Senior Product Designer

E-Frontiers

Are you an experienced Product Designer looking to make your mark on a world class product? This is the one for you.

The role

Reporting to the VP of Product, and working within cross-functional teams, this role is a big opportunity for someone who cares passionately about building easy to use and immensely impactful software, working with a world-class team of designers, product managers, and engineers in London. The product you’ll help to design improves the lives of sellers and their customers every day.

What will I be doing?

You will lead the UX team to help design new solutions for sales. You’ll work very closely with Product Managers and Developers in a highly collaborative and agile environment to create intuitive, and impactful user experiences.

Core responsibilities include:

• Leading design activities across the full product life cycle, from ideation to design and delivery.
• Defining and maintaining excellent user experience across our products. Being the advocate for the user.
• Leading and mentoring a small team of UX developers to grow within their roles.
• Defining and maintaining UX best practices, ensuring consistency and usability across products.

As part of this job role, you will:

• Work closely with Product Managers to understand problems and identify user needs and motivations.
• Build wireframes, high-fidelity mockups and prototypes to effectively communicate interaction and design ideas, for all aspects of the process from user testing through to development.
• Refine and iterate on your design solutions based on feedback from users, teams and other stakeholders.
• Help to solve user pain points by designing new functionality and improving existing interfaces.
• Collaborate across teams to help with the implementation of designs, ensuring design solutions are understood and executed correctly.
• Share design decisions and present ideas to others across the product and development teams, so they have a clear understanding of the ‘why’.
• Negotiate with Product and Engineering teams on design changes to be included across the roadmap.
• Use effective user science (user testing, surveys, etc) to uncover the best solutions to high potential user problems.
• Work alongside Product Management to connect regularly with customers to review what’s working/what’s not working as they use our products.
• Mentor and support team members to build their expertise in user-centred methodologies, UX best practices and design principles.
• Motivate a group of committed, smart people to deliver the best user experience for our customers.

What skills do I need?

• 5+ years of digital product design experience.
• Degree in a Computer Science, Visual Design/Multimedia, HCO or Psychology discipline, or relevant work experience.
• Highly proficient in graphics editing and prototyping tools (preferably Sketch and InVision).
• Experience in an agile development environment a strong plus
• Good communication skills – you can clearly articulate product design decisions and the reasoning behind them.