beginning of each season, with a strong ability to identify key prints trends and season prints.
Offering constant print newness by bringing your own original ideas to convey freshness and relevance to the product.
Work collaboratively with all key departments, including the Merchandising, Product Development, Fabric, Embroidery and Atelier to develop the collection in the vision of the Design Director and achieve consistency in product.
Drive fittings and display confidence in following through styles from sketch to production ensuring all prints are defined and put into development by the team.
Develop a close working relationship with the Product Development and Fabric team to ensure they source the materials and techniques needed on time, as well as providing them with clear, complete and updated design information for them to pass onto our factories to ensure successful prototypes.
Organise and focused, you will follow the critical path to meet deadlines, ensuring product is developed within the relevant timeframe.
Travelling for inspirational and comparative trends in prints & graphics directions.
Your Talent:
Previous experience ideally in the luxury design industry
Ability to multi-task and work effectively on several projects simultaneously
Goal oriented, result driven individual
Commercially minded, quickly responding to business/market needs.
Strong team player who is able to work across multiple teams and under pressure
High work ethic, integrity and reliability with a “Hands on” attitude
Great time management skills
Comfortable working additional hours to perform duties, including weekends and also travel when necessary
Impeccable presentation and communication skills, both verbally and written
Proficient in Adobe Photoshop and Illustrator
Creative thinker, with the ability to think outside the box and an eye for detail
Reward
Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community.
Up to 50% discount on Stella McCartney products
Matched pension contribution up to 6%
Extensive private medical and critical illness insurance, as well as life assurance
Annual Health Screening
25 days annual leave (not including Bank Holidays) + 1 day of Birthday leave
Flexible working/core hours
Enhanced Maternity/paternity packages
Matched Give as You Earn charity scheme
Discounted gym and fitness memberships (Classpass)
Health cash plan
Physical and Mental Wellbeing Support Services
Employee referral bonus
Optional/ Paid Benefits: Season ticket loan, cycle to work and tech schemes, travel and dental insurance and much more.
We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview.
02/10/2026
Full time
Overview
Reporting to the Director of Fabric and Embellishment, the Senior Print Designer is responsible for collaborating with the Design team across all seasons of Pre and Show, and Special Projects, in the creation of the Stella McCartney RTW collection from concept to completion. This role will be working on all Print & Graphics concepts to ensure that the collections are successful and fashion forward.
Your Mission:
Researching, directing & designing the RTW print & graphics concept across all seasons and special projects.
Collaborate closely with the Design Director for support to ensure the best understanding and development of seasonal creative concepts.
Develop key overarching creative direction to implement at the beginning of each season, with a strong ability to identify key prints trends and season prints.
Offering constant print newness by bringing your own original ideas to convey freshness and relevance to the product.
Work collaboratively with all key departments, including the Merchandising, Product Development, Fabric, Embroidery and Atelier to develop the collection in the vision of the Design Director and achieve consistency in product.
Drive fittings and display confidence in following through styles from sketch to production ensuring all prints are defined and put into development by the team.
Develop a close working relationship with the Product Development and Fabric team to ensure they source the materials and techniques needed on time, as well as providing them with clear, complete and updated design information for them to pass onto our factories to ensure successful prototypes.
Organise and focused, you will follow the critical path to meet deadlines, ensuring product is developed within the relevant timeframe.
Travelling for inspirational and comparative trends in prints & graphics directions.
Your Talent:
Previous experience ideally in the luxury design industry
Ability to multi-task and work effectively on several projects simultaneously
Goal oriented, result driven individual
Commercially minded, quickly responding to business/market needs.
Strong team player who is able to work across multiple teams and under pressure
High work ethic, integrity and reliability with a “Hands on” attitude
Great time management skills
Comfortable working additional hours to perform duties, including weekends and also travel when necessary
Impeccable presentation and communication skills, both verbally and written
Proficient in Adobe Photoshop and Illustrator
Creative thinker, with the ability to think outside the box and an eye for detail
Reward
Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community.
Up to 50% discount on Stella McCartney products
Matched pension contribution up to 6%
Extensive private medical and critical illness insurance, as well as life assurance
Annual Health Screening
25 days annual leave (not including Bank Holidays) + 1 day of Birthday leave
Flexible working/core hours
Enhanced Maternity/paternity packages
Matched Give as You Earn charity scheme
Discounted gym and fitness memberships (Classpass)
Health cash plan
Physical and Mental Wellbeing Support Services
Employee referral bonus
Optional/ Paid Benefits: Season ticket loan, cycle to work and tech schemes, travel and dental insurance and much more.
We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview.
The role
We’re looking for an Art Director to join our Brand team and take ownership of campaigns and ecommerce photography from brief to delivery. This is a hands-on creative role. You’ll be the person driving our visual output, working closely with the VP of Brand Marketing and collaborating with a small in-house creative team, including a Creative Producer who’ll handle the logistics so you can stay focused on the work.
This isn’t a role for someone who wants to hand briefs over a wall. You’ll be across every stage of the creative process: concept, direction, shoot, and post. What we need is someone with a clear point of view, the energy to maintain it at volume, and the conviction to hold the standard.
What you’ll do
Campaigns
This is where you get to define how Spoke looks and feels to the world. You’ll bring genuine creative vision to every campaign. Not just executing ideas, but originating them. We care about substance: the quality of light, the choice of location, the way a garment drapes on a model. The details matter here, and you’ll be the person holding the standard.
Lead creative development on seasonal and evergreen campaigns, from initial concept through to final delivery
Translate brand strategy and positioning into compelling visual concepts with a clear, confident point of view
Art direct still and video shoots, both in-studio and on location, with close attention to every creative detail
Own the shot list, mood boards, and creative direction documents that set the tone for every shoot
Push the standards. Ask whether it’s good enough. Have the conviction to say when it isn’t.
The ecommerce photography library
Our website is our flagship store. For most of our customers, it’s the only Spoke they’ll ever walk into. That makes our product photography as creatively important as anything else we produce, and we treat it that way. Consistency, craft, and a genuinely considered approach to how each garment is lit, styled, and shot. These aren’t nice-to-haves. They’re the job.
Art direct ecommerce shoots with the same rigour you’d bring to campaign work, because our customers don’t distinguish between them
Build and maintain a clear visual language for product photography: lighting, styling, composition, mood
Work closely with photographers and stylists to deliver a library that’s consistent at scale, not just beautiful in isolation
Review selects with a sharp eye, ensuring every image earns its place
Team and collaboration
Work closely with the Lead Digital Designer and copywriter to align campaign creative with channel execution
Feed briefs and assets to the wider team in a way that sets them up to do their best work
Contribute to building a creative culture defined by our brand values: substance, ease, and wit
Requirements
What we’re looking for
3–5 years of art direction experience, ideally in-house at a fashion or lifestyle brand (agency background considered)
A strong portfolio demonstrating campaign concepting and ecommerce or product photography direction
Sharp visual instincts and a clear point of view. You know what good looks like and you won’t let it slide
The energy and stamina to deliver great work at volume, not just on hero campaigns
Organised and proactive, with the ability to stay calm when deadlines stack up
A collaborator who communicates clearly and works well in a small, focused team
Comfortable in a fast-moving DTC environment where priorities can shift
Nice to have
Experience directing menswear or tailoring shoots
A genuine passion for menswear
Familiarity with ecommerce image standards and post-production workflows
Exposure to motion or video direction
Benefits
Private Healthcare Plan
Pension Plans
Work From Home
Training & Development
02/10/2026
Full time
The role
We’re looking for an Art Director to join our Brand team and take ownership of campaigns and ecommerce photography from brief to delivery. This is a hands-on creative role. You’ll be the person driving our visual output, working closely with the VP of Brand Marketing and collaborating with a small in-house creative team, including a Creative Producer who’ll handle the logistics so you can stay focused on the work.
This isn’t a role for someone who wants to hand briefs over a wall. You’ll be across every stage of the creative process: concept, direction, shoot, and post. What we need is someone with a clear point of view, the energy to maintain it at volume, and the conviction to hold the standard.
What you’ll do
Campaigns
This is where you get to define how Spoke looks and feels to the world. You’ll bring genuine creative vision to every campaign. Not just executing ideas, but originating them. We care about substance: the quality of light, the choice of location, the way a garment drapes on a model. The details matter here, and you’ll be the person holding the standard.
