Content Designer

Lorien

We are looking for a Content Designer for a 6 month contract, you will be crafting content solutions to help guide and assist users. You will also be responsible for creating clear and consistent content that aligns with user needs

Key responsibilities:

• Lead on content design work for a project.
• Define what content guidelines, style guides and best practice are needed, and develop these with the team.
• Define user needs and write content that supports them. This includes microcopy, error messages, menu items, instructions in forms etc.
• Choose the right content type (for example words, infographics, video, or audio).
• Develop content that is accessible by default, considering accessibility from the start.
• Advise designers and developers on content requirements that will impact their work.
• Create and iterate content (from user research) across multiple channels.
• Work with user researchers to analyse data and do desk research to back this up.
• Collaborate with subject matter experts to define specific content requirements.
• Know how and when to challenge content that doesn’t meet user needs (taking into consideration possible constraints such as legislative, business, time, budget, technology etc.).
• Set approaches for projects in collaboration with UX team.
• Review work from others and offer feedback.

SkillsYou need to be able to:

• Have extensive experience and knowledge that leads to quick decisions on content
• Confidently make decisions on what kind of content is best to use in a given situation
• Has experience creating and iterating content (from user research) across multiple channels
• Work with user researchers and user experience designers to come up with hypotheses, develop journeys for testing, and analyse data from user research
• Conduct desk research to gain in-depth knowledge of a wide range of subjects quickly
• Demonstrate that you know how and when to challenge content that doesn’t meet user needs
• Give feedback on others’ work in a constructive, helpful and kind manner
• Show experience planning and leading workshops and managing multiple stakeholders
• Show working experience in content strategy within an agile working environment
• Understand how government writes accessible content in plain English format

Experience

Extensive experience as a content designer, preferably experience working within local or central Government or financial sectors.

Qualifications

A degree in something related to content is a nice to have (not essential). We’re more interested in how you can demonstrate your skills and evidence of your previous experiences within the industry as a content designer.

Carbon60, Lorien & SRG – The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.