
Sanderson Recruitment Plc
Sanderson Recruitment Plc
Sanderson is working in partnership with a major Client in the UK. We are currently recruiting for Content Designer/Content Manager to be London based out.
Job Title = Content Designer/Content Manager
Location = London
Duration = 6 months Initially
IR35 StatusĀ = Inside
Role:
- Must have knowledge and experience of designing digital customer experiences, and a good understanding of customers’ practical and perceptual barriers to disclosing sensitive information
- Must be able to work collaboratively with onshore and offshore colleagues to develop the tool design and overcome challenges
- Must bring fresh thinking to this strategic project, on how to design an intuitive customer journey that balances ease of input and tailoring of output
- Will have knowledge of vulnerable circumstances and the impact of these on customer experience
- Will have experience of using inclusive design methods
- Will have working knowledge of data-driven customer experience and/or data models
- Map customer journeys
- Experience with and create customer stories.
- Experience with customer relations, providing regular checkpoints, reports and presentations.
Sanderson is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization.
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