Lead creative development on seasonal and evergreen campaigns, from initial concept through to final delivery
Translate brand strategy and positioning into compelling visual concepts with a clear, confident point of view
Art direct still and video shoots, both in-studio and on location, with close attention to every creative detail
Own the shot list, mood boards, and creative direction documents that set the tone for every shoot
Push the standards. Ask whether it’s good enough. Have the conviction to say when it isn’t.
The ecommerce photography library
Our website is our flagship store. For most of our customers, it’s the only Spoke they’ll ever walk into. That makes our product photography as creatively important as anything else we produce, and we treat it that way. Consistency, craft, and a genuinely considered approach to how each garment is lit, styled, and shot. These aren’t nice-to-haves. They’re the job.
Art direct ecommerce shoots with the same rigour you’d bring to campaign work, because our customers don’t distinguish between them
Build and maintain a clear visual language for product photography: lighting, styling, composition, mood
Work closely with photographers and stylists to deliver a library that’s consistent at scale, not just beautiful in isolation
Review selects with a sharp eye, ensuring every image earns its place
Team and collaboration
Work closely with the Lead Digital Designer and copywriter to align campaign creative with channel execution
Feed briefs and assets to the wider team in a way that sets them up to do their best work
Contribute to building a creative culture defined by our brand values: substance, ease, and wit
Requirements
What we’re looking for
3–5 years of art direction experience, ideally in-house at a fashion or lifestyle brand (agency background considered)
A strong portfolio demonstrating campaign concepting and ecommerce or product photography direction
Sharp visual instincts and a clear point of view. You know what good looks like and you won’t let it slide
The energy and stamina to deliver great work at volume, not just on hero campaigns
Organised and proactive, with the ability to stay calm when deadlines stack up
A collaborator who communicates clearly and works well in a small, focused team
Comfortable in a fast-moving DTC environment where priorities can shift
Nice to have
Experience directing menswear or tailoring shoots
A genuine passion for menswear
Familiarity with ecommerce image standards and post-production workflows
Exposure to motion or video direction
Benefits
Private Healthcare Plan
Pension Plans
Work From Home
Training & Development
The Studio
An exciting opportunity has arisen within an in-house artist studio for an experienced Creative Director to work closely with the artist, leading the creative development and execution of their artistic practice and wider creative ventures. Please note this role is 5 days on site (central london based offices)
The Opportunity
This is a highly multidisciplinary role spanning artwork, design, film, exhibitions, publications, products, events and visual identity.
Working closely with the artist and in-house graphic design team, you will develop ideas and translate an evolving artistic vision into fully realised creative projects, taking concepts from initial development through to final execution.
This is a senior, hands-on position suited to a creatively strong individual who can move seamlessly between big-picture thinking and the smallest details of execution. You will also play a key role in leading and managing creative and production teams across multiple projects.
A particularly important aspect of the role will be bringing structure, clarity and organisation to a highly intuitive and free-flowing creative environment . You will turn evolving ideas and conversations into clear creative direction, priorities and processes, creating the framework needed to move projects forward without compromising the spontaneity of the creative process.
Key Responsibilities
Creative Leadership & Vision
● Develop and shape ideas from initial concept through to final execution, combining strong creative judgement and visual thinking with exceptional attention to detail and high standards of quality. ● Lead a broad range of multidisciplinary projects across artwork, exhibitions, immersive experiences, film, publications, visual identities, events, merchandise, editions and products. ● Use strong drawing and sketching skills to communicate ideas, concepts and details clearly through visual development. ● Work confidently across both 2D and 3D, including graphic, spatial, physical and moving-image projects. ● Oversee the development of physical objects and products, including sculpture, furniture, jewellery, homewares, editions, prints and merchandise. ● Oversee visual communication across websites, digital, social media, marketing and other public-facing materials. ● Develop and maintain a coherent visual identity across the artist’s wider practice, while allowing individual projects to retain their own character. ● Support film and moving-image development through visual research, mood boards, storyboarding, visual experiments and other pre-production work where required.
Team Leadership & Collaboration
• Manage team responsibilities, workloads and performance, ensuring clear expectations, effective delegation and ongoing development. • Lead and manage multidisciplinary teams of permanent staff and freelancers, providing creative direction, feedback and support within the studio. • Act as the key creative link between the artist, creative team and production teams, translating ideas into clear briefs, direction and priorities. • Coordinate and communicate with external designers, fabricators, manufacturers and other specialists, ensuring creative requirements are clearly understood and effectively realised.
The Ideal Candidate
The ideal candidate will bring exceptional organisation and structure to a fast-moving, intuitive creative environment , with the ability to turn evolving ideas and conversations into clear briefs, priorities and workflows.
You will have strong project and people management experience, alongside a genuinely creative and hands-on approach. You will be proactive, adaptable and able to remain calm and solutions-focused under pressure.
Experience liaising with fabricators, manufacturers, printers and suppliers is important, as is creative experience across both 2D and 3D design .
An interest in, or experience working with, arts, culture or creative-led brands would be highly beneficial.
Bonus: Mandarin speaking would be highly advantageous.
Start date: ASAP, with mid-October the latest.
02/10/2026
Full time
The Studio
An exciting opportunity has arisen within an in-house artist studio for an experienced Creative Director to work closely with the artist, leading the creative development and execution of their artistic practice and wider creative ventures. Please note this role is 5 days on site (central london based offices)
The Opportunity
This is a highly multidisciplinary role spanning artwork, design, film, exhibitions, publications, products, events and visual identity.
Working closely with the artist and in-house graphic design team, you will develop ideas and translate an evolving artistic vision into fully realised creative projects, taking concepts from initial development through to final execution.
This is a senior, hands-on position suited to a creatively strong individual who can move seamlessly between big-picture thinking and the smallest details of execution. You will also play a key role in leading and managing creative and production teams across multiple projects.
A particularly important aspect of the role will be bringing structure, clarity and organisation to a highly intuitive and free-flowing creative environment . You will turn evolving ideas and conversations into clear creative direction, priorities and processes, creating the framework needed to move projects forward without compromising the spontaneity of the creative process.
Key Responsibilities
Creative Leadership & Vision
● Develop and shape ideas from initial concept through to final execution, combining strong creative judgement and visual thinking with exceptional attention to detail and high standards of quality. ● Lead a broad range of multidisciplinary projects across artwork, exhibitions, immersive experiences, film, publications, visual identities, events, merchandise, editions and products. ● Use strong drawing and sketching skills to communicate ideas, concepts and details clearly through visual development. ● Work confidently across both 2D and 3D, including graphic, spatial, physical and moving-image projects. ● Oversee the development of physical objects and products, including sculpture, furniture, jewellery, homewares, editions, prints and merchandise. ● Oversee visual communication across websites, digital, social media, marketing and other public-facing materials. ● Develop and maintain a coherent visual identity across the artist’s wider practice, while allowing individual projects to retain their own character. ● Support film and moving-image development through visual research, mood boards, storyboarding, visual experiments and other pre-production work where required.
Team Leadership & Collaboration
• Manage team responsibilities, workloads and performance, ensuring clear expectations, effective delegation and ongoing development. • Lead and manage multidisciplinary teams of permanent staff and freelancers, providing creative direction, feedback and support within the studio. • Act as the key creative link between the artist, creative team and production teams, translating ideas into clear briefs, direction and priorities. • Coordinate and communicate with external designers, fabricators, manufacturers and other specialists, ensuring creative requirements are clearly understood and effectively realised.
The Ideal Candidate
The ideal candidate will bring exceptional organisation and structure to a fast-moving, intuitive creative environment , with the ability to turn evolving ideas and conversations into clear briefs, priorities and workflows.
You will have strong project and people management experience, alongside a genuinely creative and hands-on approach. You will be proactive, adaptable and able to remain calm and solutions-focused under pressure.
Experience liaising with fabricators, manufacturers, printers and suppliers is important, as is creative experience across both 2D and 3D design .
An interest in, or experience working with, arts, culture or creative-led brands would be highly beneficial.
Bonus: Mandarin speaking would be highly advantageous.
Start date: ASAP, with mid-October the latest.
Brighton | Full-time, 9am-6pm | Studio-based | £26,000–£28,000 | Graduate / Junior
Hollywood Secret Service is looking for a talented Junior Creative Designer & Visual Researcher to join our growing creative studio in central Brighton.
We create treatments and pitch presentations for directors and production companies working across international advertising, film and entertainment.
Our projects have included work for brands such as Apple, Adidas, Meta, Samsung, Mercedes-Benz, Nintendo, Coca-Cola, Netflix, Canva, Fortnite, Tinder, YouTube and Logitech.
We’re looking for someone at the beginning of their career with great visual instincts, strong design fundamentals and bags of potential.
You might be a recent graphic design graduate, or have already spent a year or two working in the industry. Either way, we don’t expect you to arrive knowing everything. We’re much more interested in your taste, ideas, curiosity, attention to detail and ability to learn quickly.
About Hollywood Secret Service
Hollywood Secret Service is a specialist creative studio working in the pre-production space of the TV commercial production industry.
We work with directors and production companies around the world, helping transform ideas, scripts and creative briefs into beautifully designed visual treatments that help them communicate their vision when pitching for work.
That means combining graphic design, visual research, photography, film, typography, storytelling and world-building—often delivering a finished presentation within just a few days.
We’re a small, busy team, so this isn’t a role where you’ll spend your first year sitting on the sidelines. You’ll work alongside experienced creatives, contribute to real projects and see how work develops from the first conversation through to final delivery.
You’ll get unusually close to the creative process early in your career and see a huge variety of briefs, directors, visual styles and ideas.
The role
At the heart of this role are two things: finding exceptional visual references and ideas, and presenting them effectively.
You’ll work closely with our creative team to interpret briefs, discover brilliant visual references and turn ideas into compelling, beautifully designed presentations.
One day you might be researching cinematic night photography for a car commercial; the next you could be exploring authentic casting references in New York, extraordinary rainforest locations, a specific camera technique, or the visual world for a comedy, fashion or technology film.
You’ll then help bring those ideas together through typography, layout and imagery.
It’s varied, creative and often fast-moving.
What you’ll be doing
Visual research
Interpret scripts, briefs and creative conversations.
Find high-quality stills, video, GIFs and other visual references.
Explore references for casting, locations, lighting, styling, composition, cinematography and camera language.
Develop visual worlds that communicate a director’s ideas.
Recognise the difference between an image that’s simply relevant and one that’s genuinely brilliant.
Curate large volumes of imagery into clear, considered selections.
Keep sources and project assets organised.
Treatment design
Design visually compelling pitch presentations and treatments.
Work confidently with typography, layout, imagery and visual hierarchy.
Build and refine presentations primarily in Adobe InDesign.
Edit and prepare imagery in Photoshop.
Think about pacing and image sequencing across long-form documents.
Use design and layout to strengthen the director’s ideas rather than simply decorate them.
Respond quickly and accurately to creative feedback.
Maintain a consistently high visual standard across detailed presentations.
Quality-check copy, imagery, layouts, links and exports before delivery.
Maintain exceptionally organised working files.
Creative Development
As your experience grows, you’ll also have opportunities to:
Contribute ideas and references to creative discussions.
Explore new approaches to treatments and digital presentations.
Experiment with emerging creative and AI tools.
Contribute to HSS’s website, portfolio, branding and creative output.
Develop skills across areas such as motion, digital design and interactive work.
As you develop, take ownership of sections and eventually entire projects.
What we’re looking for
We’re interested in potential as much as experience.
You may be finishing university, have recently graduated or already be working in your first creative role.
We’re looking for someone who is visually curious — someone who notices things, looks beyond the obvious and genuinely enjoys discovering brilliant creative work.
We’re looking for someone with:
A strong portfolio showing excellent layout, typography and visual thinking.
Strong visual judgement and an instinct for what makes an image interesting.
Good working knowledge of Adobe InDesign and Photoshop.
The ability to work quickly without losing attention to detail.
A genuine interest in design, photography, film, advertising and visual culture.
Curiosity and a desire to keep discovering new references, ideas and creative approaches.
Excellent attention to detail.
An organised and methodical approach to files, assets and deadlines.
The confidence to ask questions when something isn’t clear.
The ability to take feedback positively and apply it quickly.
Reliability and a collaborative approach to working with others.
Comfort working in an environment where deadlines, priorities and creative direction can sometimes change quickly.
Full authorisation to work in the UK.
University, personal and self-initiated projects are absolutely welcome. We’re interested in the quality of your thinking and creative potential, not simply how many commercial projects you’ve already worked on.
Useful but not essential
Experience with any of the following would be a bonus:
Illustrator
Figma
After Effects or Premiere Pro
Keynote or PowerPoint
Motion design or video editing
Web or interactive design
Branding
AI-assisted image generation
You absolutely don’t need to know everything on this list.
Strong design fundamentals, visual taste and the ability to learn matter much more to us.
What we offer
£26,000–£28,000 salary, depending on experience.
Hands-on experience working across international advertising, film and production.
The opportunity to contribute to major creative projects early in your career.
Close support, mentoring and feedback from experienced creatives.
Genuine opportunities to develop your skills and take on greater creative responsibility.
Annual salary review.
28 days’ paid annual leave, including UK bank holidays.
Workplace pension contributions.
Cultural allowance towards exhibitions, cinema, books, magazines, events or other creative inspiration.
Cycle-to-work scheme.
Team lunches, drinks and socials.
£1,000 loyalty bonus after three years.
A central Brighton studio close to the sea.
Working at Hollywood
We’re a small studio and we work closely together.
Our projects often move very quickly, so you’ll need to enjoy working at pace, taking feedback and solving creative problems collaboratively.
In return, you’ll get unusually hands-on experience early in your career, working on a high volume of exciting, high-end international projects for some of the world’s biggest brands. As part of a small, experienced creative team, you’ll work closely with senior designers, receive regular feedback and quickly build your skills, taste and confidence — with opportunities to take on greater creative responsibility and increasingly lead your own projects as you progress. We’ll encourage you to stay creatively curious, with opportunities to explore new tools and disciplines alongside a cultural allowance for inspiration outside the studio. And you’ll do it all from our central Brighton studio, close to the sea, as part of a close-knit team where you’ll have a voice and play a genuine part in where Hollywood Secret Service goes next.
How to apply
Please send to emma@hollywoodsecretservice.com:
Your portfolio
Your CV
A short introduction telling us why this particular role interests you
Your portfolio matters most.
We’re particularly interested in seeing: Ideas. Layout. Visual judgement. Typography. Image selection. Storytelling.
We’d rather see a small amount of brilliant work that you’re genuinely proud of than a huge portfolio.
For collaborative projects, please tell us which elements you personally created.
We’re not looking for a particular portfolio style. We want to understand how you see, how you think and what excites you creatively.
Shortlisted candidates will receive full details of our selection process before being asked to take part.
Inclusion
Hollywood Secret Service is committed to creating an inclusive workplace and welcomes applications from people of all backgrounds.
We recruit based on creative ability, potential and suitability for the role. If you require reasonable adjustments during the application or selection process, please let us know.
02/10/2026
Full time
Brighton | Full-time, 9am-6pm | Studio-based | £26,000–£28,000 | Graduate / Junior
Hollywood Secret Service is looking for a talented Junior Creative Designer & Visual Researcher to join our growing creative studio in central Brighton.
We create treatments and pitch presentations for directors and production companies working across international advertising, film and entertainment.
Our projects have included work for brands such as Apple, Adidas, Meta, Samsung, Mercedes-Benz, Nintendo, Coca-Cola, Netflix, Canva, Fortnite, Tinder, YouTube and Logitech.
We’re looking for someone at the beginning of their career with great visual instincts, strong design fundamentals and bags of potential.
You might be a recent graphic design graduate, or have already spent a year or two working in the industry. Either way, we don’t expect you to arrive knowing everything. We’re much more interested in your taste, ideas, curiosity, attention to detail and ability to learn quickly.
About Hollywood Secret Service
Hollywood Secret Service is a specialist creative studio working in the pre-production space of the TV commercial production industry.
We work with directors and production companies around the world, helping transform ideas, scripts and creative briefs into beautifully designed visual treatments that help them communicate their vision when pitching for work.
That means combining graphic design, visual research, photography, film, typography, storytelling and world-building—often delivering a finished presentation within just a few days.
We’re a small, busy team, so this isn’t a role where you’ll spend your first year sitting on the sidelines. You’ll work alongside experienced creatives, contribute to real projects and see how work develops from the first conversation through to final delivery.
