User Researcher - Digital Customer Experience
Manchester | Hybrid - 3 days per week on-site
£60,000-£75,000 + benefits | Permanent
???? Put users at the heart of what gets designed.
We're looking for an experienced User Researcher to join a growing Digital Customer Experience practice and help shape services that genuinely meet the needs of the people who use them.
You'll work across complex transformation programmes, using research, evidence, data and emerging AI tools to uncover insight, influence decisions and improve digital products and services.
This is an opportunity to take user research beyond data collection - becoming a strategic storyteller and trusted voice for the user.
What you'll do
* Lead user research across discovery, design and delivery
* Choose and apply the right qualitative, quantitative or mixed-method approach
* Run interviews, observations, diary studies, usability testing and surveys
* Work closely with designers, product managers, developers and stakeholders
* Use prototypes to test assumptions, hypotheses and user journeys
* Synthesise research into clear, actionable insights
* Present findings and influence evidence-based design decisions
* Explore AI-enhanced research methods to increase efficiency and scale
* Help ensure AI-enabled services remain ethical, inclusive and genuinely user-centred
What we're looking for
* Strong hands-on User Research experience across the product/service lifecycle
* Experience working with GDS service standards and design principles
* Excellent qualitative and/or quantitative research capability
* Strong storytelling, facilitation and stakeholder management skills
* Experience working in agile, multidisciplinary teams
* A portfolio demonstrating how your research has influenced products, services or decisions
* Confidence working with prototypes and translating insight into action
* An interest in how AI is changing the future of user research
???? Why join?
You'll work alongside talented designers, researchers, technologists and strategists on complex transformation challenges - with the opportunity to shape how organisations understand and design for their users in an increasingly AI-enabled world.
You'll also have access to extensive learning and development opportunities, professional certifications and flexible hybrid working.
???? Security Check (SC) clearance is required, including continuous UK residency for the last five years, alongside the relevant eligibility requirements.
Ready to put users at the centre of the future?
If you're a User Researcher who enjoys uncovering insight, challenging assumptions and turning research into meaningful change, we'd love to hear from you.
Apply now
18/09/2026
User Researcher - Digital Customer Experience
Manchester | Hybrid - 3 days per week on-site
£60,000-£75,000 + benefits | Permanent
???? Put users at the heart of what gets designed.
We're looking for an experienced User Researcher to join a growing Digital Customer Experience practice and help shape services that genuinely meet the needs of the people who use them.
You'll work across complex transformation programmes, using research, evidence, data and emerging AI tools to uncover insight, influence decisions and improve digital products and services.
This is an opportunity to take user research beyond data collection - becoming a strategic storyteller and trusted voice for the user.
What you'll do
* Lead user research across discovery, design and delivery
* Choose and apply the right qualitative, quantitative or mixed-method approach
* Run interviews, observations, diary studies, usability testing and surveys
* Work closely with designers, product managers, developers and stakeholders
* Use prototypes to test assumptions, hypotheses and user journeys
* Synthesise research into clear, actionable insights
* Present findings and influence evidence-based design decisions
* Explore AI-enhanced research methods to increase efficiency and scale
* Help ensure AI-enabled services remain ethical, inclusive and genuinely user-centred
What we're looking for
* Strong hands-on User Research experience across the product/service lifecycle
* Experience working with GDS service standards and design principles
* Excellent qualitative and/or quantitative research capability
* Strong storytelling, facilitation and stakeholder management skills
* Experience working in agile, multidisciplinary teams
* A portfolio demonstrating how your research has influenced products, services or decisions
* Confidence working with prototypes and translating insight into action
* An interest in how AI is changing the future of user research
???? Why join?
You'll work alongside talented designers, researchers, technologists and strategists on complex transformation challenges - with the opportunity to shape how organisations understand and design for their users in an increasingly AI-enabled world.
You'll also have access to extensive learning and development opportunities, professional certifications and flexible hybrid working.
???? Security Check (SC) clearance is required, including continuous UK residency for the last five years, alongside the relevant eligibility requirements.
Ready to put users at the centre of the future?
If you're a User Researcher who enjoys uncovering insight, challenging assumptions and turning research into meaningful change, we'd love to hear from you.
Apply now
Service Designer - Digital Customer Experience
Manchester | Hybrid - 3 days per week on-site
£80,000-£90,000 + benefits | Permanent
???? Design better services. Create real-world impact.
We're looking for an experienced Service Designer to join a growing Digital Customer Experience practice, working on complex transformation programmes where people, technology and design come together.
You'll turn user insight into better services - from research and service mapping through to prototyping, testing and delivery.
What you'll do
* Research users and stakeholders to uncover needs, pain points and opportunities
* Evaluate services for usability, accessibility and effectiveness
* Create journeys, service maps, prototypes and tangible design solutions
* Facilitate workshops and co-creation sessions with stakeholders
* Translate insight into clear opportunities for user and business value
* Work closely with multidisciplinary teams to take ideas into delivery
* Champion a holistic, user-centred approach to service design
What we're looking for
* Solid experience in service design, with a portfolio showing research through to delivery and impact
* Strong user-centred design and research skills
* Experience with service mapping, prototyping and workshop facilitation
* Confidence engaging and influencing stakeholders using evidence
* Experience working in agile, fast-paced, multidisciplinary environments
* Knowledge of government service standards and accessibility principles
* GDS assessment experience is a plus
???? Why join?
You'll work on challenging, high-impact transformation programmes alongside talented people across design, technology and strategy.
You'll have access to extensive learning and development opportunities, external certifications and flexible hybrid working.
???? Security Check (SC) clearance eligibility is required, including continuous UK residency for the last five years, alongside the relevant eligibility requirements.
Ready to make an impact?
If you're a Service Designer who enjoys solving complex problems and turning insight into services that genuinely work, we'd love to hear from you.
Apply now
18/09/2026
Service Designer - Digital Customer Experience
Manchester | Hybrid - 3 days per week on-site
£80,000-£90,000 + benefits | Permanent
???? Design better services. Create real-world impact.
We're looking for an experienced Service Designer to join a growing Digital Customer Experience practice, working on complex transformation programmes where people, technology and design come together.
You'll turn user insight into better services - from research and service mapping through to prototyping, testing and delivery.
What you'll do
* Research users and stakeholders to uncover needs, pain points and opportunities
* Evaluate services for usability, accessibility and effectiveness
* Create journeys, service maps, prototypes and tangible design solutions
* Facilitate workshops and co-creation sessions with stakeholders
* Translate insight into clear opportunities for user and business value
* Work closely with multidisciplinary teams to take ideas into delivery
* Champion a holistic, user-centred approach to service design
What we're looking for
* Solid experience in service design, with a portfolio showing research through to delivery and impact
* Strong user-centred design and research skills
* Experience with service mapping, prototyping and workshop facilitation
* Confidence engaging and influencing stakeholders using evidence
* Experience working in agile, fast-paced, multidisciplinary environments
* Knowledge of government service standards and accessibility principles
* GDS assessment experience is a plus
???? Why join?
You'll work on challenging, high-impact transformation programmes alongside talented people across design, technology and strategy.
You'll have access to extensive learning and development opportunities, external certifications and flexible hybrid working.
???? Security Check (SC) clearance eligibility is required, including continuous UK residency for the last five years, alongside the relevant eligibility requirements.
Ready to make an impact?
If you're a Service Designer who enjoys solving complex problems and turning insight into services that genuinely work, we'd love to hear from you.
Apply now
Lead Service Designer - Digital Customer Experience
Manchester | Hybrid - 3 days per week on-site
£90,000-£100,000 + 5-10% bonus + benefits | Permanent
???? Lead the design of services that shape the future.
We're looking for an experienced Lead Service Designer to join a growing Digital Customer Experience practice and lead complex transformation programmes across the UK.
This is a high-impact role combining strategic leadership with hands-on design. You'll lead multidisciplinary teams, influence senior stakeholders and turn complex challenges into human-centred, scalable and AI-ready services.
What you'll do
* Lead complex service and product design programmes end-to-end
* Define service strategies, future-state experiences and architectures
* Lead research, prototyping, testing and delivery
* Facilitate design sprints, workshops and co-creation sessions
* Create service blueprints, journeys and propositions
* Influence senior stakeholders and guide complex decisions
* Mentor and develop designers, helping build a high-performing design practice
* Contribute to proposals, client shaping and new business opportunities
* Help evolve design standards, methodologies and approaches to AI-enabled services
What we're looking for
You'll be a confident, strategic design leader with:
* Proven experience leading end-to-end service design, through to pilot and live operation
* Strong experience influencing senior stakeholders in complex or regulated environments
* Expertise in service blueprinting, journey mapping, systems mapping and proposition development
* Experience leading and developing multidisciplinary teams
* Excellent facilitation and workshop skills
* The ability to bridge design and delivery in agile or hybrid environments
* Strong commercial awareness and the confidence to challenge constructively
Experience with GDS Service Standard, accessibility, regulated industries or AI-enabled services would be highly desirable.
???? Why this role?
You'll have the opportunity to shape major digital and organisational transformations, work alongside talented design and technology specialists, and play a key role in developing a growing Experience Design practice.
If you're ready to lead from the front, influence at senior level and create services that genuinely make a difference, we'd love to hear from you.
???? Eligibility for SC level security clearance is required, with additional eligibility checks where applicable.
Apply now
18/09/2026
Lead Service Designer - Digital Customer Experience
Manchester | Hybrid - 3 days per week on-site
£90,000-£100,000 + 5-10% bonus + benefits | Permanent
???? Lead the design of services that shape the future.
We're looking for an experienced Lead Service Designer to join a growing Digital Customer Experience practice and lead complex transformation programmes across the UK.
This is a high-impact role combining strategic leadership with hands-on design. You'll lead multidisciplinary teams, influence senior stakeholders and turn complex challenges into human-centred, scalable and AI-ready services.
What you'll do
* Lead complex service and product design programmes end-to-end
* Define service strategies, future-state experiences and architectures
* Lead research, prototyping, testing and delivery
* Facilitate design sprints, workshops and co-creation sessions
* Create service blueprints, journeys and propositions
* Influence senior stakeholders and guide complex decisions
* Mentor and develop designers, helping build a high-performing design practice
* Contribute to proposals, client shaping and new business opportunities
* Help evolve design standards, methodologies and approaches to AI-enabled services
What we're looking for
You'll be a confident, strategic design leader with:
* Proven experience leading end-to-end service design, through to pilot and live operation
* Strong experience influencing senior stakeholders in complex or regulated environments
* Expertise in service blueprinting, journey mapping, systems mapping and proposition development
* Experience leading and developing multidisciplinary teams
* Excellent facilitation and workshop skills
* The ability to bridge design and delivery in agile or hybrid environments
* Strong commercial awareness and the confidence to challenge constructively
Experience with GDS Service Standard, accessibility, regulated industries or AI-enabled services would be highly desirable.
???? Why this role?
You'll have the opportunity to shape major digital and organisational transformations, work alongside talented design and technology specialists, and play a key role in developing a growing Experience Design practice.
If you're ready to lead from the front, influence at senior level and create services that genuinely make a difference, we'd love to hear from you.
???? Eligibility for SC level security clearance is required, with additional eligibility checks where applicable.
Apply now
Product Designer
I'm currently supporting a leading HR Tech company that are expanding their team and hiring for a Product Designer.
If you're passionate about UI UX and Designing products from conceptualisation, please apply!
This is a fantastic opportunity to join a respected, fast-growing HR Tech company operating across Manchester and with a global presence
The Role
As a Product Designer (UI/UX), you will deliver high-quality, user-centred designs across a varied product portfolio.
This is a full-time, Monday-to-Friday position. You could be working on an intuitive dashboard one day and using AI-assisted prototyping tools like Claude Design to test micro-interactions the next.
You will use Figma as your core canvas to iterate quickly and scale design systems
Day-to-Day Responsibilities
Create high-fidelity UI/UX designs, user flows, wireframes, and interactive prototypes for web and mobile.
Provide expert design advice and UX recommendations to product stakeholders.
Conduct user research and usability testing, translating insights into product enhancements.
Maintain and scale complex design systems in Figma, ensuring consistency and accessibility.
Leverage Claude Design to rapidly prototype concepts and accelerate workflows.
Support development teams during handoff, ensuring design specifications are accurately built.
Translate complex user journeys into simple, intuitive, and beautiful interfaces.
Build strong partnerships with cross-functional product and engineering teams.
Collaborate with internal colleagues to align product strategy with client expectations.
Keep professional knowledge sharp by staying ahead of new AI design trends and tools.
About You
We're looking for a Senior Product Designer who combines strong visual and UI UX skills with excellent communication, a proactive approach, and a genuine focus on delivering great user experiences.
You'll ideally have:
3-5 years' experience working in UI/UX product design, ideally within an agency, consultancy, or client-facing environment.
Experience across multiple industries, with e-commerce or SaaS product experience highly desirable.
Advanced proficiency in Figma, including experience building and maintaining comprehensive design systems and component libraries.
Familiarity with Claude Design or similar AI-assisted design and prototyping tools to accelerate workflows.
Strong understanding of UX principles, user research methodologies, and digital accessibility (WCAG) standards.
Excellent communication skills to present design decisions clearly to cross-functional teams and stakeholders.
Strong organizational skills with the independence and confidence to manage multiple product features simultaneously.
A proactive, collaborative approach to working alongside product managers and software engineers.
Salary & Benefits
Salary range from £50,000 - £55,000
Full-time, Monday-to-Friday working hours.
A varied field-based role with exposure to a broad range of clients and industries.
Why Join?
This is a fantastic opportunity for an ambitious Product Designer who wants to develop their career while making a genuine impact on a business.
You'll be joining a talented and supportive team that values collaboration, innovation and professional growth.
If you're a confident, Product Designer who thrives on variety, enjoys working directly with clients and wants to take the next step in your career, I'd love to hear from you.
52142HH
INDMANS
The Portfolio Group are acting on behalf of our client in recruiting for this position
18/09/2026
Product Designer
I'm currently supporting a leading HR Tech company that are expanding their team and hiring for a Product Designer.
If you're passionate about UI UX and Designing products from conceptualisation, please apply!
This is a fantastic opportunity to join a respected, fast-growing HR Tech company operating across Manchester and with a global presence
The Role
As a Product Designer (UI/UX), you will deliver high-quality, user-centred designs across a varied product portfolio.
This is a full-time, Monday-to-Friday position. You could be working on an intuitive dashboard one day and using AI-assisted prototyping tools like Claude Design to test micro-interactions the next.
You will use Figma as your core canvas to iterate quickly and scale design systems
Day-to-Day Responsibilities
Create high-fidelity UI/UX designs, user flows, wireframes, and interactive prototypes for web and mobile.
Provide expert design advice and UX recommendations to product stakeholders.
Conduct user research and usability testing, translating insights into product enhancements.
Maintain and scale complex design systems in Figma, ensuring consistency and accessibility.
Leverage Claude Design to rapidly prototype concepts and accelerate workflows.
Support development teams during handoff, ensuring design specifications are accurately built.
Translate complex user journeys into simple, intuitive, and beautiful interfaces.
Build strong partnerships with cross-functional product and engineering teams.
Collaborate with internal colleagues to align product strategy with client expectations.
Keep professional knowledge sharp by staying ahead of new AI design trends and tools.
About You
We're looking for a Senior Product Designer who combines strong visual and UI UX skills with excellent communication, a proactive approach, and a genuine focus on delivering great user experiences.
You'll ideally have:
3-5 years' experience working in UI/UX product design, ideally within an agency, consultancy, or client-facing environment.
Experience across multiple industries, with e-commerce or SaaS product experience highly desirable.
Advanced proficiency in Figma, including experience building and maintaining comprehensive design systems and component libraries.
Familiarity with Claude Design or similar AI-assisted design and prototyping tools to accelerate workflows.
Strong understanding of UX principles, user research methodologies, and digital accessibility (WCAG) standards.
Excellent communication skills to present design decisions clearly to cross-functional teams and stakeholders.
Strong organizational skills with the independence and confidence to manage multiple product features simultaneously.
A proactive, collaborative approach to working alongside product managers and software engineers.
Salary & Benefits
Salary range from £50,000 - £55,000
Full-time, Monday-to-Friday working hours.
A varied field-based role with exposure to a broad range of clients and industries.
Why Join?
This is a fantastic opportunity for an ambitious Product Designer who wants to develop their career while making a genuine impact on a business.
You'll be joining a talented and supportive team that values collaboration, innovation and professional growth.
If you're a confident, Product Designer who thrives on variety, enjoys working directly with clients and wants to take the next step in your career, I'd love to hear from you.
52142HH
INDMANS
The Portfolio Group are acting on behalf of our client in recruiting for this position
Position Title: Java Full Stack Developer
Contract Type: Contract (6-month initial duration, with potential for extension)
Location: Manchester, UK
Work Arrangement: Hybrid (2 days/week in-office)
Hours: 40 hours per week
Role Overview
As a Full-Stack Engineer, you will drive the design, performance, and scalability of both frontend and backend architectures. Operating independently as well as collaboratively with software engineers, product owners, and UX designers, you will build innovative features to boost customer engagement utilizing modern Agentic AI tools. You will join a high-priority initiative at the world's premier online travel platform, delivering key features that integrate into current infrastructure. Technical responsibilities span across micro-frontends, Backend-for-Frontend (BFF) layers, and core Java backend services; proficiency across all areas is expected, with skill distribution balanced across the team.
Key Responsibilities
Feature Engineering: Design and enhance user-facing features on web and mobile applications using modern frontend platforms alongside Agentic AI techniques, leveraging tools like Claude, Codex, and custom in-house AI models.
Backend Services: Develop, scale, and maintain backend ecosystems, such as push notification systems, API connectivity platforms, and order processing integrations.
Cross-Functional Collaboration: Convert product specifications and design concepts into responsive, accessible products using AI-driven development.
Code Standards: Ensure clean, robust, and testable code delivery (frequently generated alongside AI agents) and conduct peer code reviews to maintain high quality.
System Health & Reliability: Monitor system operations, resolve bugs, and utilize SLIs/SLOs to maintain high uptime and performance.
Agile Delivery: Participate actively in agile ceremonies, address technical debt, and collaborate within multi-team setups to meet project milestones efficiently.
Qualifications & Requirements
Bachelor's degree in Computer Science, Software Engineering, a related technical discipline, or equivalent practical background (e.g., reputable coding bootcamp completion).
3+ years of professional full-stack, frontend, or backend development experience.
Core Technical Competencies
Frontend: Proficiency in JavaScript/TypeScript, HTML/CSS, and frameworks like React or Vue.js.
Backend: Hands-on expertise with Java or Java-based frameworks and building/consuming REST or GraphQL APIs.
Agentic AI: Direct experience implementing software features with Agentic AI workflows and integrating end-user AI solutions.
Cloud Infrastructure: Hands-on skill with AWS services and deployment mechanisms like CloudFormation.
Databases: Core understanding of relational (SQL) or non-relational (NoSQL) databases and data modeling principles.
Testing & Quality: Ability to write unit and integration test suites to maintain software reliability.
Version Control & Tools: Experience working with Git and related tools.
Communication: Fluent written and spoken English, capable of articulating technical topics to both engineering and non-technical stakeholders.
Desirable Skills & Experience
DevOps & Cloud: Exposure to Docker, Kubernetes, CI/CD pipelines, and general cloud platforms.
Operations: Familiarity with deployment pipelines, system scalability, fault tolerance, and monitoring metrics (SLIs/SLOs).
Domain Knowledge: Background or strong interest in user engagement, recommendation systems, or notification architectures.
Data-Driven Practices: Understanding of data analytics and A/B testing within product development workflows.
Scale: Prior experience engineering applications that serve large, global user populations.Randstad Technologies is acting as an Employment Business in relation to this vacancy
18/09/2026
Position Title: Java Full Stack Developer
Contract Type: Contract (6-month initial duration, with potential for extension)
Location: Manchester, UK
Work Arrangement: Hybrid (2 days/week in-office)
Hours: 40 hours per week
Role Overview
As a Full-Stack Engineer, you will drive the design, performance, and scalability of both frontend and backend architectures. Operating independently as well as collaboratively with software engineers, product owners, and UX designers, you will build innovative features to boost customer engagement utilizing modern Agentic AI tools. You will join a high-priority initiative at the world's premier online travel platform, delivering key features that integrate into current infrastructure. Technical responsibilities span across micro-frontends, Backend-for-Frontend (BFF) layers, and core Java backend services; proficiency across all areas is expected, with skill distribution balanced across the team.
Key Responsibilities
Feature Engineering: Design and enhance user-facing features on web and mobile applications using modern frontend platforms alongside Agentic AI techniques, leveraging tools like Claude, Codex, and custom in-house AI models.
Backend Services: Develop, scale, and maintain backend ecosystems, such as push notification systems, API connectivity platforms, and order processing integrations.
Cross-Functional Collaboration: Convert product specifications and design concepts into responsive, accessible products using AI-driven development.
Code Standards: Ensure clean, robust, and testable code delivery (frequently generated alongside AI agents) and conduct peer code reviews to maintain high quality.
System Health & Reliability: Monitor system operations, resolve bugs, and utilize SLIs/SLOs to maintain high uptime and performance.
Agile Delivery: Participate actively in agile ceremonies, address technical debt, and collaborate within multi-team setups to meet project milestones efficiently.
Qualifications & Requirements
Bachelor's degree in Computer Science, Software Engineering, a related technical discipline, or equivalent practical background (e.g., reputable coding bootcamp completion).
3+ years of professional full-stack, frontend, or backend development experience.
Core Technical Competencies
Frontend: Proficiency in JavaScript/TypeScript, HTML/CSS, and frameworks like React or Vue.js.
Backend: Hands-on expertise with Java or Java-based frameworks and building/consuming REST or GraphQL APIs.
Agentic AI: Direct experience implementing software features with Agentic AI workflows and integrating end-user AI solutions.
Cloud Infrastructure: Hands-on skill with AWS services and deployment mechanisms like CloudFormation.
Databases: Core understanding of relational (SQL) or non-relational (NoSQL) databases and data modeling principles.
Testing & Quality: Ability to write unit and integration test suites to maintain software reliability.
Version Control & Tools: Experience working with Git and related tools.
Communication: Fluent written and spoken English, capable of articulating technical topics to both engineering and non-technical stakeholders.
Desirable Skills & Experience
DevOps & Cloud: Exposure to Docker, Kubernetes, CI/CD pipelines, and general cloud platforms.
Operations: Familiarity with deployment pipelines, system scalability, fault tolerance, and monitoring metrics (SLIs/SLOs).
Domain Knowledge: Background or strong interest in user engagement, recommendation systems, or notification architectures.
Data-Driven Practices: Understanding of data analytics and A/B testing within product development workflows.
