Credit Controller

Darlington, County Durham
New Appointments Group

Credit Controller

Location: Darlington (Hybrid – 3 days onsite, 2 remote)

We are currently recruiting for a fluent English, Spanish and Italian speaking Credit Controller to join a well-established global organisation based in Darlington.

This is an excellent opportunity to join a European Shared Services team within the Order to Cash function. The role plays a key part in maximising cash collection, reducing bad debt exposure and ensuring customers receive a professional, high-quality service.

This position is offered on a 6-9 month contract with strong potential to become permanent.

The Role

You will be responsible for managing cash collection across designated customer accounts, ensuring overdue balances are reduced and queries are resolved efficiently. The successful candidate will work closely with internal teams across Europe to ensure processes are standardised and compliant.

Key Responsibilities

• Manage end-to-end cash collection on assigned accounts
• Achieve and exceed past due reduction targets
• Conduct weekly account reviews
• Resolve customer queries and deductions in a timely manner
• Support internal and external audits (including SOX controls)
• Complete manual invoicing and administrative tasks where required
• Perform month-end activities and ad hoc reporting
• Ensure compliance with company financial policies and procedures

About You

• Fluent in English, Spanish and Italian (essential)
• Minimum 5 years’ experience in credit control / collections
• Strong understanding of B2G invoicing
• Experience using ERP systems (Oracle R12 or similar preferred)
• Proficient in Microsoft Office, particularly Excel
• Strong analytical, communication and problem-solving skills
• Ability to prioritise workload and meet deadlines
• Comfortable working cross-functionally in a Shared Services environment

What’s on Offer

• Hybrid working (3 days onsite / 2 remote)
• Competitive hourly rate
• Exposure to a global organisation
• Potential for permanent employment

If you are a motivated, multilingual Credit Controller looking for your next contract opportunity, we would love to hear from you.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

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We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.