You’ll get unusually close to the creative process early in your career and see a huge variety of briefs, directors, visual styles and ideas.
The role
At the heart of this role are two things: finding exceptional visual references and ideas, and presenting them effectively.
You’ll work closely with our creative team to interpret briefs, discover brilliant visual references and turn ideas into compelling, beautifully designed presentations.
One day you might be researching cinematic night photography for a car commercial; the next you could be exploring authentic casting references in New York, extraordinary rainforest locations, a specific camera technique, or the visual world for a comedy, fashion or technology film.
You’ll then help bring those ideas together through typography, layout and imagery.
It’s varied, creative and often fast-moving.
What you’ll be doing
Visual research
Interpret scripts, briefs and creative conversations.
Find high-quality stills, video, GIFs and other visual references.
Explore references for casting, locations, lighting, styling, composition, cinematography and camera language.
Develop visual worlds that communicate a director’s ideas.
Recognise the difference between an image that’s simply relevant and one that’s genuinely brilliant.
Curate large volumes of imagery into clear, considered selections.
Keep sources and project assets organised.
Treatment design
Design visually compelling pitch presentations and treatments.
Work confidently with typography, layout, imagery and visual hierarchy.
Build and refine presentations primarily in Adobe InDesign.
Edit and prepare imagery in Photoshop.
Think about pacing and image sequencing across long-form documents.
Use design and layout to strengthen the director’s ideas rather than simply decorate them.
Respond quickly and accurately to creative feedback.
Maintain a consistently high visual standard across detailed presentations.
Quality-check copy, imagery, layouts, links and exports before delivery.
Maintain exceptionally organised working files.
Creative Development
As your experience grows, you’ll also have opportunities to:
Contribute ideas and references to creative discussions.
Explore new approaches to treatments and digital presentations.
Experiment with emerging creative and AI tools.
Contribute to HSS’s website, portfolio, branding and creative output.
Develop skills across areas such as motion, digital design and interactive work.
As you develop, take ownership of sections and eventually entire projects.
What we’re looking for
We’re interested in potential as much as experience.
You may be finishing university, have recently graduated or already be working in your first creative role.
We’re looking for someone who is visually curious — someone who notices things, looks beyond the obvious and genuinely enjoys discovering brilliant creative work.
We’re looking for someone with:
A strong portfolio showing excellent layout, typography and visual thinking.
Strong visual judgement and an instinct for what makes an image interesting.
Good working knowledge of Adobe InDesign and Photoshop.
The ability to work quickly without losing attention to detail.
A genuine interest in design, photography, film, advertising and visual culture.
Curiosity and a desire to keep discovering new references, ideas and creative approaches.
Excellent attention to detail.
An organised and methodical approach to files, assets and deadlines.
The confidence to ask questions when something isn’t clear.
The ability to take feedback positively and apply it quickly.
Reliability and a collaborative approach to working with others.
Comfort working in an environment where deadlines, priorities and creative direction can sometimes change quickly.
Full authorisation to work in the UK.
University, personal and self-initiated projects are absolutely welcome. We’re interested in the quality of your thinking and creative potential, not simply how many commercial projects you’ve already worked on.
Useful but not essential
Experience with any of the following would be a bonus:
Illustrator
Figma
After Effects or Premiere Pro
Keynote or PowerPoint
Motion design or video editing
Web or interactive design
Branding
AI-assisted image generation
You absolutely don’t need to know everything on this list.
Strong design fundamentals, visual taste and the ability to learn matter much more to us.
What we offer
£26,000–£28,000 salary, depending on experience.
Hands-on experience working across international advertising, film and production.
The opportunity to contribute to major creative projects early in your career.
Close support, mentoring and feedback from experienced creatives.
Genuine opportunities to develop your skills and take on greater creative responsibility.
Annual salary review.
28 days’ paid annual leave, including UK bank holidays.
Workplace pension contributions.
Cultural allowance towards exhibitions, cinema, books, magazines, events or other creative inspiration.
Cycle-to-work scheme.
Team lunches, drinks and socials.
£1,000 loyalty bonus after three years.
A central Brighton studio close to the sea.
Working at Hollywood
We’re a small studio and we work closely together.
Our projects often move very quickly, so you’ll need to enjoy working at pace, taking feedback and solving creative problems collaboratively.
In return, you’ll get unusually hands-on experience early in your career, working on a high volume of exciting, high-end international projects for some of the world’s biggest brands. As part of a small, experienced creative team, you’ll work closely with senior designers, receive regular feedback and quickly build your skills, taste and confidence — with opportunities to take on greater creative responsibility and increasingly lead your own projects as you progress. We’ll encourage you to stay creatively curious, with opportunities to explore new tools and disciplines alongside a cultural allowance for inspiration outside the studio. And you’ll do it all from our central Brighton studio, close to the sea, as part of a close-knit team where you’ll have a voice and play a genuine part in where Hollywood Secret Service goes next.
How to apply
Please send to emma@hollywoodsecretservice.com:
Your portfolio
Your CV
A short introduction telling us why this particular role interests you
Your portfolio matters most.
We’re particularly interested in seeing: Ideas. Layout. Visual judgement. Typography. Image selection. Storytelling.
We’d rather see a small amount of brilliant work that you’re genuinely proud of than a huge portfolio.
For collaborative projects, please tell us which elements you personally created.
We’re not looking for a particular portfolio style. We want to understand how you see, how you think and what excites you creatively.
Shortlisted candidates will receive full details of our selection process before being asked to take part.
Inclusion
Hollywood Secret Service is committed to creating an inclusive workplace and welcomes applications from people of all backgrounds.
We recruit based on creative ability, potential and suitability for the role. If you require reasonable adjustments during the application or selection process, please let us know.
Cambridge University Press & Assessment
Cambridge, UK
Job Description
Quality Assurance & Test (QAT) Analyst
Salary: £51,400 - £68,800
Location: Cambridge/hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full time, 35 hours per week
Are you passionate about quality and delivering reliable solutions in a high-stakes environment?
Join Cambridge University Press & Assessment as a QAT Analyst and play a key role in shaping how quality assurance and testing are delivered across our Exam Technology Organisation (ETO).
This is an exciting opportunity to help drive the adoption of modern QA practices, including AI-enabled testing, automation, shift-left approaches and continuous improvement initiatives. Working across multiple delivery teams, you will help ensure that quality remains at the heart of everything we deliver, supporting systems and services that impact learners and educators around the world.
About the role
As a QAT Analyst within our Exam Assurance team, you will be responsible for embedding and assuring Quality Assurance and Testing (QAT) standards, practices and tooling across high-stakes delivery teams.
Working closely with Product Owners, Engineering Leads, Solution Area teams and third-party delivery partners, you will act as a trusted advisor on quality, helping teams adopt consistent testing approaches, improve delivery outcomes and reduce risk.
You will play a central role in translating QA strategy into practical delivery activities, ensuring quality standards, governance requirements and modern testing practices are effectively embedded across both project and business-as-usual delivery.
Additional responsibilities and accountabilities:
Embed QAT strategy, standards and tooling within delivery teams.
Ensure consistent testing approaches across System Integration Testing (SIT), User Acceptance Testing (UAT) and BAU activities.
Drive adoption of risk-based, shift-left and modern QA practices.
Support implementation of AI-enabled testing and test automation solutions.
Identify opportunities to improve quality, increase test coverage and reduce manual effort.
Define, monitor and report on QA metrics and KPIs.
Provide insight into defects, quality trends, coverage gaps and delivery risks.
Collaborate with third-party suppliers to ensure alignment to QA standards and ways of working.
Support governance, audit and compliance activities, including adherence to regulatory requirements.
Contribute to the development of the wider QAT community through mentoring, knowledge sharing and continuous improvement initiatives.
This role offers a fantastic opportunity to influence quality practices at scale while working with modern technologies and delivery approaches in a collaborative and forward-thinking environment.
This position has been classified as a hybrid role, requiring the successful candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. In addition to our hybrid working principles, flexible working requests will be considered from the first day of employment.
About You
You are an experienced QA professional who is passionate about quality engineering and continuous improvement. You are comfortable working across multiple delivery teams, influencing stakeholders without direct authority and helping teams adopt effective testing practices.
You bring strong analytical skills, a pragmatic approach to problem solving and a desire to help teams deliver high-quality outcomes in complex environments.
Essential requirements
Strong experience delivering QA and testing activities within Agile delivery environments.
Experience across functional and non-functional testing disciplines.
Hands-on experience with test automation and modern testing tools.
Understanding of CI/CD pipelines and continuous testing approaches.
Experience of risk-based testing and test lifecycle management.
Ability to analyse quality data and provide meaningful insights and recommendations.
Strong stakeholder management and communication skills.
Experience working across multiple teams and competing priorities.
Desirable requirements
Experience with AI-enabled QA and testing tools.
Experience implementing shift-left testing approaches.
Knowledge of test data management solutions.
Experience working with third-party suppliers and outsourced testing services.
Experience within highly regulated or compliance-driven environments.
Experience mentoring or coaching QA practitioners.
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to a competitive salary, we offer a world-class flexible rewards package, including:
28 days annual leave plus bank holidays
Private medical, dental and permanent health insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 27 September 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place on/from 28 September 2026.
As part of the application process please respond to the 3 questions, with your cv and cover letter
If you are shortlisted and progressed through the stages, you can expect:
First-stage interview via Microsoft Teams, including a short presentation and discussion.
Final-stage interview with key stakeholders.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Salary
£51,400 - £68,800
16/09/2026
Full time
Job Description
Quality Assurance & Test (QAT) Analyst
Salary: £51,400 - £68,800
Location: Cambridge/hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full time, 35 hours per week
Are you passionate about quality and delivering reliable solutions in a high-stakes environment?
Join Cambridge University Press & Assessment as a QAT Analyst and play a key role in shaping how quality assurance and testing are delivered across our Exam Technology Organisation (ETO).
This is an exciting opportunity to help drive the adoption of modern QA practices, including AI-enabled testing, automation, shift-left approaches and continuous improvement initiatives. Working across multiple delivery teams, you will help ensure that quality remains at the heart of everything we deliver, supporting systems and services that impact learners and educators around the world.
About the role
As a QAT Analyst within our Exam Assurance team, you will be responsible for embedding and assuring Quality Assurance and Testing (QAT) standards, practices and tooling across high-stakes delivery teams.
Working closely with Product Owners, Engineering Leads, Solution Area teams and third-party delivery partners, you will act as a trusted advisor on quality, helping teams adopt consistent testing approaches, improve delivery outcomes and reduce risk.
You will play a central role in translating QA strategy into practical delivery activities, ensuring quality standards, governance requirements and modern testing practices are effectively embedded across both project and business-as-usual delivery.
Additional responsibilities and accountabilities:
Embed QAT strategy, standards and tooling within delivery teams.
Ensure consistent testing approaches across System Integration Testing (SIT), User Acceptance Testing (UAT) and BAU activities.
Drive adoption of risk-based, shift-left and modern QA practices.
Support implementation of AI-enabled testing and test automation solutions.
Identify opportunities to improve quality, increase test coverage and reduce manual effort.
Define, monitor and report on QA metrics and KPIs.
Provide insight into defects, quality trends, coverage gaps and delivery risks.
Collaborate with third-party suppliers to ensure alignment to QA standards and ways of working.
Support governance, audit and compliance activities, including adherence to regulatory requirements.
Contribute to the development of the wider QAT community through mentoring, knowledge sharing and continuous improvement initiatives.
This role offers a fantastic opportunity to influence quality practices at scale while working with modern technologies and delivery approaches in a collaborative and forward-thinking environment.
This position has been classified as a hybrid role, requiring the successful candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. In addition to our hybrid working principles, flexible working requests will be considered from the first day of employment.
About You
You are an experienced QA professional who is passionate about quality engineering and continuous improvement. You are comfortable working across multiple delivery teams, influencing stakeholders without direct authority and helping teams adopt effective testing practices.
You bring strong analytical skills, a pragmatic approach to problem solving and a desire to help teams deliver high-quality outcomes in complex environments.
Essential requirements
Strong experience delivering QA and testing activities within Agile delivery environments.
Experience across functional and non-functional testing disciplines.
Hands-on experience with test automation and modern testing tools.
Understanding of CI/CD pipelines and continuous testing approaches.
Experience of risk-based testing and test lifecycle management.
Ability to analyse quality data and provide meaningful insights and recommendations.
Strong stakeholder management and communication skills.
Experience working across multiple teams and competing priorities.
Desirable requirements
Experience with AI-enabled QA and testing tools.
Experience implementing shift-left testing approaches.
Knowledge of test data management solutions.
Experience working with third-party suppliers and outsourced testing services.
Experience within highly regulated or compliance-driven environments.
Experience mentoring or coaching QA practitioners.
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to a competitive salary, we offer a world-class flexible rewards package, including:
28 days annual leave plus bank holidays
Private medical, dental and permanent health insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 27 September 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place on/from 28 September 2026.
As part of the application process please respond to the 3 questions, with your cv and cover letter
If you are shortlisted and progressed through the stages, you can expect:
First-stage interview via Microsoft Teams, including a short presentation and discussion.
Final-stage interview with key stakeholders.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Salary
£51,400 - £68,800
Cambridge University Press & Assessment
Cambridge, UK
Job Description
English Technology Cyber Security Lead
Salary: £71,800 – £96,100 per annum
Location: Cambridge, UK – Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full time, 35 hours per week
Ready to own cyber security for the technology behind English learning used by millions of people around the world?
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a rare chance to shape and own the cyber security agenda for English Learning Technology. You will set the direction, organise and build the team. You will also grow as a leader, backed by our commitment to your development. Learn more about our Pursuing Potential employee value proposition. You will align to and support the Group Security strategy for the entire organisation.
About the role
As our Cyber Security Lead, you will provide the strategic, technical and governance leadership for cyber security across the English Learning Technology function. You will set the direction, shape the priorities, and make sure security is built into how we plan, build and run our technology.
You will report to the Deputy Director and work closely with our central security team, helping delivery their enterprise strategy. You will be the go-to authority on cyber risk. You will give senior leaders a clear, honest view of where we stand across our applications, platforms, suppliers and services. And you will make sure risks and vulnerabilities are spotted, prioritised and dealt with. You will also lead and develop a small security operations team.
In this role you will:
Set the cyber security strategy and priorities for the function, in step with our wider security approach.
Be the expert voice on cyber risk, giving senior leaders clear advice and honest challenge.
Keep an authoritative view of our security posture across applications, platforms, suppliers and services.
Lead security governance and reporting, so decision-makers can see the risks, threats and progress that matter.
Shape technology, architecture and investment decisions, so security is built in from the start.
Lead security assurance for major systems, projects and suppliers, and steer how we tackle vulnerabilities and incidents.
Hold teams and suppliers to account for the controls and fixes they have committed to.
Lead, coach and grow your security operations team.
This is a hybrid role. You will typically spend 40–60% of your time connecting face-to-face at your dedicated location. We also welcome other flexible working requests from your first day, including adjustments you may need for a disability or long-term health condition.
About You
You are an experienced cyber security leader. You have worked at a senior level in a complex technology environment. You bring deep expertise in security strategy, governance, risk and assurance. You also have strong, hands-on knowledge of application, platform and cloud security, including AWS.
You are confident influencing senior stakeholders and offering honest challenge on cyber risk. You have a track record of setting security strategy and driving risks, vulnerabilities and incidents through to resolution. You know the key standards and frameworks, such as ISO 27001, NIST, Cyber Essentials and OWASP. And you have the people skills to build a strong team and work well across technology, legal, procurement and suppliers.
If that sounds like you, we would love to hear from you. You will stand out even more if you can also show:
A recognised security certification, such as CISSP, CISM or CCSP.
Hands-on experience with tools like AWS security services, SonarCloud and Tenable.
Experience building secure-by-design and DevSecOps practices into the software development lifecycle.
Experience working alongside a central security function.
Experience in a regulated, education or publishing environment.
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 27 September 2026 . We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role-related task, to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Salary
£71,800 - £96,100
16/09/2026
Full time
Job Description
English Technology Cyber Security Lead
Salary: £71,800 – £96,100 per annum
Location: Cambridge, UK – Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full time, 35 hours per week
Ready to own cyber security for the technology behind English learning used by millions of people around the world?
