Engagement and Development Officer – Food Bank Aid

The Wohl Enterprise Hub
Engagement and Development Officer – Food Bank Aid

• Permanent
• Full time

Food Bank Aid Story:

Food Bank Aid began life in April 2020 (during the Covid-19 pandemic) when our founderand chair, Naomi Russell, started a collection for her local food banks.Today, Food Bank Aid distributes food, toiletries, and household goods to 32 food banksacross north London and Hertfordshire, from Watford to Tottenham and everywhere inbetween. The food banks we support in turn serve an estimated 20,000 people every week. We have provided food banks with over £7.5 million of goods since we opened. Our goal is to continue expanding Food Bank Aid’s operations to support more food banks across London and the surrounding areas.

What makes Food Bank Aid different:

• We provide essential ingredients to encourage home cooking as well as other essential household items.
• We communicate weekly with our food banks, providing only what they need. Thisway, nothing is wasted.
• We are a volunteer-led organisation utilising our local community to pack, distributeand deliver to the food banks. Currently, 400 volunteers support the work of FoodBank Aid.
• We link our food bank managers to create a network where they can share expertise.This network is also used to redistribute excess items, offload fresh goods, and sharebest practices.

Role Overview:

The Engagement and Development Officer will be oversee and optimising our marketingactivities across digital channels, ensuring effective communication and engagement withour audiences. This role will support our different fundraising stream activities acrossIndividual Donors, Corporate Partnerships and Trust and Foundations, particularly assistingwith writing and reporting for Grant Applications.This role will appeal to you if you enjoy a varied work life and progressing your knowledge inmarketing and fundraising and being hands-on with projects.Food Bank Aid is five years old and is constantly developing its fundraising andcommunications, so our Team needs to be flexible in their approach to work and as such, thelist of responsibilities below may not be exhaustive.

Key Responsibilities: Engagement:

This role involves managing our website, social media channels, email campaigns, andsupporting the wider team with graphic design needs. You’ll be the central figure inmanaging marketing processes, reporting on performance, and ensuring smooth workflows across the charity.

Website Management:

• Maintain and update the Food Bank Aid website using WordPress, ensuring contentis fresh, relevant, and aligned with our messaging and using Google Analytics toprovide insights on traffic, engagement and user behaviour.

Email Campaign Management:

• Create, schedule, and manage email campaigns using MailChimp, ensuring consistent branding and messaging.
• Design and build landing pages to support email campaigns and drive conversions.
• Run reports on email campaign success and provide insights for improvements.

Social Media Management:

• Maintain a social media calendar and align with different messaging pillars andcontent priorities.
• Work with an external agency to develop engaging content that resonates with ouraudience and drives awareness of Food Bank Aid’s mission and activities.

Task & Project Management:

• Manage and prioritise marketing tasks, projects, and workflows, ensuring deadlinesare met and campaigns run smoothly.
• Support team members with marketing-related tasks, maintaining an organised andefficient work environment.

Graphic Design Support:

• Create visually appealing content using Canva for social media, email campaigns, website updates, and other marketing materials.
• Ensure all designs adhere to Food Bank Aid’s branding guidelines.

Development:

• Assist the CEO in communicating with Family Trusts and Foundations to unlockfunding and provide updates
• Assist the CEO in key digital fundraising campaigns, activities and events
• Represent the charity at partnership events to carry out activities

Qualifications & Skills:

• Proven experience in fundraising and marketing operations, digital marketing, or a similar role.
• Proficient in using WordPress, Hootsuite, MailChimp, Google Analytics, and Canva.
• Strong organisational skills with the ability to manage multiple tasks and prioritieseffectively.
• Excellent written and verbal communication skills.
• Enthusiastic with a strong can-do attitude
• Familiarity with GDPR and email marketing regulations is a plus.

For more information about the role, or to receive a personal recommendation, please contact our recruitment team. Tali – or Yael –