Scale: Prior experience engineering applications that serve large, global user populations.Randstad Technologies is acting as an Employment Business in relation to this vacancy
Senior Product Designer
Fully on-site role
We're looking for a Senior Product Designer to join our growing Product & Design team.
You'll take ownership of the design of a key product area, working closely with Product Managers, Engineers and other teams to create simple, user-friendly digital experiences.
What you'll be doing
Lead the design process from research and ideas through to final delivery
Create wireframes, prototypes and UI designs using Figma
Carry out user research and usability testing
Use customer feedback and data to improve products
Work closely with Product and Engineering teams
Help shape product roadmaps and new features
Make sure designs are accessible and easy to use
Contribute to and improve our design system
Support and mentor other designers
Explore how AI can be used to improve the customer experience
What we're looking for
Strong experience as a Product Designer / UX Designer
Excellent UI and visual design skills
Strong experience with Figma
Experience with user research and usability testing
Good understanding of accessibility and WCAG
Experience working in an agile, cross-functional team
Comfortable using data and customer insight to make design decisions
Strong communication and stakeholder management skills
Experience mentoring other designers
A good understanding of how digital products are built
An interest in AI and emerging technology
If you're a creative, customer-focused Product Designer who enjoys solving problems and having a real impact on products, we'd love to hear from you.
52142MS
INDMANS
The Portfolio Group are acting on behalf of our client in recruiting for this position
18/09/2026
Senior Product Designer
Fully on-site role
We're looking for a Senior Product Designer to join our growing Product & Design team.
You'll take ownership of the design of a key product area, working closely with Product Managers, Engineers and other teams to create simple, user-friendly digital experiences.
What you'll be doing
Lead the design process from research and ideas through to final delivery
Create wireframes, prototypes and UI designs using Figma
Carry out user research and usability testing
Use customer feedback and data to improve products
Work closely with Product and Engineering teams
Help shape product roadmaps and new features
Make sure designs are accessible and easy to use
Contribute to and improve our design system
Support and mentor other designers
Explore how AI can be used to improve the customer experience
What we're looking for
Strong experience as a Product Designer / UX Designer
Excellent UI and visual design skills
Strong experience with Figma
Experience with user research and usability testing
Good understanding of accessibility and WCAG
Experience working in an agile, cross-functional team
Comfortable using data and customer insight to make design decisions
Strong communication and stakeholder management skills
Experience mentoring other designers
A good understanding of how digital products are built
An interest in AI and emerging technology
If you're a creative, customer-focused Product Designer who enjoys solving problems and having a real impact on products, we'd love to hear from you.
52142MS
INDMANS
The Portfolio Group are acting on behalf of our client in recruiting for this position
Product Designer
Location: Manchester - Hybrid
Type of role - 6 Month Contract with Potential extension
Payrate: £51 - £68 Per hour per hour
We are looking for an experienced Product / UX Designer to join a leading global digital technology organisation on a 6-month contract.
You'll work within a cross-functional product team to create useful, usable and accessible digital experiences, working closely with Product Managers, Engineers, User Researchers and other Designers.
Key responsibilities:
Understand user needs, business goals and technical constraints.
Create user flows, wireframes, UI designs and prototypes.
Use research and data to inform design decisions.
Conduct/participate in usability testing and iterate designs based on feedback.
Work closely with Product and Engineering teams to deliver solutions.
Apply design systems, UX best practices and accessibility principles.We're looking for:
3-5 years' experience in Product Design, UX Design or UX/UI Design.
Strong experience with Figma and prototyping.
Experience with user research, usability testing and design systems.
Strong understanding of user-centred design.
Experience collaborating with Product and Engineering teams.
Basic knowledge of HTML/CSS.
Excellent communication, analytical and problem-solving skills.
This is an urgent opportunity where the hiring manager is looking to interview asap, if interested then apply with a copy of your CV or send your CV to khushboo .pandey @ randstad .co .uk
Randstad Technologies is acting as an Employment Business in relation to this vacancy
18/09/2026
Product Designer
Location: Manchester - Hybrid
Type of role - 6 Month Contract with Potential extension
Payrate: £51 - £68 Per hour per hour
We are looking for an experienced Product / UX Designer to join a leading global digital technology organisation on a 6-month contract.
You'll work within a cross-functional product team to create useful, usable and accessible digital experiences, working closely with Product Managers, Engineers, User Researchers and other Designers.
Key responsibilities:
Understand user needs, business goals and technical constraints.
Create user flows, wireframes, UI designs and prototypes.
Use research and data to inform design decisions.
Conduct/participate in usability testing and iterate designs based on feedback.
Work closely with Product and Engineering teams to deliver solutions.
Apply design systems, UX best practices and accessibility principles.We're looking for:
3-5 years' experience in Product Design, UX Design or UX/UI Design.
Strong experience with Figma and prototyping.
Experience with user research, usability testing and design systems.
Strong understanding of user-centred design.
Experience collaborating with Product and Engineering teams.
Basic knowledge of HTML/CSS.
Excellent communication, analytical and problem-solving skills.
This is an urgent opportunity where the hiring manager is looking to interview asap, if interested then apply with a copy of your CV or send your CV to khushboo .pandey @ randstad .co .uk
Randstad Technologies is acting as an Employment Business in relation to this vacancy
IOS Developer
Location: Manchester (2 days per week in-office)
Type of role- 6 Month Contract to begin with Potential extension
Client engineering team in Manchester. You'll be taking ownership of our flagship iOS app, building clean, scalable architecture, and collaborating closely with cross-functional product teams to deliver slick user experiences.
If you thrive in an environment where your code directly impacts real users every day, this role is for you.
What You'll Do
Build & Scale: Architect, write, and maintain robust, high-performance Swift code for our native iOS application.
Product Collaboration: Work hand-in-hand with UI/UX designers, product managers, and backend engineers to translate feature ideas into intuitive mobile experiences.