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a rare chance to shape and own the cyber security agenda for English Learning Technology. You will set the direction, organise and build the team. You will also grow as a leader, backed by our commitment to your development. Learn more about our Pursuing Potential employee value proposition. You will align to and support the Group Security strategy for the entire organisation.
About the role
As our Cyber Security Lead, you will provide the strategic, technical and governance leadership for cyber security across the English Learning Technology function. You will set the direction, shape the priorities, and make sure security is built into how we plan, build and run our technology.
You will report to the Deputy Director and work closely with our central security team, helping delivery their enterprise strategy. You will be the go-to authority on cyber risk. You will give senior leaders a clear, honest view of where we stand across our applications, platforms, suppliers and services. And you will make sure risks and vulnerabilities are spotted, prioritised and dealt with. You will also lead and develop a small security operations team.
In this role you will:
Set the cyber security strategy and priorities for the function, in step with our wider security approach.
Be the expert voice on cyber risk, giving senior leaders clear advice and honest challenge.
Keep an authoritative view of our security posture across applications, platforms, suppliers and services.
Lead security governance and reporting, so decision-makers can see the risks, threats and progress that matter.
Shape technology, architecture and investment decisions, so security is built in from the start.
Lead security assurance for major systems, projects and suppliers, and steer how we tackle vulnerabilities and incidents.
Hold teams and suppliers to account for the controls and fixes they have committed to.
Lead, coach and grow your security operations team.
This is a hybrid role. You will typically spend 40–60% of your time connecting face-to-face at your dedicated location. We also welcome other flexible working requests from your first day, including adjustments you may need for a disability or long-term health condition.
About You
You are an experienced cyber security leader. You have worked at a senior level in a complex technology environment. You bring deep expertise in security strategy, governance, risk and assurance. You also have strong, hands-on knowledge of application, platform and cloud security, including AWS.
You are confident influencing senior stakeholders and offering honest challenge on cyber risk. You have a track record of setting security strategy and driving risks, vulnerabilities and incidents through to resolution. You know the key standards and frameworks, such as ISO 27001, NIST, Cyber Essentials and OWASP. And you have the people skills to build a strong team and work well across technology, legal, procurement and suppliers.
If that sounds like you, we would love to hear from you. You will stand out even more if you can also show:
A recognised security certification, such as CISSP, CISM or CCSP.
Hands-on experience with tools like AWS security services, SonarCloud and Tenable.
Experience building secure-by-design and DevSecOps practices into the software development lifecycle.
Experience working alongside a central security function.
Experience in a regulated, education or publishing environment.
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 27 September 2026 . We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role-related task, to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Salary
£71,800 - £96,100
Cambridge University Press & Assessment
Cambridge, UK
Job Description
End User Services Team Leader (Projects)
Salary: £46,000 - £61,450
Location: Cambridge, UK – Hybrid 80% onsite at the Triangle Building
Contract: Permanent
Hours: Full time (35 hours per week)
Are you an experienced technology leader who thrives on delivering critical IT services while driving complex projects and leading high-performing technical teams?
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We're looking for an experienced End User Services Team Leader (Projects) to lead a team of senior technical specialists, deliver major End User Services (EUS) initiatives, and ensure the operational excellence of services relied upon by colleagues and customers across the globe. This is an exciting opportunity to combine people leadership, project delivery, and technical oversight in a highly visible role supporting our mission to help learners and educators worldwide.
About the role
As End User Services Team Leader (Projects), you will be responsible for leading a team of Senior End User Services Engineers, overseeing the delivery of mission-critical services, and managing significant EUS projects and change initiatives. Working within a matrix management environment, you will balance operational stability with continual service improvement and strategic project delivery.
Additional responsibilities and accountabilities include:
Leading, coaching and developing a team of Senior End User Services Engineers and technical SMEs.
Managing contractors engaged on key EUS projects, ensuring successful delivery and knowledge transfer.
Owning the planning, prioritisation and delivery of major End User Services projects and change programmes.
Allocating resources effectively across operational support and project activity to maintain service continuity.
Ensuring delivery of End User Services within agreed service levels and operational standards.
Acting as an escalation point for complex incidents and leading major incident responses.
Ensuring solutions are operationally supportable, fully documented and successfully transitioned into service.
Providing leadership across the EUS function and collaborating with senior stakeholders across the organisation.
This position has been classified as a hybrid role. Due to the leadership and collaboration requirements of the role, the successful candidate will typically spend 80% of their working time onsite in Cambridge.
Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You You will be an experienced IT operations and service delivery leader with a proven track record of managing senior technical specialists and successfully delivering complex End User Services projects. You'll be comfortable operating in a fast-paced environment, influencing stakeholders at all levels, and leading teams through change while maintaining excellent operational performance.
Essential criteria
Experience leading senior technical specialists and subject matter experts.
Proven experience delivering complex End User Services projects and major change initiatives.
At least five years' operational experience within a complex enterprise IT environment.
Strong stakeholder management skills, including experience working with senior leaders and directors.
Experience leading major incidents, escalations and incident response activities.
Strong knowledge of ITIL service management principles and processes.
Expertise across Microsoft 365, Endpoint Management (Intune/SCCM), Windows, macOS, mobile device management and collaboration technologies.
Excellent communication skills with the ability to explain complex technical concepts clearly and influence others.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
Experience managing technical contractors and third-party suppliers.
Experience operating within matrix-managed organisations.
Knowledge of Citrix, VMware Horizon, Exchange, telephony, storage technologies and modern workplace solutions.
Experience driving process improvements, service optimisation and continuous improvement initiatives
We recognise that candidates may bring relevant experience from a variety of backgrounds. If you are excited about this opportunity but do not meet every requirement, we would still encourage you to apply
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 18 September 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place during or shortly after the job closes.
If you are shortlisted and progressed through the stages, you can expect:
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
16/09/2026
Full time
Job Description
End User Services Team Leader (Projects)
Salary: £46,000 - £61,450
Location: Cambridge, UK – Hybrid 80% onsite at the Triangle Building
Contract: Permanent
Hours: Full time (35 hours per week)
Are you an experienced technology leader who thrives on delivering critical IT services while driving complex projects and leading high-performing technical teams?
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We're looking for an experienced End User Services Team Leader (Projects) to lead a team of senior technical specialists, deliver major End User Services (EUS) initiatives, and ensure the operational excellence of services relied upon by colleagues and customers across the globe. This is an exciting opportunity to combine people leadership, project delivery, and technical oversight in a highly visible role supporting our mission to help learners and educators worldwide.
About the role
As End User Services Team Leader (Projects), you will be responsible for leading a team of Senior End User Services Engineers, overseeing the delivery of mission-critical services, and managing significant EUS projects and change initiatives. Working within a matrix management environment, you will balance operational stability with continual service improvement and strategic project delivery.
Additional responsibilities and accountabilities include:
Leading, coaching and developing a team of Senior End User Services Engineers and technical SMEs.
Managing contractors engaged on key EUS projects, ensuring successful delivery and knowledge transfer.
Owning the planning, prioritisation and delivery of major End User Services projects and change programmes.
Allocating resources effectively across operational support and project activity to maintain service continuity.
Ensuring delivery of End User Services within agreed service levels and operational standards.
Acting as an escalation point for complex incidents and leading major incident responses.
Ensuring solutions are operationally supportable, fully documented and successfully transitioned into service.
Providing leadership across the EUS function and collaborating with senior stakeholders across the organisation.
This position has been classified as a hybrid role. Due to the leadership and collaboration requirements of the role, the successful candidate will typically spend 80% of their working time onsite in Cambridge.
Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You You will be an experienced IT operations and service delivery leader with a proven track record of managing senior technical specialists and successfully delivering complex End User Services projects. You'll be comfortable operating in a fast-paced environment, influencing stakeholders at all levels, and leading teams through change while maintaining excellent operational performance.
Essential criteria
Experience leading senior technical specialists and subject matter experts.
Proven experience delivering complex End User Services projects and major change initiatives.
At least five years' operational experience within a complex enterprise IT environment.
Strong stakeholder management skills, including experience working with senior leaders and directors.
Experience leading major incidents, escalations and incident response activities.
Strong knowledge of ITIL service management principles and processes.
Expertise across Microsoft 365, Endpoint Management (Intune/SCCM), Windows, macOS, mobile device management and collaboration technologies.
Excellent communication skills with the ability to explain complex technical concepts clearly and influence others.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
Experience managing technical contractors and third-party suppliers.
