Housing Professional

Astwood Bank, Worcestershire
Colbern Limited

Homeless and Housing Solutions Officer

Redditch

Contract
£22.37 per hour PAYE or £30 per hour limited paid via Umbrella company inside IR35

Our client is looking for an experienced Homeless and Housing Solutions Officer.

Experience in homelessness or housing options, with in-depth knowledge of housing legislation and case management.
– Strong analytical and decision-making skills, with the ability to work in a high-paced environment.
– Excellent communication skills and the ability to work constructively in a team setting.

We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk

Operational purpose

• On a case-by-case basis, provide a professional and compliant specialist customer facing

Homelessness and Housing Solutions service firmly focussed on the prevention and relief

of homelessness through a range of housing options delivered across a range of tenure

types.

• To be responsible and accountable for the Local Authorities operations in accordance

with its legal obligations to provide professional housing and homelessness advice

services in accordance with: Part VI & VII Housing Act 1996 (as amended); Homelessness

Reduction Act 2017; Welfare Reform, Safeguarding and the Children s Act.

Main duties

• Deliver superior quality Homelessness and Housing Solutions and Advice Services that

are customer centric and have high regard for equality, diversity, understanding and

respect for people and their individual circumstances.

• Professionally and effectively manage a designated caseload by thoroughly assessing,

researching, analysing, and applying the most up to date case law to homeless

applications across all tenures to conclude a robust legal decision on behalf of the

Council.

• Ensure that any reports are written with a high degree of diligence, rationality, and

quality, so that legal decisions are right first time .

• Ensure that those applicants for whom the Council has a statutory duty to provide

temporary accommodation are placed into accommodation that best meets their needs

and in strict accordance with legislation and guidance.

• Be aware of the requirement for prudent control of expenditure, particularly for the

provision of temporary accommodation and use of grant funding, always acting with a

high degree of integrity and transparency and in accordance with financial regulation

and policy.

• Upon request, assist and support colleagues in the roles of providing temporary

accommodation to applicants under assessment with managing and monitoring the

licence agreement, including but not limited to, management of any breaches to the

terms of the licence, charges, and welfare benefits.

• Through casework, teamwork and partnership working, ensure that any housing solution

or package of solutions are wholly sustainable and that the expectations of both the

applicants and associated stakeholders are effectively managed.

• Maximise opportunities to nurture and develop relationships with Private Sector (PRS)

Landlords in the discharge of duties, ensuring that any such initiatives or schemes to

prevent homelessness in, or access to the PRS are maximised.

• Prepare and maintain accurate and up to date case files that provide management with

enough information to monitor, audit and report on individual and team performance

and for the Council to meet its duties to provide various statutory and non-statutory

submissions and returns.

• Ensure you maintain and share up-to-date knowledge of housing legislation including

the Housing Act, Homelessness Reduction Act, Codes of Guidance, case law,

safeguarding and other best practice.

• Be responsible and accountable for the performance of yourself, your team, and the

service, regularly reporting and feeding back on performance and being outspoken on

perceived risks or threats to the service or on any emerging opportunities to improve

what we do.

• Write reports and submissions that respond to requests for information and statistical

data from various sources, including management and other Council officers when

required.

• Operate in accordance with all Council policies, guidance, and codes.

Homelessness & Housing Solutions Officer JD & PS

Author: Housing, Tenancy & Advisory Manager

Date: October 2020

• Be responsible for risk management, ensuring both yourself and your colleagues are

safe.

• Nurture and maintain partnership work and collaborations with all internal and external

teams, agencies, and partners relevant to successful delivery of your service.

• Be responsible and accountable for effective and accurate operation of relevant IT

systems in relation to delivery of your area of the service.

• Be constructive and positive in your approach to work and supportive of your

colleagues.

• To think critically and challenge cultures, ideas, and ways of working to achieve a culture

of continuous improvement and efficient and dynamic service delivery

PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer