Business Support Officer / Administrator

Chelmsford, Essex
Colbern Limited

Pensions Support Admin Officer

Chelmsford

Contract

£16.71 per hour

Our client is looking for an experience Pensions Support Admin Officer

Agile but attendance on a regular basis in office areas within Essex.

Provide an efficient, flexible and effective administrative support service to the Joint Head of Pensions Governance, including management of relevant inboxes, progression of relevant documentation, organising and supporting joint Essex and Kent Tactical Boards to progress cases and linking with key stakeholders across both forces to ensure case information is kept up to date and tracked. Respond to and draft correspondence for signature by Joint Head of Pensions Governance / Delegated Scheme Manager / Chief Constable, supporting key internal and external stakeholder engagement and responding to telephone enquiries, to provide a high quality and timely administrative support service.

This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs.

Main responsibilities:

• Support the Pensions Governance process and Joint Head of Pensions Governance in the delivery of pensions governance administration and ensure that information is kept current and up to date on all cases.
• To send, receive, escalate and file all correspondence and documentation associated with the process for both forces, linking in with key stakeholders where appropriate.
• Ensure the Attendance & Wellbeing Management Group Ill Health Retirement tracker is updated and sent to the relevant contact prior to monthly AWMG meeting, in order for any payroll adjustments to be made in a timely manner.
• Identify and resolve matters such as commitment conflicts in the scheduling of Tactical Pensions meetings, prioritisation of statutory tasks and governance deadlines, providing options, recommendations and solutions.
• Organise internal and external meetings on behalf of the Joint Head of Pensions Governance, securing the attendance of relevant participants or their nominated deputies, preparing and distributing agendas, minutes, reports and other communications as necessary, preparing all participants in advance of the meeting, in order to enable the effective and efficient running of the meeting.
• Work alongside and provide support to the Corporate Finance Support Officer for the Corporate Finance Department for pensions governance related meetings and the Pensions Board, ensuring the accurate recording of decisions, actions, rationales and notes. Acknowledgment of all correspondence, following up actions and drafting correspondence in accordance with the required time scales and carrying out additional ad- hoc requirements in order to provide a comprehensive and efficient support service that meets the Joint Head of Pensions Governance requirements.
• Create and maintain both the Risk Register and the content of the Pensions Governance SharePoint pages, ensuring accurate and relevant information, useful links, Pensions administrator contacts and FAQs. Design and maintain appropriate trackers / schedules to support the department to manage new and existing workstreams.
• Manage and triage calls and queries on behalf of the Joint Head of Pensions Governance ascertaining the nature of the enquiry, exercising discretion and recognising and highlighting risk, liaising with the Joint Head of Pensions or Delegated Scheme Manager (DSM) for each force as required, in order to provide a high quality first point of contact to enquirers.

The post holder will be educated to at least GCE A level standard and will have project or senior administration experience.

They will have broad experience of a computerised management information system and must be fully conversant with a range of Microsoft Office products, including Word, Excel, email and the intranet authorship. Knowledge of Occupational Health data managements systems would be advantageous.

They must have strong communication skills, both verbal and written preferably within a confidential setting as they will be required to present at a variety of levels within the organisation, including in emotive, difficult or challenging situations.

The post holder must have the ability to provide advice and guidance to managers and employees at all levels on relevant Force policy and procedure and its practical application.

The post holder is required to organise and prioritise their workload with limited supervision and strong organisational skills are therefore essential, together with the ability to work on a range of activities simultaneously and often under pressure in order to achieve deadlines. Experience of designing, developing and implementing a range of computerised administrative systems and procedures is essential.

PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients

are an equal opportunities employer