Experience operating within matrix-managed organisations.
Knowledge of Citrix, VMware Horizon, Exchange, telephony, storage technologies and modern workplace solutions.
Experience driving process improvements, service optimisation and continuous improvement initiatives
We recognise that candidates may bring relevant experience from a variety of backgrounds. If you are excited about this opportunity but do not meet every requirement, we would still encourage you to apply
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 18 September 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place during or shortly after the job closes.
If you are shortlisted and progressed through the stages, you can expect:
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Job Description
Network Delivery Engineer Location: London - Hybrid Working Salary: Up to £40,000 Benefits: Share scheme, private healthcare, pension, 25 days' annual leave + bank holidays Our client, a leading London-based MSP, is hiring a Network Delivery Engineer to take ownership of the provisioning and successful delivery of customer network services. This role sits at the heart of the network service delivery process. You'll be responsible for ensuring new connectivity services are correctly provisioned, configured and activated, from initial order and port allocation through to service turn-up and handover. Much of the provisioning process is automated, so this isn't a role focused on manually configuring devices all day. Instead, you'll manage the provisioning workflow, complete the elements that require engineering input and investigate anything that fails or stalls. The goal is simple: make sure network services are delivered on time and work first time. What you'll do
Manage the day-to-day provisioning and delivery of customer network services
Take ownership of orders that fail or stall within the provisioning workflow and see them through to completion
Prepare and configure customer network equipment using approved templates
Allocate network ports and fibre panels, ensuring all changes are accurately recorded
Provision datacentre services including cross-connect orders, patching and associated documentation
Troubleshoot provisioning issues, identify root causes and resolve or escalate them appropriately
Maintain accurate service, port reservation and decommissioning data to support automated provisioning
Identify recurring provisioning failures and manual workarounds, helping drive permanent improvements
Raise change requests for non-standard configurations and escalate complex network designs where required
Support field engineers during customer service activation and network turn-up
Provide clear updates to Service Delivery teams on the network status of customer orders and any actions required to progress them
Communicate clearly with internal technical teams and customers throughout the delivery process
You'll work closely with Network Engineering, Service Delivery, Service Desk, warehouse and field engineering teams, giving you exposure to the full lifecycle of delivering network connectivity services. What we're looking for Essential:
Experience within network provisioning, network delivery, service delivery or technical support
Ideally, experience within an ISP, telecoms, carrier or service provider environment
Good understanding of networking fundamentals including VLANs and IP addressing
Knowledge of Layer 2 Ethernet services, VLAN tagging and Q-in-Q
Understanding of Layer 3 networking and resilience/failover protocols such as BGP and VRRP
A methodical approach to managing technical workflows, queues and network data
Strong troubleshooting skills with the ability to investigate provisioning issues through to root cause
Clear communication skills when working across technical teams and with customers
Desirable:
Experience with network source-of-truth or workflow/provisioning platforms
Exposure to enterprise or service provider networking equipment
Knowledge of Layer 1 fibre networks and datacentre cross-connects
CCNA, JNCIA or equivalent networking certification
Don't have the certifications yet? That's not necessarily a barrier. Our client supports continued professional development and relevant networking certifications after joining. Why join?
Take ownership of the provisioning and delivery of customer network services
Work within a growing, engineering-led technology organisation
Gain exposure across fibre, network provisioning and datacentre environments
Work with modern network automation and provisioning processes
Develop your knowledge across Layer 1, Layer 2 and Layer 3 networking
No on-call rota
Support for professional networking certifications
Employee share scheme and company bonus
Private healthcare, life assurance and income protection
25 days' annual leave, increasing with service, plus bank holidays
Company pension and additional wellbeing benefits
This would suit a Network Delivery Engineer, Network Provisioning Engineer or technically strong Network Support/Service Delivery professional who understands networking fundamentals and wants to take greater ownership of provisioning services from order through to activation. Apply now to play a key role in provisioning and delivering network services for a growing connectivity organisation.
15/09/2026
Full time
Job Description
Network Delivery Engineer Location: London - Hybrid Working Salary: Up to £40,000 Benefits: Share scheme, private healthcare, pension, 25 days' annual leave + bank holidays Our client, a leading London-based MSP, is hiring a Network Delivery Engineer to take ownership of the provisioning and successful delivery of customer network services. This role sits at the heart of the network service delivery process. You'll be responsible for ensuring new connectivity services are correctly provisioned, configured and activated, from initial order and port allocation through to service turn-up and handover. Much of the provisioning process is automated, so this isn't a role focused on manually configuring devices all day. Instead, you'll manage the provisioning workflow, complete the elements that require engineering input and investigate anything that fails or stalls. The goal is simple: make sure network services are delivered on time and work first time. What you'll do
Manage the day-to-day provisioning and delivery of customer network services
Take ownership of orders that fail or stall within the provisioning workflow and see them through to completion
Prepare and configure customer network equipment using approved templates
Allocate network ports and fibre panels, ensuring all changes are accurately recorded
Provision datacentre services including cross-connect orders, patching and associated documentation
Troubleshoot provisioning issues, identify root causes and resolve or escalate them appropriately
Maintain accurate service, port reservation and decommissioning data to support automated provisioning
Identify recurring provisioning failures and manual workarounds, helping drive permanent improvements
Raise change requests for non-standard configurations and escalate complex network designs where required
Support field engineers during customer service activation and network turn-up
Provide clear updates to Service Delivery teams on the network status of customer orders and any actions required to progress them
Communicate clearly with internal technical teams and customers throughout the delivery process
You'll work closely with Network Engineering, Service Delivery, Service Desk, warehouse and field engineering teams, giving you exposure to the full lifecycle of delivering network connectivity services. What we're looking for Essential:
Experience within network provisioning, network delivery, service delivery or technical support
Ideally, experience within an ISP, telecoms, carrier or service provider environment
Good understanding of networking fundamentals including VLANs and IP addressing
Knowledge of Layer 2 Ethernet services, VLAN tagging and Q-in-Q
Understanding of Layer 3 networking and resilience/failover protocols such as BGP and VRRP
A methodical approach to managing technical workflows, queues and network data
Strong troubleshooting skills with the ability to investigate provisioning issues through to root cause
Clear communication skills when working across technical teams and with customers
Desirable:
Experience with network source-of-truth or workflow/provisioning platforms
Exposure to enterprise or service provider networking equipment
Knowledge of Layer 1 fibre networks and datacentre cross-connects
CCNA, JNCIA or equivalent networking certification
Don't have the certifications yet? That's not necessarily a barrier. Our client supports continued professional development and relevant networking certifications after joining. Why join?
Take ownership of the provisioning and delivery of customer network services
Work within a growing, engineering-led technology organisation
Gain exposure across fibre, network provisioning and datacentre environments
Work with modern network automation and provisioning processes
Develop your knowledge across Layer 1, Layer 2 and Layer 3 networking
No on-call rota
Support for professional networking certifications
Employee share scheme and company bonus
Private healthcare, life assurance and income protection
25 days' annual leave, increasing with service, plus bank holidays
Company pension and additional wellbeing benefits
This would suit a Network Delivery Engineer, Network Provisioning Engineer or technically strong Network Support/Service Delivery professional who understands networking fundamentals and wants to take greater ownership of provisioning services from order through to activation. Apply now to play a key role in provisioning and delivering network services for a growing connectivity organisation.
Job Description
Job Title: 360 operator Job Type: Temporary Location: Felixstowe
Rate of pay: Paye £17.00 , Umbrella £23.00 , CIS £22.00.
Are you a candidate looking for work?
ARC are currently looking for a 360 Operator.
For this position, you must have the following:
• CPCS / NPORS • PPE • Experience
This temporary work for a 360 operator is for an ongoing duration.
You must have previous proven experience in 360 Operating.
BENEFITS OF WORKING FOR ARC
Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region s leading companies.
In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier.
Paid annual leave pro-rata for PAYE (inclusive of statutory holiday)
Weekly pay with a 1 hour pay resolution guarantee.
Pension contribution (after 3 months continuous service).
On-going assignments
Free access to our Health Assured scheme for you and your family.
Access to Free online training.
Please contact our Recruitment specialists if you are available for this position
ARC GROUP
A focus on recruitment, a passion for people.
