UX Writer – Banking – App & Web

Handle Recruitment

Handle Recruitment is seeking UX Writers with banking/financial services experience in app and web to work with a world recognised bank.

This will be on a six month fixed term contract initially. Salary up to £55k pro rata

Working as part of the writing team and alongside product owners, designers and developers, you’ll take a lead role in the development of personal finance product experiences and supporting content, developing a world-class app and web experience.

As the UX Writer your responsibilities will include:

• Writing UX copy, web copy and comms all related to personal financial products, services and support
• Using insights and customer testing data to iterate journeys and make them more engaging and effective
• Advocating for customers, working with stakeholders to balance their needs against commercial goals and regulatory responsibilities.
• Getting to grips with the brand and TOV guide, and applying them in everything from UX copy to product pages and FAQs
• Working with stakeholders to use financial regulations to improve the customer experience rather than hinder it.

To be successful in this role you will have:

• Demonstrable background of developing copy for apps and websites, advocating for great user experience and collaborating with a range of stakeholders, including product owners, designers, lawyers and compliance officers.
• Experience of writing copy in a regulated industry or business, specifically banking/financial services
• Strong understanding of branding, TOV, content strategy and experience working with other teams in an agile environment
• Ability to pitch ideas and explain reasoning
• Experience working directly with stakeholders from various teams, managing their feedback and resolving challenges
• Experience working in agile product development teams
• Experience editing the work of other writers

Please apply now for a further conversation!

Handle Recruitment is acting as an Employment Business in relation to this vacancy.