Refine & Optimise: Drive continuous improvements in app performance, code quality, testing coverage, and CI/CD deployment pipelines.
Problem Solve: Debug complex technical issues, eliminate performance bottlenecks, and keep our tech stack modern and maintainable.What We're Looking For
Strong experience in native iOS development using Swift and modern frameworks (SwiftUI, Combine, or UIKit).
A solid grasp of architectural patterns (MVVM, VIPER, or Clean Architecture) and writing unit/UI tests.
Experience integrating RESTful APIs and working within an Agile/Scrum delivery framework.
Familiarity with Apple's design guidelines, HIG, and the App Store submission process.Bonus Points
Product-Led Experience: Prior experience working in a fast-paced product-based company, SaaS business, or high-growth startup is a huge plus.This is an urgent opportunity where the hiring manager is looking to interview asap, if interested then apply with a copy of your CV or send your CV to khushboo .pandey @ randstad .co .uk
Randstad Technologies is acting as an Employment Business in relation to this vacancy
18/09/2026
IOS Developer
Location: Manchester (2 days per week in-office)
Type of role- 6 Month Contract to begin with Potential extension
Client engineering team in Manchester. You'll be taking ownership of our flagship iOS app, building clean, scalable architecture, and collaborating closely with cross-functional product teams to deliver slick user experiences.
If you thrive in an environment where your code directly impacts real users every day, this role is for you.
What You'll Do
Build & Scale: Architect, write, and maintain robust, high-performance Swift code for our native iOS application.
Product Collaboration: Work hand-in-hand with UI/UX designers, product managers, and backend engineers to translate feature ideas into intuitive mobile experiences.
Refine & Optimise: Drive continuous improvements in app performance, code quality, testing coverage, and CI/CD deployment pipelines.
Problem Solve: Debug complex technical issues, eliminate performance bottlenecks, and keep our tech stack modern and maintainable.What We're Looking For
Strong experience in native iOS development using Swift and modern frameworks (SwiftUI, Combine, or UIKit).
A solid grasp of architectural patterns (MVVM, VIPER, or Clean Architecture) and writing unit/UI tests.
Experience integrating RESTful APIs and working within an Agile/Scrum delivery framework.
Familiarity with Apple's design guidelines, HIG, and the App Store submission process.Bonus Points
Product-Led Experience: Prior experience working in a fast-paced product-based company, SaaS business, or high-growth startup is a huge plus.This is an urgent opportunity where the hiring manager is looking to interview asap, if interested then apply with a copy of your CV or send your CV to khushboo .pandey @ randstad .co .uk
Randstad Technologies is acting as an Employment Business in relation to this vacancy
Job Advert: Senior UX Researcher
Contract Length: 6 months
Location: Manchester (Onsite: Tuesday & Wednesday)
Salary: Circa £75,000 pa (Day rate option available via Umbrella Company)
The Opportunity
Our client, a leading player in the financial services sector, is seeking a passionate and skilled Senior UX Researcher to join their dynamic team. This is an exciting opportunity to contribute to a large-scale transformation programme focused on Agentic AI, initially targeting the complaints journey. The successful candidate will play a pivotal role in shaping AI-driven operational experiences and assessing their impact on both colleague and customer journeys. Working within a multidisciplinary lab of approximately 90 colleagues, you will collaborate with Service Designers, UX Designers, Product Owners and stakeholders to shape future operational experiences.
Key Responsibilities
Plan and execute end-to-end UX research strategies.
Conduct qualitative and quantitative studies to gather valuable insights.
Lead usability testing initiatives using Maze.
Develop surveys utilising Qualtrics to enhance user experience.
Collaborate closely with Service Designers, UX Designers, and Product teams.
Influence key decisions through evidence-based insights to drive user-centric innovations.Essential Skills & Experience
Proven experience in UX Research, preferably within an enterprise environment.
Strong quantitative and qualitative research capabilities.
Exceptional communication skills with a knack for stakeholder management.
Demonstrated business acumen and the ability to operate autonomously within complex environments.Desirable Experience
Familiarity with Agentic AI, GenAI, or AI research.
Previous experience in the financial services sector.
Proficiency in using tools like Maze and Qualtrics.
Exposure to service design principles.What Is Our Client Looking For?
The ideal candidate will be a confident researcher capable of influencing stakeholders and challenging assumptions. A collaborative spirit and the ability to thrive within a large multidisciplinary team are essential for success in this role.
Interview Process
Candidates can expect a streamlined interview process, beginning with a 30-minute introductory interview, followed by a more in-depth 90-minute discussion, preferably conducted face-to-face.
Why Consider This Opportunity?
This role not only offers the chance to work on cutting-edge projects in a rapidly evolving field but also provides an environment where your insights can directly impact the user experience. The employer is dedicated to fostering a culture of innovation and collaboration, making it an ideal setting for a motivated UX Researcher.
If you are ready to take on this exciting challenge and make a meaningful impact in the financial services sector, this opportunity is for you! Apply today to help shape the future of user experiences in a transformative environment.
We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you
18/09/2026
Job Advert: Senior UX Researcher
Contract Length: 6 months
Location: Manchester (Onsite: Tuesday & Wednesday)
Salary: Circa £75,000 pa (Day rate option available via Umbrella Company)
The Opportunity
Our client, a leading player in the financial services sector, is seeking a passionate and skilled Senior UX Researcher to join their dynamic team. This is an exciting opportunity to contribute to a large-scale transformation programme focused on Agentic AI, initially targeting the complaints journey. The successful candidate will play a pivotal role in shaping AI-driven operational experiences and assessing their impact on both colleague and customer journeys. Working within a multidisciplinary lab of approximately 90 colleagues, you will collaborate with Service Designers, UX Designers, Product Owners and stakeholders to shape future operational experiences.
Key Responsibilities
Plan and execute end-to-end UX research strategies.
Conduct qualitative and quantitative studies to gather valuable insights.
Lead usability testing initiatives using Maze.
Develop surveys utilising Qualtrics to enhance user experience.
Collaborate closely with Service Designers, UX Designers, and Product teams.
Influence key decisions through evidence-based insights to drive user-centric innovations.Essential Skills & Experience
Proven experience in UX Research, preferably within an enterprise environment.
Strong quantitative and qualitative research capabilities.
Exceptional communication skills with a knack for stakeholder management.
Demonstrated business acumen and the ability to operate autonomously within complex environments.Desirable Experience
Familiarity with Agentic AI, GenAI, or AI research.
Previous experience in the financial services sector.
Proficiency in using tools like Maze and Qualtrics.
Exposure to service design principles.What Is Our Client Looking For?
The ideal candidate will be a confident researcher capable of influencing stakeholders and challenging assumptions. A collaborative spirit and the ability to thrive within a large multidisciplinary team are essential for success in this role.
Interview Process
Candidates can expect a streamlined interview process, beginning with a 30-minute introductory interview, followed by a more in-depth 90-minute discussion, preferably conducted face-to-face.
Why Consider This Opportunity?
This role not only offers the chance to work on cutting-edge projects in a rapidly evolving field but also provides an environment where your insights can directly impact the user experience. The employer is dedicated to fostering a culture of innovation and collaboration, making it an ideal setting for a motivated UX Researcher.
If you are ready to take on this exciting challenge and make a meaningful impact in the financial services sector, this opportunity is for you! Apply today to help shape the future of user experiences in a transformative environment.
We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you
Senior iOS Engineer - Native Swift & Backend-Driven UI
Location: Hybrid Options Available
Role Type: Contract
We are looking for an experienced iOS Engineer to join an established product team building native features and backend-driven UI solutions.
If you can quickly jump into an existing codebase, write clean code, and reliably deliver features with minimal guidance, we want to hear from you.
Key Responsibilities
Develop native iOS features using Swift, SwiftUI, and UIKit.
Own tasks from technical design through to production release.
Collaborate with backend devs, product managers, and designers in an Agile environment.
Maintain high code quality through unit testing, debugging, and monitoring tools.
Requirements
3+ years of professional iOS development experience (Swift, SwiftUI, UIKit).
Proven ability to onboard quickly into large, existing codebases.
Strong experience with modern iOS architecture (MVVM), Xcode, and REST/GraphQL APIs.
Solid understanding of unit testing and CI/CD pipelines.
Pragmatic problem-solver with great communication skills (familiarity with AI tools like Claude/Codex is a plus).
Nice to Have
Large-scale consumer app experience.
Observability tools (Datadog, Grafana, Firebase).
A/B testing platforms and performance optimization.
Ready to take ownership of impactful user features? Apply today with your updated CV!
Randstad Technologies is acting as an Employment Business in relation to this vacancy
18/09/2026
Senior iOS Engineer - Native Swift & Backend-Driven UI
Location: Hybrid Options Available
Role Type: Contract
We are looking for an experienced iOS Engineer to join an established product team building native features and backend-driven UI solutions.
If you can quickly jump into an existing codebase, write clean code, and reliably deliver features with minimal guidance, we want to hear from you.
Key Responsibilities
Develop native iOS features using Swift, SwiftUI, and UIKit.
Own tasks from technical design through to production release.
Collaborate with backend devs, product managers, and designers in an Agile environment.
Maintain high code quality through unit testing, debugging, and monitoring tools.
Requirements
3+ years of professional iOS development experience (Swift, SwiftUI, UIKit).
Proven ability to onboard quickly into large, existing codebases.
Strong experience with modern iOS architecture (MVVM), Xcode, and REST/GraphQL APIs.
Solid understanding of unit testing and CI/CD pipelines.
Pragmatic problem-solver with great communication skills (familiarity with AI tools like Claude/Codex is a plus).
Nice to Have
Large-scale consumer app experience.
Observability tools (Datadog, Grafana, Firebase).
A/B testing platforms and performance optimization.
Ready to take ownership of impactful user features? Apply today with your updated CV!
Randstad Technologies is acting as an Employment Business in relation to this vacancy
Service Designer
Location: Manchester
Working Pattern: Hybrid, 2 days per week onsite
Contract: Initial 6-month contract with potential extension
The Opportunity
We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within a large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that seamlessly combine digital capabilities, automation, and human interaction. You'll play a key role from problem definition through to delivery, ensuring services are designed around customer needs while delivering measurable outcomes for the business.
What You'll Be Doing
Lead end-to-end Service Design activities from discovery through to implementation.
Define and solve complex service challenges across customer-facing and operational processes.
Design future-state services that integrate digital, automated, and human touchpoints.
Map customer journeys, service blueprints, ecosystems, and operational processes.
Facilitate workshops and design-thinking sessions with cross-functional stakeholders.
Gather insights from users, colleagues, and stakeholders to shape service improvements.
Translate research and business requirements into practical, user-centred solutions.
Measure and demonstrate the impact of service design interventions.
Work closely with Product, Operations, Delivery, Technology, and Customer Service teams to drive successful outcomes.
What We're Looking For
Proven experience working as a Service Designer within complex transformation environments.
Strong understanding of end-to-end Service Design methodologies and best practices.
Experience taking services from problem definition through to execution and adoption.
Excellent workshop facilitation, stakeholder engagement, and design-thinking skills.
Strong experience creating service blueprints, journey maps, and other Service Design artefacts.
Ability to articulate the measurable impact of your work and the outcomes you have delivered.
Comfortable challenging assumptions and influencing stakeholders at all levels.
Consulting experience is welcomed.
Ideal Background
A dedicated Service Design background
Experience delivering customer service transformation initiatives.
Experience working across both digital and human service interactions.
