UX Designer

Luton, Bedfordshire
TUI

As a User Experience (UX) Designer, you ll have the opportunity to deliver best-in-class user experience solutions as part of our responsive, multi-national web portfolio – to give our customers the inspiration they need to find and easily book their dream holiday, through simple, usable, engaging and exciting experiences. To do this you ll be working collaboratively with UX colleagues in research and design, UI designers and developers in an Agile development environment, and creating and maintaining effective relationships with key business stakeholders.

Please note the closing date for applications is : Sunday 7th August

ABOUT THE JOB

As a UX Designer in one of our Agile pods , you ll be part of a small, semi-autonomous design team working closely with other Ecommerce disciplines, to deliver great customer experiences for your team s area of responsibility (which could be a holiday product or a stage in the user journey). Each pod also contains product management, 3 scrum development teams, analysis and optimisation. Your key responsibilities will be:

Customer focus

• You ll be passionate about understanding our customers, their needs and behaviours, and will work closely with our Researchers, Analysts and Insights team to seek and understand qual and quant insight and feedback for your area of responsibility
• You ll ensure that the user is represented appropriately throughout your design process through seeking appropriate feedback, and using this to inform design priorities. For instance through performing unmoderated usability testing, avoiding bias in seeking genuine feedback on your designs

UX Design in the Agile team

• Collaboration will be regular with Product Owners, analysts and other designers within your Pod, including inputting into prioritisation with evidence and reasoned good practice
• You ll be practicing iterative, user-centred design on the agreed priorities, to balance outcomes pragmatically between customer needs and business objectives, taking into account technical constraints to deliver usable solutions
• Providing useful and constructive feedback to other UX and UI designers in your pod, and sharing your findings and collaborating with the wider pod team to validate and optimise your ideas
• Ensuring your designs work well with adjacent parts of the user journey, and are consistent experientially
• Collaborating with technical teams to ensure that your designs are clearly understood and translated into quality solutions that meet the objectives
• Identifying opportunities to test variants and new experiences through optimisation A/B testing, and owning the delivery of these designs

Design collaborationAlongside your pod team, you ll be part of wider design communities across the pods – both for design holistically and for UX Design specifically – working with the UX Practice outside the pods to ensure we deliver consistent, joined-up experiences across the pods.

• You ll share your ideas and progress on design work through holding effective design reviews with colleagues from around the Ecommerce community, and also contribute ideas and feedback to other designers that helps them deliver high quality solutions
• And contribute to communities within the wider design team to address particular, broad design topics (eg accessibility

ABOUT YOU

• An enthusiastic User Experience Designer, with at least 2 years hands-on experience in full UCD lifecycle in a commercial, Agile environment
• A proven track record as a successful UX practitioner, with responsive design experience
• Self-motivated and results-driven, with good oral and written communications skills
• Excellent analytical and problem-solving skills
• Ability to handle multiple projects in a fast-paced environment, and take responsibility for the quality and timeliness of deliverables
• Proficient at wireframing and prototyping (using tools such as Axure)
• Collaborative & pragmatic approach

Prior to any interview you ll need to provide a portfolio of your previous work