15/09/2026
Seasonal
Job Description
Job Title: 360 operator Job Type: Temporary Location: Felixstowe
Rate of pay: Paye £17.00 , Umbrella £23.00 , CIS £22.00.
Are you a candidate looking for work?
ARC are currently looking for a 360 Operator.
For this position, you must have the following:
• CPCS / NPORS • PPE • Experience
This temporary work for a 360 operator is for an ongoing duration.
You must have previous proven experience in 360 Operating.
BENEFITS OF WORKING FOR ARC
Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region s leading companies.
In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier.
Paid annual leave pro-rata for PAYE (inclusive of statutory holiday)
Weekly pay with a 1 hour pay resolution guarantee.
Pension contribution (after 3 months continuous service).
On-going assignments
Free access to our Health Assured scheme for you and your family.
Access to Free online training.
Please contact our Recruitment specialists if you are available for this position
ARC GROUP
A focus on recruitment, a passion for people.
Newlon Housing
Hale Village, Waterside Way, Mill Mead Road, London N17 9QQ, UK
Job Description
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Sunday 13 September 2026.
Interviews will be held in person at our offices in Hale Village on Wednesday 23 September 2026.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
Salary
£41,380 per annum plus opportunity to earn up to 5% performance related bonus
15/09/2026
Full time
Job Description
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Sunday 13 September 2026.
Interviews will be held in person at our offices in Hale Village on Wednesday 23 September 2026.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
Salary
£41,380 per annum plus opportunity to earn up to 5% performance related bonus
Cambridge University Press & Assessment
Cambridge, UK
Job Description
End User Services Team Leader (Projects)
Salary: £46,000 - £61,450
Location: Cambridge, UK – Hybrid 80% onsite at the Triangle Building
Contract: Permanent
Hours: Full time (35 hours per week)
Are you an experienced technology leader who thrives on delivering critical IT services while driving complex projects and leading high-performing technical teams?
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We're looking for an experienced End User Services Team Leader (Projects) to lead a team of senior technical specialists, deliver major End User Services (EUS) initiatives, and ensure the operational excellence of services relied upon by colleagues and customers across the globe. This is an exciting opportunity to combine people leadership, project delivery, and technical oversight in a highly visible role supporting our mission to help learners and educators worldwide.
About the role
As End User Services Team Leader (Projects), you will be responsible for leading a team of Senior End User Services Engineers, overseeing the delivery of mission-critical services, and managing significant EUS projects and change initiatives. Working within a matrix management environment, you will balance operational stability with continual service improvement and strategic project delivery.
Additional responsibilities and accountabilities include:
Leading, coaching and developing a team of Senior End User Services Engineers and technical SMEs.
Managing contractors engaged on key EUS projects, ensuring successful delivery and knowledge transfer.
Owning the planning, prioritisation and delivery of major End User Services projects and change programmes.
Allocating resources effectively across operational support and project activity to maintain service continuity.
Ensuring delivery of End User Services within agreed service levels and operational standards.
Acting as an escalation point for complex incidents and leading major incident responses.
Ensuring solutions are operationally supportable, fully documented and successfully transitioned into service.
Providing leadership across the EUS function and collaborating with senior stakeholders across the organisation.
This position has been classified as a hybrid role. Due to the leadership and collaboration requirements of the role, the successful candidate will typically spend 80% of their working time onsite in Cambridge.
Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You You will be an experienced IT operations and service delivery leader with a proven track record of managing senior technical specialists and successfully delivering complex End User Services projects. You'll be comfortable operating in a fast-paced environment, influencing stakeholders at all levels, and leading teams through change while maintaining excellent operational performance.
Essential criteria
Experience leading senior technical specialists and subject matter experts.
Proven experience delivering complex End User Services projects and major change initiatives.
At least five years' operational experience within a complex enterprise IT environment.
Strong stakeholder management skills, including experience working with senior leaders and directors.
Experience leading major incidents, escalations and incident response activities.
Strong knowledge of ITIL service management principles and processes.
Expertise across Microsoft 365, Endpoint Management (Intune/SCCM), Windows, macOS, mobile device management and collaboration technologies.
Excellent communication skills with the ability to explain complex technical concepts clearly and influence others.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
Experience managing technical contractors and third-party suppliers.
Experience operating within matrix-managed organisations.
Knowledge of Citrix, VMware Horizon, Exchange, telephony, storage technologies and modern workplace solutions.
Experience driving process improvements, service optimisation and continuous improvement initiatives
We recognise that candidates may bring relevant experience from a variety of backgrounds. If you are excited about this opportunity but do not meet every requirement, we would still encourage you to apply
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 18 September 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place during or shortly after the job closes.
If you are shortlisted and progressed through the stages, you can expect:
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
15/09/2026
Full time
Job Description
End User Services Team Leader (Projects)
Salary: £46,000 - £61,450
Location: Cambridge, UK – Hybrid 80% onsite at the Triangle Building
Contract: Permanent
Hours: Full time (35 hours per week)
Are you an experienced technology leader who thrives on delivering critical IT services while driving complex projects and leading high-performing technical teams?
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We're looking for an experienced End User Services Team Leader (Projects) to lead a team of senior technical specialists, deliver major End User Services (EUS) initiatives, and ensure the operational excellence of services relied upon by colleagues and customers across the globe. This is an exciting opportunity to combine people leadership, project delivery, and technical oversight in a highly visible role supporting our mission to help learners and educators worldwide.
About the role
As End User Services Team Leader (Projects), you will be responsible for leading a team of Senior End User Services Engineers, overseeing the delivery of mission-critical services, and managing significant EUS projects and change initiatives. Working within a matrix management environment, you will balance operational stability with continual service improvement and strategic project delivery.
Additional responsibilities and accountabilities include:
Leading, coaching and developing a team of Senior End User Services Engineers and technical SMEs.
Managing contractors engaged on key EUS projects, ensuring successful delivery and knowledge transfer.
Owning the planning, prioritisation and delivery of major End User Services projects and change programmes.
Allocating resources effectively across operational support and project activity to maintain service continuity.
Ensuring delivery of End User Services within agreed service levels and operational standards.
Acting as an escalation point for complex incidents and leading major incident responses.
Ensuring solutions are operationally supportable, fully documented and successfully transitioned into service.
Providing leadership across the EUS function and collaborating with senior stakeholders across the organisation.
This position has been classified as a hybrid role. Due to the leadership and collaboration requirements of the role, the successful candidate will typically spend 80% of their working time onsite in Cambridge.
Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You You will be an experienced IT operations and service delivery leader with a proven track record of managing senior technical specialists and successfully delivering complex End User Services projects. You'll be comfortable operating in a fast-paced environment, influencing stakeholders at all levels, and leading teams through change while maintaining excellent operational performance.
Essential criteria
Experience leading senior technical specialists and subject matter experts.
Proven experience delivering complex End User Services projects and major change initiatives.
At least five years' operational experience within a complex enterprise IT environment.
Strong stakeholder management skills, including experience working with senior leaders and directors.
Experience leading major incidents, escalations and incident response activities.
Strong knowledge of ITIL service management principles and processes.
Expertise across Microsoft 365, Endpoint Management (Intune/SCCM), Windows, macOS, mobile device management and collaboration technologies.
Excellent communication skills with the ability to explain complex technical concepts clearly and influence others.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
Experience managing technical contractors and third-party suppliers.
Experience operating within matrix-managed organisations.
Knowledge of Citrix, VMware Horizon, Exchange, telephony, storage technologies and modern workplace solutions.
Experience driving process improvements, service optimisation and continuous improvement initiatives
We recognise that candidates may bring relevant experience from a variety of backgrounds. If you are excited about this opportunity but do not meet every requirement, we would still encourage you to apply
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 18 September 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place during or shortly after the job closes.
If you are shortlisted and progressed through the stages, you can expect:
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Apto Solutions
Pembroke Road, Clifton, Bristol BS8 3BA, UK
Job Description
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
Occupations
Systems-Process Engineering, Computer-Network Security, Enterprise Software Implementation & Consulting, General-Other: IT-Software Development, Security Intelligence & Analysis
Salary
£35000 to £42000 depending on capability
15/09/2026
Full time
Job Description
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
Occupations
Systems-Process Engineering, Computer-Network Security, Enterprise Software Implementation & Consulting, General-Other: IT-Software Development, Security Intelligence & Analysis
Salary
£35000 to £42000 depending on capability
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