Why Apply?
This role offers the chance to work on high-profile customer experience initiatives that directly affect customers during some of the most important moments in their journey. You will be joining a team that values strong Service Design capability, creative problem solving, and evidence-based decision making.
We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you
18/09/2026
Service Designer
Location: Manchester
Working Pattern: Hybrid, 2 days per week onsite
Contract: Initial 6-month contract with potential extension
The Opportunity
We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within a large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that seamlessly combine digital capabilities, automation, and human interaction. You'll play a key role from problem definition through to delivery, ensuring services are designed around customer needs while delivering measurable outcomes for the business.
What You'll Be Doing
Lead end-to-end Service Design activities from discovery through to implementation.
Define and solve complex service challenges across customer-facing and operational processes.
Design future-state services that integrate digital, automated, and human touchpoints.
Map customer journeys, service blueprints, ecosystems, and operational processes.
Facilitate workshops and design-thinking sessions with cross-functional stakeholders.
Gather insights from users, colleagues, and stakeholders to shape service improvements.
Translate research and business requirements into practical, user-centred solutions.
Measure and demonstrate the impact of service design interventions.
Work closely with Product, Operations, Delivery, Technology, and Customer Service teams to drive successful outcomes.
What We're Looking For
Proven experience working as a Service Designer within complex transformation environments.
Strong understanding of end-to-end Service Design methodologies and best practices.
Experience taking services from problem definition through to execution and adoption.
Excellent workshop facilitation, stakeholder engagement, and design-thinking skills.
Strong experience creating service blueprints, journey maps, and other Service Design artefacts.
Ability to articulate the measurable impact of your work and the outcomes you have delivered.
Comfortable challenging assumptions and influencing stakeholders at all levels.
Consulting experience is welcomed.
Ideal Background
A dedicated Service Design background
Experience delivering customer service transformation initiatives.
Experience working across both digital and human service interactions.
Why Apply?
This role offers the chance to work on high-profile customer experience initiatives that directly affect customers during some of the most important moments in their journey. You will be joining a team that values strong Service Design capability, creative problem solving, and evidence-based decision making.
We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you
iOS Engineer
Duration: 06 Months
Location: Manchester - 1 days onsite a week
The Role
Join our established engineering team as an Experienced iOS Engineer, where you will build, maintain, and elevate native iOS features alongside a TypeScript-based backend-driven UI solution. We are looking for a highly autonomous, pragmatic developer who can dive directly into an existing codebase and begin delivering production-ready software with minimal guidance.
Key Responsibilities
End-to-End Delivery: Drive features from technical design through implementation and release using Swift, SwiftUI, and UIKit.
Collaborative Engineering: Break down complex tasks and partner effectively with backend engineers, designers, PMs, and QA in a fast-paced Agile environment.
Quality & Stability: Debug production issues, write maintainable code with robust unit tests, and monitor app health using observability and crash reporting tools.
What You Bring
Core Experience: 3+ years of professional iOS development with deep expertise in Swift, SwiftUI, modern architectures (like MVVM), and UIKit interoperability.
Technical Chops: Proven experience consuming REST/GraphQL APIs, navigating CI/CD pipelines, and utilizing Xcode tooling.
Bonus Skills: Familiarity with GraphQL, A/B testing platforms, Apple's Human Interface Guidelines, large-scale consumer apps, and observability platforms (Grafana, Datadog, Firebase).
The Ideal Candidate
Autonomous & Impactful: You are comfortable in large codebases, require minimal onboarding to become productive, and have a strong focus on ownership.
Forward-Thinking: You possess strong engineering fundamentals and actively leverage modern tools-including advanced usage of AI assistants like Claude and Codex-to enhance your workflow.
Clear Communicator: You estimate work realistically, communicate risks early, and make pragmatic decisions that balance speed and quality.
Ready to take on the challenge? Apply now with your updated CV at Prasanna . merugu @ randstaddigital . com
Randstad Technologies is acting as an Employment Business in relation to this vacancy
18/09/2026
iOS Engineer
Duration: 06 Months
Location: Manchester - 1 days onsite a week
The Role
Join our established engineering team as an Experienced iOS Engineer, where you will build, maintain, and elevate native iOS features alongside a TypeScript-based backend-driven UI solution. We are looking for a highly autonomous, pragmatic developer who can dive directly into an existing codebase and begin delivering production-ready software with minimal guidance.
Key Responsibilities
End-to-End Delivery: Drive features from technical design through implementation and release using Swift, SwiftUI, and UIKit.
Collaborative Engineering: Break down complex tasks and partner effectively with backend engineers, designers, PMs, and QA in a fast-paced Agile environment.
Quality & Stability: Debug production issues, write maintainable code with robust unit tests, and monitor app health using observability and crash reporting tools.
What You Bring
Core Experience: 3+ years of professional iOS development with deep expertise in Swift, SwiftUI, modern architectures (like MVVM), and UIKit interoperability.
Technical Chops: Proven experience consuming REST/GraphQL APIs, navigating CI/CD pipelines, and utilizing Xcode tooling.
Bonus Skills: Familiarity with GraphQL, A/B testing platforms, Apple's Human Interface Guidelines, large-scale consumer apps, and observability platforms (Grafana, Datadog, Firebase).
The Ideal Candidate
Autonomous & Impactful: You are comfortable in large codebases, require minimal onboarding to become productive, and have a strong focus on ownership.
Forward-Thinking: You possess strong engineering fundamentals and actively leverage modern tools-including advanced usage of AI assistants like Claude and Codex-to enhance your workflow.
Clear Communicator: You estimate work realistically, communicate risks early, and make pragmatic decisions that balance speed and quality.
Ready to take on the challenge? Apply now with your updated CV at Prasanna . merugu @ randstaddigital . com
Randstad Technologies is acting as an Employment Business in relation to this vacancy
